The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. The cost of CRM systems have fallen sharply and there is now a host of entry-level systems you can use to manage your pipeline. Iterate the product based on feedback.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. We made key decisions based on the following considerations: ZB Enterprise’s Business model was to serve senior living homes; (a model to serve a B2C market did not offer the economies of scale due to a multitude of reasons beyond this article).

Startups 126

Startups Fractional CTO Technical Review Software Review 126

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. That’s why it’s incredibly important to develop a good level of empathy and user understanding, not only for yourself, but for the whole team.

Artificial Inteligence 176

Artificial Inteligence Data Visualization Product Research Reporting Tools 176

Mind the Product

JULY 24, 2019

He also encourages us to let go of the need to be right (difficult for many product managers) and enlist our teams to help us answer: What problem are we solving? We always talk about the “Build – Measure – Learn” loop of lean product development. Review your progress before it is ready. Who are we solving it for?

Research Software 95

Research Software Feedback Software User Testing Product Research 95

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Eric Ries, in his post “What is customer development? Some product teams will use written methods across both the problem identification and solution definition steps, while others will use visual methods. Written Methods.

Framework 108

Framework User Testing Research Software Feedback Software 108

The Accidental Product Manager

SEPTEMBER 28, 2020

It sure seems like customers can very quickly become upset about something that wasn’t covered in your product development, definition and then fly off the handle and be in the streets waving signs and talking with television stations about how bad you are all in the space of a couple of hours.

Customer Experience 65

Customer Experience Product Management Product Manager Systems Review 65

Intercom, Inc.

DECEMBER 21, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Intercom on Product: Keeping the momentum going as you scale.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or That slashes the work to <600 hours/week/product manager.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Userpilot

APRIL 22, 2024

Any help that involves the technical team. Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. Some tips to provide proper end-user support include: Using AI marketing tools to reduce the team’s workload. Product tutorials. Technical support. Self-service support.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. They equate “white” with “good” and “black” with “bad.”. How we rethought our terminology.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. This is going to be a fantastic presentation for both product managers, mobile marketers alike. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. So you’ll see some links throughout the presentation.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said   What BigCorp demands, BigCorp gets.  Hitting

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Gainsight

FEBRUARY 2, 2024

In this blog, we break down the basic tenets of customer training, outline four traditional training methods that companies use today, and present ways to supplement them with online courses to create more effective customer training programs. ” One-on-One Consulting Most customer training efforts begin as one-on-one consulting.

Education 52

Education User Testing Customer Experience Research Software 52

Mironov Consulting

JULY 27, 2023

 Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’ 1] “Product Needs to Help Sales Close Major Deals” Enterprise sales teams are paid, rewarded, promoted, and measured on closing individual (big) deals.  So  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

The Product Coalition

JANUARY 21, 2020

In this article I will discuss the unique nature of AI-based products and its influence on the development process and the usability. I will also present how to bridge those inherent gaps. Consulting your symptoms with Google and finding out that you have one week left to live. Try to avoid that ?? communicate this.

Data Visualization 78

Data Visualization Artificial Inteligence Technical Review User Testing 78

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. 8 steps to develop a winning sales strategy. Define your ideal customer profile.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Mind the Product

JANUARY 28, 2019

Many, however, get stuck in what I call “product consultant” mode and cannot break out of it. They go from planning one product to the next, foregoing the opportunity to establish fundamental product instincts, which only develop after managing the same product for an extended period of time. Steve Jobs’ Take on Consulting.

Product Management 135

Product Management Product Manager Customer Experience User Testing 135

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has worked for HP, Apple, Sybase, Siebel, Oracle, and Citrix before starting his own consulting company. It is usually up to the product manager to develop this strategy for their product, because they know the most about the opportunities and threats that are present for their particular market.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. At the same time, only 5% of respondents used digital marketing to develop business with the help of existing customers. Develop creative skills.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Business of Software Conference

OCTOBER 11, 2023

What are people doing right now?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work ”)  No one cares how big the team is, how long it took to build, or how smart our engineers and designers are.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. So we should take the time to propose various metrics, review them with our teams, argue a bit, and consider our first choices as experiments rather than instant full-year commitments. 15 days in their IT queue for system access?

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. when designers has already presented the alternative. Are my motivations backed by data?

Research Software 83

Research Software Feedback Software User Testing Data Visualization 83

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Most important in the enterprise space is our sales team. One major challenge is that your stakeholders DO NOT WANT the same things.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. So this presentation. It’s called ‘the many flavors of agile and what’s the right one for your team?’

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Business of Software Conference

SEPTEMBER 3, 2019

One of the challenges is that we’ve learned a ton at Business of Software and as we were preparing this presentation we realized we were starting to try and do the same darn mess that Dharmesh Shah did on his first Business of Software talk where he said he just tried cramming everything that he knew in there. They did a cool article.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Gainsight

MAY 21, 2021

A proactive consultant leads to engaged and satisfied customers. An inadequate, ill-fitting consultant leads to unengaged customers who do not onboard or adopt well. Or, as I tell my team, being “intentionally awesome.”. These can include: An MVP launch to get users in the system quickly. We Cranked-Up Our Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Product Talk

FEBRUARY 10, 2021

Meet your co-presenters, product discovery coaches Teresa Torres and Hope Gurion. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Userzoom

NOVEMBER 6, 2019

This is the final presentation we’ll be sharing from BetterUX 2019. I wanna, first of all, thank Tom and the whole marketing team for putting this show together, can we get a round of applause for them? And this is what happened to Snapchat last year, big redesign, and they got all kinds of bad reviews, right, and social media.

Research Software 68

Research Software User Testing Product Research UX 68

Mironov Consulting

NOVEMBER 2, 2018

But it’s easy for B2B/enterprise companies to fall into a sales-led development model where the majority of work is for individual customers – starving the core product of innovation, new features, quality improvements and technical resilience. Good estimation and busy technical team are the keys to success. What to do? [1]

Reporting Tools 108

Reporting Tools Weak Development Team User Testing Feedback Software 108

Userpilot

DECEMBER 22, 2023

Are all teams involved or is it just a select few with specialist expertise? Organizations with successful research democratization initiatives also benefit from improved collaboration between teams. Research teams may also be reluctant to train others not to compromise research results or out of fear of losing their positions.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105