Alchemer Mobile

NOVEMBER 10, 2022

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. Airship is a modern product flagging framework that gives the right people total control over what your customers see and experience – without deploying code. Kin + Carta.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Modus Create

FEBRUARY 4, 2021

The world of consulting is often associated with truckloads of jargon. Today, let’s simplify one such concept – digital transformation consulting. What Is Digital Transformation Consulting? What Is Digital Transformation Consulting? What Are the Four Areas of Digital Transformation Consulting?

Consulting 98

Consulting Reporting Tools Feedback Software Technical Review 98

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Roman Pichler

SEPTEMBER 11, 2023

Instead of sending status reports to stakeholders or having steering committee meetings, the individuals are now actively involved in progressing the product and they actively contribute to its success. This is best done by having regular, collaborative strategy workshops as well as attending sprint review meetings.

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

Amplitude

FEBRUARY 11, 2021

Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication. Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Bonus: no coding required.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. UX studio .

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

eG Innovations

SEPTEMBER 3, 2021

Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Terraform is an open-source infrastructure as code software tool for building, changing, and versioning infrastructure. Automation in Azure. JSON is a widely used open standard file and data format. Terraform by HashiCorp.

Software Review 52

Software Review Analytic Tools Reporting Tools Data Visualization 52

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Mironov Consulting

FEBRUARY 9, 2023

 Feature request queues are instrumented, metrics are auto-reported daily, bonuses and promotions are tied to average response time. 2] software product companies should almost never make changes for a single customer , no matter how big the deal.  But That slashes the work to <600 hours/week/product manager.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? What is Customer Feedback Software? Why is Having Customer Feedback Software Important? Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

JUNE 20, 2022

In 2021, 69% of physicians reported burnout. Healthcare software development companies have found a way to relieve doctors and reduce the risk of professional burnout, which is healthcare mobile applications. Based on the results of a consultation, an invoice is formed and issued. In 2018, their number was 40%.

Healthcare 122

Healthcare Research Software Reporting Tools Data Visualization 122

Johanna Rothman

FEBRUARY 23, 2022

Too many teams have a built-in dependency creator—code review. When we take time to perform code review after we write the code (or the tests), we create dependencies between the people on the team. Instead, we can consider a more holistic approach to code review and abolish those dependencies.

Software Review 90

Software Review Technical Review Reporting Tools Product Research 90

Userpilot

APRIL 22, 2024

Whether it’s through developer’s docs, tweaking the code, or providing integration assistance. Technical support Forms of technical support include developers’ docs, one-on-one setup calls, integration assistance, network systems compatibility, tweaks in code, or technical workarounds. Technical support.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

The Product Coalition

OCTOBER 5, 2021

To ensure you take a holistic approach, review these five key elements of your product development practice: Mindsets Organisation Practices Tools and Technologies Financials 1. Teams that have mixed reporting lines can find themselves pulled apart by competing instructions and priorities.

Weak Development Team 151

Weak Development Team Reporting Tools Research Software Feedback Software 151

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. . Reporting and AI-powered conversational insights. It includes: Live chat.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.  How hard could it be to add a report or change a workflow or support one more API?)  Each group does something irreplaceable.  (Everything eventually breaks.)

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Intercom, Inc.

APRIL 5, 2022

It’s inefficient and expensive to speak to just one customer at a time, it’s difficult to revisit a conversation or review a resolution after the call – and, no matter how great your choice of on-hold music, customers can only spend so long singing along. A true game changer for customer service.”. Lower cost-per-contact.

Inbound 209

Inbound Customer Experience Reporting Tools Messaging 209

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Due to the circuitous nature of this journey, analytics may be blind to some critical touchpoints influencing it. Product review sites. SaaSholic Blog.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Data Visualization 89

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away. Inviting users to leave a review on G2.

Analytic Tools 73

Analytic Tools Feedback Software Research Software Customer Experience 73

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  ”)  Building software is a complex intellectual team exercise, not simply reading specs or typing. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Accidental Product Manager

FEBRUARY 8, 2021

In order to be able to do this, Alexa needs to be able to transmit sensitive health care information using software that meets federal laws regarding how that data is to be safeguarded. The systems were first introduced in 2014 and now one in five homes is reporting that they have at least one of them. What All Of This Means For You.

Data Visualization 100

Data Visualization Artificial Inteligence Reporting Tools Software Review 100

The Product Guy

AUGUST 1, 2019

Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. The team also agreed to initiate a weekly meeting to review and clarify requirements and to estimate the user stories. Long standups.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Userpilot

NOVEMBER 18, 2023

If you want a no-code tool that not only performs user path analysis but also enables you to act on the data collected, book a Userpilot demo to see how it grows your business and drives satisfaction! Such tools help analyze user behavior by enabling you to review multiple paths to each desired event. User path analysis with Userpilot.

Data Visualization 95

Data Visualization User Testing Customer Feedback Analytic Tools 95

Johanna Rothman

FEBRUARY 28, 2020

Some examples: Lines of code, defect counts of any kind. If you're not refactoring the codebase over time, the code continues to grow instead of shrink and grow, etc.). Lines of code per person makes no sense. (If My company didn't want to pay me overtime so I had to only report 40 hours. Project 2: Coding.

Data Visualization 81

Data Visualization Software Review Reporting Tools Systems Review 81

Johanna Rothman

NOVEMBER 30, 2021

I reported to my first professional job at GTE Sylvania in May 1977. Report to the nurse's office. But the demand for software developers was high and I was good. My First Review Revealed Pay Sexism. My First Review Revealed Pay Sexism. The design reviews were about the integrity of the product and the code.

Software Review 125

Software Review Technical Review Reporting Tools Certifications 125

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. UserGuiding reviews. Let's take a closer look at some of the user reviews that their customers posted online.

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 86

Mironov Consulting

MARCH 9, 2024

†† Here’s a scenario: You’re a product manager at an Enterprise software company and get a blizzard of incoming requests and demands and tickets and suggestions and ideas.    I’ve heard several customers complain about slow reports.”   That’s our #1 challenge for 2025.”

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

The Product Coalition

MARCH 6, 2023

Consequently, travel software development companies come up with a solution called travel management system. A travel management system is software that manages all aspects of your business travel. Moreover, travel software development companies also develop solutions that let you connect them to other parts of your business.

Reporting Tools 102

Reporting Tools Travel Systems Review Data Visualization 102

Product Talk

JANUARY 4, 2023

For the past several years, I’ve published a state of the business report as my initial blog post of the year. In March 2020, as the world responded to the global pandemic, Hope and I (along with many other consultants) saw a massive pull back on training budgets. Over the past 18 months, I’ve also started coding again.

Product Research 160

Product Research Software Review Travel Books 160

Userpilot

AUGUST 26, 2021

Believe it or not, there used to be a thing called on-premise software that you have to install and upgrade yourself. In this ultimate guide to SaaS product management, we'll walk you through the benefits of SaaS over on-premise software and how you can build a successful product as a SaaS PM. And you had to own all the servers.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Mironov Consulting

MAY 18, 2024

  In scope means that they own the decision/action, but might consult others.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.   ” “Aria is the SQL ace on the Reporting team, but could get promoted elsewhere. 

Technical Advisors 59

Technical Advisors Technical Review Weak Development Team Product Research 59

Userpilot

MAY 20, 2024

It goes beyond surface-level feedback and it involves analyzing feedback from various sources (such as social media, customer reviews, surveys , and direct interactions). Let’s go over each of them: Invest in sentiment analysis tools First, you’ll need the right software to gather and analyze feedback.

Data Visualization 89

Data Visualization Feedback Software Customer Feedback Customer Experience 89

The Accidental Product Manager

JANUARY 16, 2017

Caption: Bar code scanners have been around for a while, how do you grow your market? Product managers for bar code scanners have it pretty good these days. Their products are in high demand by companies such as Amazon who operate the large warehouses that contain thousands of items, each identified by a unique bar code.

Software Review 50

Software Review Marketing Product Management Product Manager 50