The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 155

Enterprise User Testing Feedback Software Technical Advisors 155

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. This is (of course) an unreasonable question, as every product/ business has its own uniqueness. Why KPIs from consumer companies don’t fit well with B2B/enterprise. But I find they don’t map well to enterprise companies.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. TLDR; Instructional design software helps you create custom eLearning courses and training material.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

The Product Coalition

MAY 24, 2023

The market is rapidly evolving and it is expected that the online gambing enterprise will reach $97 Billion by 2025. Currently in this modernized world, coding and software development has come into the limelight, but before the rise of technology, there have been several offline sources that let people play live casinos.

Software Review 158

Software Review Development Technical Review Customer Experience 158

Alchemer Mobile

SEPTEMBER 5, 2019

million apps in the world – and this is the number for the iOS software only! When it comes to collaboration software, our choice is especially important. Designing a Slack alternative , the team at Chanty explored numerous apps and took a bold step to make our own list of top mobile collaboration software. There are 1.8

Feedback Software 204

Feedback Software Data Visualization User Testing Product Management 204

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Ratings and Reviews: Where to Start and How to Win | You likely understand the importance of making a good first impression through your app’s positive ratings and reviews.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Management 179

The Product Guy

FEBRUARY 27, 2018

In this particular instance, of course, there were some other factors at play – but even so, it seemed necessary to me to ask: How has this happened? Originally interested in law, he decided to go into tech after learning how to code (by necessity) at a Hackathon. And what can I do about it? More About The Product Mentor.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Styling requires coding. Source: userpilot.com. Pros of Userpilot. Cons of Intercom.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Reporting Tools 212

Reporting Tools Data Visualization Software Review Technical Review 212

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. We had to adjust course to understand (and simplify!) We introduced a new way to integrate Switch that required no code to set up”. To solve this, we introduced a new way to integrate Switch that required no code to set up.

User Testing 195

User Testing Customer Experience Weak Development Team Customer Feedback 195

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. How to get a job in customer success course, by Practical CSM. Mapping the customer success journey.

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

Userpilot

MAY 6, 2025

What works for a startup might not scale for an enterprise. Pricing: 14-day free trial available; paid plans start at $249/month with custom enterprise tiers. 5 based on 700+ reviews. Mobile event tracking is no-code, so PMs can set it up themselves. But if you ask me, theres simply no one-size-fits-all solution.

Data Visualization 68

Data Visualization Analytic Tools Feedback Software Reporting Tools 68

The Product Coalition

MARCH 8, 2023

Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.

Research Software 78

Research Software Feedback Software Software Review Technical Review 78

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Landing pages, concierge MVPs, or just conversations can validate direction before code.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It boasts two main advantages: a no-code builder that allows you to create prompts without coding, and a personalization filter for selecting who sees a prompt.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) Use referrals to encourage users to refer your app to others.

Research Software 62

Research Software User Testing Customer Experience Customer Feedback 62

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Customer course feedback opportunity.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Mind the Product

APRIL 4, 2017

Since most product managers are already familiar with delivering production-ready code in the delivery track, I’ll keep my focus on the discovery track. Trustpilot is a review platform that helps companies collect reviews, and consumers shop smarter. To get users back to Trustpilot’s website after writing a review (retention).

Agile 186

Agile Product Research User Testing Customer Experience 186

Userpilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Pendo is the best product adoption software for mobile apps. Google Analytics is the best web analytics software. HubSpot is the best customer relationship management software.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? combined with carefully carried out due diligence?—?can

Banking 113

Banking Development Team Review Software Review Technical Review 113

Userpilot

JANUARY 6, 2022

Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. Clean UI and Easy UX.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Nulab

JANUARY 3, 2022

As a leading software review company, Capterra conducts product research to help business owners make informed decisions about tech solutions. The Capterra Shortlist uses exclusive data and verified user reviews to identify high-performance software. And of course, Backlog isn’t only good for IT teams.

Reporting Tools 89

Reporting Tools Research Software Software Review Technical Review 89

Mind the Product

NOVEMBER 21, 2019

You’ve generated interest in your software. A value proposition can help you to step away from the code and build empathy with your users. As a Digital Team in a Large Enterprise. And of course, there are plenty more recent articles at Mind the Product. Investors have given you money. You’re high on life.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Userpilot

OCTOBER 27, 2021

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. It also offers the ability to create product tours “code-free”.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We also have enterprise level app features that give you this level of control over the data in your workspace.

Data Visualization 139

Data Visualization Reporting Tools User Testing Research Software 139

The Product Coalition

JULY 6, 2022

When the company or product is successful, it is due to their pioneering, faultless leadership, but when the ship starts to sink, it’s due to those dumb engineers that can’t get two lines of code out without hundreds of bugs. I’m of course being facetious, but you get my point). The list goes on.

Data Visualization 145

Data Visualization Weak Development Team Technical Review Reporting Tools 145

Intercom, Inc.

NOVEMBER 20, 2018

At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach. Of course, many of these will be in research mode, with any purchase decision some way off into the future.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. But it can also mean helping customers get more value from a software product.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Coalition

DECEMBER 25, 2023

Over the course of my product development career, I’ve developed the following hypothesis: “If I focus more on utility and usefulness, and less on a silver bullet of value, then I will solve more meaningful problems for customers, bridge more gaps and unlock more revenue for my company.” Microsoft Sharepoint: Go Ahead And Laugh ?

Analytic Tools 148

Analytic Tools Data Visualization Customer Experience Software Review 148

The Product Coalition

APRIL 25, 2022

The Best Product Managers use Product Management Software for: We’ve broken down this list into four stages of the feature life cycle that contributes to building the product value: opportunity identification and validation, design and prototyping, feature development, and launch and iteration. Explore is where it gets fun.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174