Product Talk

MAY 14, 2025

And just because APIs are slightly more technical products, that doesnt mean that you cant apply discovery to them. Chi started sitting in on quarterly business reviews with top vendors. To make this happen, Chi needed to connect with her vendors product and technology folks. They still exist, even when your product is an API.

Product Research 133

Product Research User Testing Technical Review Systems Review 133

Intercom, Inc.

APRIL 2, 2018

You’ve carefully justified your choice of programming language and why you just need to use a complex gossip protocol to build the system – it is theoretically the “best” language, but it’ll be tricky to get right (and yet really fun to build). You stay the course. Agree a best course of action. You have sign-off.

Technical Review 219

Technical Review Feedback Software Software Review Systems Review 219

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Product Talk

APRIL 16, 2025

To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send out course invites, Miro for collaboration, and Mailchimp to send out course emails.

Feedback Software 165

Feedback Software Product Research Customer Experience User Testing 165

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. This race has been, indeed, a very technical and special project,” he says. A most unlikely invitation.

Research Software 223

Research Software Systems Review Technical Review Development 223

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Well, of course, they know what a staff engineer is, but I didn’t actually know what a staff engineer was.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Product Innovation Educators

MARCH 3, 2025

To answer this question, they employed a technology called supervised fine-tuning. An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. It’s similar to having two different analysts review the same dataeach will notice different things.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. There are various types of e-learning apps, each designed to serve different educational needs and preferences: Learning Management Systems (LMS): With these platforms, you create and manage educational courses or training programs.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Product Management University

APRIL 25, 2023

Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. For example, if you’re looking for a product marketing role, your H1 headline might be something like “ Making Technical Products Easier to Market, Sell & Buy.”

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Lenny Rachitsky

JANUARY 7, 2025

For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now This post will transform how you build products, come up with new ideas, and operate as a PM. Colin Matthews was a longtime PM and now teaches my favorite AI prototyping course: AI Prototyping for Product Managers.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

The Product Coalition

NOVEMBER 12, 2024

Because when we don’t ground our roadmaps in the fundamentals, things can quickly go off course. The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Of course, I’d be both excited and intimidated. On its own, it may be worth it.

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Roadmap Automotive Product Research Feedback Software 110

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 152

Reporting Tools Systems Review Enterprise Technical Review 152

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

Technical Review 175

Technical Review Analytic Tools Software Review User Testing 175

Lenny Rachitsky

NOVEMBER 12, 2024

For more: Hire your next product leader | Favorite Maven courses | Lennybot | Podcast | Swag Subscribe now I believe the future of product management looks like Tal Raviv. He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers).

Product Research 112

Product Research Reporting Tools Data Visualization Product Management 112

The Product Guy

JUNE 25, 2018

You will encounter numerous escalation, blocker, and air cover situations throughout the course of working on projects in product management, especially when a manager is accountable for the end result and the direct report is doing much of the heavy lifting and nitty-gritty work. Continuous Learning: Leveling up your skills.

Product Management 300

Product Management Product Manager Reporting Tools Technical Review 300

The Product Guy

FEBRUARY 26, 2019

Ah, of course, the product roadmap. In reality, due to rapidly changing consumer preferences and shifting stakeholder priorities, roadmaps need to be one of the most fluid, unreliable, and ambiguous tools to clean up the stakeholder communication mess. The one-stop-doc to keep all stakeholders aligned. But wait, there’s more!

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Roadmap Reporting Tools Data Visualization Feedback Software 337

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. There are more technology jobs than ever before. Choose standard technology. Choose standard technology.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Product Innovation Educators

OCTOBER 7, 2024

In the OEDK, students have access to high-tech equipment, but they won’t always have the OEDK available to them. At the OEDK he co-developed the engineering design curriculum, including the flagship first-year engineering design course and the Prototyping and Fabrication course.

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User Testing Feedback Software Customer Feedback Product Management 283

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Companies already use this tech novelty for authentication and expediting transactions.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Lenny Rachitsky

JANUARY 14, 2025

For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now I talk a lot on my podcast and in this newsletter about the correlation between successful companies and an obsession with velocity. Her background is in developer tools and distributed systems.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack.

Data Visualization 233

Data Visualization Reporting Tools Research Software Customer Communications 233

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. is another common question asked by stakeholders when they review the proposal. It offers online design courses that cover the entire spectrum of product design, from foundational to advancedlevel.

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Product Research Research Software Feedback Software User Testing 115

UX Planet

OCTOBER 28, 2024

Of course, it wasn’t quite that dramatic — creativity was still thriving; it just required a more focused and specialised approach. However, if the flow is technology-heavy and intended for engineers, a designer’s contribution can become tricky. It almost felt like the end of creativity. After all, people like order.

Research Software 94

Research Software Analytic Tools Data Visualization Web Developers 94

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Intercom, Inc.

OCTOBER 27, 2022

If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally. Where does your interest in SaaS and tech come from? I was passionate about tech and coding. None of us had technical skills. Alex: A lot.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. This applies at web-scale of course, but also can be powerful for intra-organization search as well. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. Image by Steve Dennis.

Analytic Tools 109

Analytic Tools Feedback Software Systems Review Data Visualization 109

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. NASA and SpaceX are pioneers in 21st-century deep space exploration.

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Reporting Tools Technical Review Systems Review Agile 156

The Product Coalition

JANUARY 17, 2021

Later it helps the business, or the individual identifies potential threats to their system. It would help if you had a Bachelor’s degree in Science, Technology, Engineering, Computer applications, Information Technology, or Computer Science. Ethical hacking gains unauthorized access to data on computers.

Reporting Tools 158

Reporting Tools Research Software Technical Review Software Review 158

Product Innovation Educators

MAY 22, 2023

Then when I heard his backstory in technology leadership roles at Xerox and Experian and the challenges he encountered with product roadmaps, I was eager to invite him to be a guest on this podcast. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems. It’s evolving so fast.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. Its a holistic system that weaves together strategy, design, functionality and authenticity.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Johanna Rothman

JANUARY 14, 2020

Some of my Modern Management Made Easy technical reviewers wonder. Those people suffered from several problems—most of which was based on the system of rewards in the organization (part of the context): Because of their power, they were “on the hook” to deliver something we could not deliver.

Systems Review 108

Systems Review Technical Review Definition Positioning 108

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process.

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

Product Talk

MAY 15, 2024

In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up. This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs.

Product Research 335

Product Research Feedback Software Analytic Tools User Testing 335

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. Of course not. My advice in this article may not stand the test of time.

Generative AI 334

Generative AI Product Research Feedback Software Analytic Tools 334

Intercom, Inc.

APRIL 8, 2020

Of course, the vast majority of businesses didn’t have plans to deal with a global pandemic and we certainly didn’t have any simple runbook to follow here. Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening.

Software Review 224

Software Review Customer Experience Systems Review Engineering 224