Userpilot

AUGUST 19, 2024

TL;DR A product assistant supports product managers in the SaaS industry by conducting market research , analyzing user feedback, and coordinating with cross-functional teams to guide product development and enhance software solutions. Product assistants utilize a variety of tools to streamline their work.

Data Visualization

Mind the Product

MAY 22, 2017

Keep Them in the Loop on how Your Product Strategy is Changing Through Testing. Just as the prototype of your product evolves and changes as you learn from your users, your roadmap should be open to evolution too. Slack invites developers into its product management process with its product roadmap.

Roadmap

Userpilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products, playing a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives.

Analytic Tools

Userpilot

AUGUST 14, 2024

Simplicity and Intuition : Emphasizes an intuitive product design to enhance user satisfaction. Value-Driven Features : Focuses on delivering features that provide clear, actionable solutions to users. In short, this product-led growth approach ensures that every design decision adds value and ease of use for customers.

User Testing

ProductPlan

JUNE 1, 2023

Why do product teams become feature factories? No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. Product managers don’t want to ship features no one will use. When a customer has a feature idea, it’s not really because they want that particular feature.

User Testing

ProductPlan

MARCH 17, 2020

So, how does a product manager take ownership of more than just backlog management? How can you take responsibility for the vision and shape the future of your product when you don’t control strategy at the corporate level?”. Developing a Product Strategy. Product Vision. Product Strategy.

Outbound

ProductPlan

APRIL 18, 2023

In-app messaging is a way of communicating with users within the context of your product, often taking the form of tooltips, banners, or in-app chat. For software products, in-app messaging includes all of the native messages sent to a user while they are using your product.

Feedback Software

Userpilot

AUGUST 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A head of product defines product strategy , sets the product vision, and ensures the successful execution of product initiatives.

Analytic Tools

Bain Public

SEPTEMBER 17, 2020

Bain Public’s SOAP™ methodology and tool offers a full picture of your product strategy, tactics, metrics and roadmap all in one place. It breaks product innovation in 3 steps -- Product Mission, Product Blueprint and Roadmap Pillars. Let’s look at the different parts of the system up close.

Framework

Userpilot

AUGUST 30, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. They play a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives.

Analytic Tools

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. customer service, engineering, marketing and sales, etc).

Framework

Userpilot

AUGUST 28, 2024

Here are some best practices to help you excel as a product assistant: Stay organized : Keep track of tasks , deadlines, and project details meticulously. Use tools like Trello or Asana to manage your workload efficiently, ensuring that nothing falls through the cracks. Looking into tools for product assistants?

Data Visualization

Userpilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. They play a crucial role in defining the product strategy, setting the product vision , and ensuring the successful execution of product initiatives.

Data Visualization

Userpilot

AUGUST 28, 2024

Customer Feedback : Actively seek and use customer feedback to improve the product and support processes. Looking into tools for product support specialists? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Analytic Tools

ProductPlan

OCTOBER 11, 2022

This article explores the product owner role and how it fits into the broader product team. The product owner’s role. According to scrum.org, “ The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. Represent the voice of the customer.

User Testing

Gainsight

MAY 3, 2020

Efficient and Scalable Communication. Effective customer communication is critical now as your message needs to be both sensitive to their current situation and highly relevant as your customers triage their business. There isn’t a better or more efficient sales and retention tool than that! .

Customer Experience

The Product Coalition

MARCH 24, 2018

There are many different ways people can get in touch with your product. They all have a different level of knowledge about the market, they all have different ways of describing their problems and different ways on looking for a solution for their problem. Your job is it to educate the user and show them the solution to their problem.

Customer Communications

The Product Coalition

DECEMBER 11, 2023

Strategy and Focus It almost doesn’t matter what drove a company to work with me originally, at some point we get to strategy. Strategy is so hard to craft and too often overlooked. This is especially true with product strategy, which is still an artifact that most CEOs haven’t seen a great one in action before.

Workshop

Gainsight

APRIL 13, 2020

Businesses will have to rely on global resources, digital customer communication, and leverage different sources of supply. Local businesses will shift towards globalization, where design, production, and delivery are distributed. 5 Ways to calibrate your product & GTM strategy. Shifting towards sustainability.

Onboarding KPIs

Gainsight

JANUARY 8, 2021

” Companies with well-built solutions are discovering when they partner with equally good and complementary products; the results are outstanding. That happened when Adobe’s top-performing Product Adoption Team combined efforts using their Audience Manager with Gainsight’s PX solution.

Analytic Tools

The Product Coalition

OCTOBER 16, 2018

John and I talk trust, process, and customer communication ahead of his talk at this year’s Split Decisions conference John Cutler is a Product Evangelist at Amplitude. Previously, he’s served in various product roles at Zendesk and Pendo. Can we make slightly better product decisions today than we made yesterday?

Customer Experience

Userpilot

JULY 29, 2024

TL;DR A customer pain point is any frustration or roadblock that prevents them from easily achieving their goals with your product or service. Finally, financial pain points are anything that makes your product unattractive to the customer from a financial standpoint. Duplicity of tools. Slow server load times.

User Friction

Mind the Product

DECEMBER 12, 2019

At a time when so much of today’s B2B ecosystem is built around software products, I believe it has become incumbent on the people responsible for designing, developing, and building these products to take back leadership of how our companies are run, and lead us all back to a culture of responsible growth. In Conclusion.

Weak Development Team

Intercom, Inc.

FEBRUARY 11, 2021

There’s a delicate balance any product strategy needs to master: On the one hand, to build a successful business, you need to design features that set your company apart — your core of innovation. On the other, no customer will sign up for a product if there isn’t a solid foundation on which to innovate on.

Feedback Software

Userpilot

JUNE 30, 2022

There are six types of customer fit according to Lincoln Murphy, which include: technical fit, functional fit, resource fit, competence fit, experience fit, and cultural fit. You can leverage customer fit to bring success by: Creating user personas based on successful customers. Customer success manager persona example.

User Testing