The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

TechEmpower - Product Management

AUGUST 21, 2023

We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. Your tech team is suggesting a costly, time-consuming overhaul.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 27, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title. Sound familiar?

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

TechEmpower - Product Management

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

TechEmpower - Product Management

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? Wireframes?

Reporting Tools 208

Reporting Tools Analytic Tools Development Fractional CTO 208

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  In aggregate, how many different customers will use the same exact bits to do X?  What

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Split

OCTOBER 22, 2020

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. That team is responsible for driving the feature’s rollout, monitoring its performance, and retiring the flag when it’s time. DON’T: Treat all flags the same.

Fractional CTO 83

Fractional CTO Software Review Systems Review User Testing 83

Modus Create

DECEMBER 10, 2024

Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI. The ability of AI to streamline processes, optimize customer experiences, and create new revenue streams is profound.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Bain Public

DECEMBER 19, 2022

They monopolized the summer & fall to double down on their client efforts, market strategy and planning for new features for the next set of cities they targeted in 2023. Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators.

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

Arkenea

MAY 12, 2025

Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs. As John Reynolds, CTO of a San Francisco-based fintech startup, noted: “ Arkenea’s team in India is more responsive and communicative than some local vendors we’ve worked with. The solution?

Reporting Tools 52

Reporting Tools Analytic Tools Software Development Software Developers 52

Intercom, Inc.

DECEMBER 21, 2021

We’re not exactly sure how, but yes, it’s that time of the year again. Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Code for America’s Amanda Renteria on defining the citizen experience. And the timing couldn’t be more urgent.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Valerian Tech

MAY 30, 2023

Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions. Understanding Customer Behavior Data analytics enables e-commerce businesses to gain deep insights into customer behavior and preferences.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? To make things even more confusing, junior or first-time developers may not understand the terms used at different companies to describe software engineers. Junior engineers are typically freshly graduated or candidates with little previous experience.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Wasted time means lost opportunities. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Gainsight

JULY 1, 2022

Instead, companies are searching for ways to successfully maximize customer lifetime value by lowering Customer Acquisition Cost (CAC) and improving Net Revenue Retention (NRR)—but do so without drastically increasing spending with high-touch resources. Make the product itself a key player in the customer lifecycle and experience. .

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. Connect with Brandon on LinkedIn here.

Research Software 52

Research Software Data Visualization Information Fractional CTO 52

The Product Coalition

NOVEMBER 7, 2019

MetaLab reworked the company’s website and app, redesigned its logo, and created most of what users see when they interact with the messaging tool today. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. by setting up processes, strategy and frameworks?—?as

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Innovatemap

JUNE 9, 2020

“The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. Sherry said, “within two weeks’ time, we’d change how we did business.”. Full-Circle Care.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

eG Innovations

APRIL 22, 2021

Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD. You can also use our tools to benchmark user experience when using different configurations for WVD. At the same time, Microsoft WVD is a relatively new product.

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization CTO 52

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. At the time, most meal packages made for feeding tubes contained chemicals and preservatives, and lacked any sort of variety.

Fractional CTO 40

Fractional CTO Airlines Technical Review Systems Review 40

Atomic Spin PM

JANUARY 7, 2019

So how much should you budget for a custom software project? You should also have a holistic understanding of what the project is going to cost internally, including marketing, ongoing support, executive time, opportunity cost of internal resources, etc. Software is never done—there are always more features and functions you could add.

Feedback Software 40

Feedback Software User Testing Software Review Customer Experience 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. At the time, most meal packages made for feeding tubes contained chemicals and preservatives, and lacked any sort of variety.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. At the time, most meal packages made for feeding tubes contained chemicals and preservatives, and lacked any sort of variety.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Crafty CTO

APRIL 17, 2023

In a recent conversation, we laughed about how tough it is to stay up with the AI Emergence, and I pointed out that it’s almost a full time job just keeping up with him , let alone everything else happening in the AI world. One of my go-to AI trackers / prototypers is Simon Willison , creator of the Datasette open source project.

Artificial Inteligence 8

Artificial Inteligence Fractional CTO CTO Coach ChatGPT 8

Atomic Spin PM

JANUARY 16, 2019

Experience. This is not the same as specializing in a certain software language/tool/technology. Being flexible across technologies means my partner’s team can use the best tools to help me meet my goals. Engaged, experienced consultants – Custom software projects are filled with tradeoffs and value decisions.

Software Review 40

Software Review Weak Development Team Customer Experience Technical Review 40

The Product Coalition

MARCH 23, 2022

Going from concept to production and subsequently getting the product in the hands of a customer takes significant effort. The Product offering required continuous monitoring and real-time notifications, usually within minutes. Should the organization work with an outside consulting company (e.g.

Startups 158

Startups Fractional CTO Technical Review Software Review 158

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. So I know a lot of people are doing that now for the first time. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. Was it at that time in the cycle?

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

UX Planet

MARCH 9, 2025

UX Case Study: How We Slashed Enterprise Procurement Time from 6 Weeks to 48Hours. Context & Problem Statement Market Gap: Enterprises waste 40% of IT budgets on mismatched solutions due to fragmented procurement processes (Gartner, 2024). Core Challenges: Reduce time-to-solution from 6 weeks to <48hours.

Research Software 71

Research Software Data Visualization Feedback Software Customer Experience 71

Mironov Consulting

AUGUST 19, 2024

  Staffing, incentives, escalations, experiments, power dynamics in the C-suite… all very different.   First, some basic math, borrowing a chart from Christoph Janz (at top): An enterprise company getting $100k/customer/year needs 10 customers (elephants) to hit $1M ARR, or 1000 customers to hit $100M ARR. 

Analytic Tools 64

Analytic Tools User Testing Customer Experience Software Review 64