UX Planet

JANUARY 13, 2024

This article explores a transformative user experience paradigm: Spatial Memory Triggers. With the announcement of the Apple Vision Pro release date this week, I thought I would demonstrate some insights I had for the future of HCI (human-computer interface) within this device. Moving beyond traditional app-centric interfaces.

Vision 67

Vision Customer Experience Technical Review Customer Feedback 67

Intercom, Inc.

FEBRUARY 18, 2020

It was almost a year ago when our Customer Success team came up against an issue that all growing teams face: knowledge sharing. Our de-facto ways of working made it difficult for us to learn from one another, especially when it came to socializing best practices for talking to our customers. million a year in lost productivity.

Technical Review 223

Technical Review User Testing Customer Feedback Customer Experience 223

The Product Coalition

DECEMBER 28, 2020

Having worked on a number of large technology programmes involving the selection and management of strategic suppliers, I wanted to share my perspectives from the ‘buy side’ on how to build effective partnerships. Partners are typically willing to help each other out in challenging times because of the longer term relationship.

Feedback Software 176

Feedback Software Technical Review Technology Systems Review 176

The Product Coalition

JULY 4, 2021

The Practical Workbook For Product Experience Design Photo by Andrea Piacquadio from Pexels A recently turned couch potato to wannabe runner, I depend on guided runs by Nike Running Club to keep me from not giving up. And then yet, again, the fifth time during the run there they are. Products today are focused on User experience.

Customer Experience 157

Customer Experience User Experience Technical Review Books 157

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] How can you capture the right user stories , for instance, if you are unsure who the users are and why they want to use the product? But don’t stop there.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). Key Characteristics of DEXs include: User Control: DEX users retain control of their funds as they trade directly from their wallets.

Technical Review 114

Technical Review Finance Customer Experience Banking 114

The Product Coalition

JANUARY 16, 2024

It was something that happened over time, a term I’ve coined ‘roadmap drift’. But as time passes, they’re hit with fire drills, ongoing discovery, reprioritization — the works. Even the best entrepreneurs give in to impress investors at times. And we now had a handful of committed customers in the new market.

Roadmap 106

Roadmap Development Team Review Technical Review Weak Development Team 106

Roman Pichler

SEPTEMBER 11, 2023

I view it as an entity that creates tangible value for users and possibly customers as well as the business. Once you’ve identified and selected a specific product, you can take the next step and determine the people who are required to create or progress it and generate the desired user and business benefits.

Reporting Tools 341

Reporting Tools User Testing Customer Experience Product Research 341

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. It highlighted both the reliability of technology and its shortcomings. 2021 will be shaped by companies that have the best understanding of these nuances and the vision to act on them.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

The Product HQ

MAY 10, 2024

In the conceptualization phase, product managers must identify the vision, mission, and requirements that will condition how a team builds out a product. On one hand, this entails coming up with possible design concepts that capture the vision, mission, and goals of a given product.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Roman Pichler

MARCH 14, 2023

I like to think of the product strategy as a high-level plan that helps you realise your vision and that answers the following four questions: Who is the product for? Who are the users and, if appropriate, who are the customers? To capture the product strategy, you can use my product vision board.

Product Strategy 300

Product Strategy Strategy Vision Product Research 300

Userpilot

MAY 8, 2024

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. You will learn about different types of customer needs and how to identify them. You will learn about different types of customer needs and how to identify them.

Data Visualization 90

Data Visualization User Testing Customer Feedback Analytic Tools 90

Roman Pichler

OCTOBER 6, 2020

This increases the chances of creating a product that users actually want and need and achieving product success. Carrying out product discovery involves answering the following questions: What is the specific value the product should create for the users and customers? Who are the users and who are the customers?

Product Research 268

Product Research Technical Review Feedback Software Research Software 268

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He It provided a lot of clarity.

Technical Review 100

Technical Review User Testing Vision Weak Development Team 100

Ronke PM

APRIL 11, 2024

Table of Contents What is Customer Feedback? Why is Customer Feedback Important? Types of Customer Feedback Final Thoughts Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

The Product Coalition

DECEMBER 13, 2021

The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle. The framework provides a platform to keep the pace of sustainability for a longer time than quick failure. Vision: It should be inspirational and the guiding post.

Framework 147

Framework Startups User Testing Onboarding KPIs 147

The Product Coalition

JUNE 28, 2022

Let’s talk about how to define a product vision, and why the lack of a product vision is so detrimental to your team. Review design. As I’ll explain below, the “why” and “where” form your product vision, and your product team (especially your engineers), not only want this from you, but need it in order to do their best work.

Vision 116

Vision Engineering Document Software Review 116

The Product Coalition

NOVEMBER 26, 2022

Though this number is more related to physical products, it only takes a little effort to realize this is true for digital products. This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products.

User Testing 101

User Testing Customer Experience Customer Feedback Feedback Software 101

Userpilot

MAY 29, 2024

Conduct user research to understand your target audience. Define the product vision and strategy. Best tools to use in your product development process: Userpilot – best tool for designing in-product experiences. Lucidchart – best tool for customer journey mapping. Create your minimum viable product.

Data Visualization 72

Data Visualization Research Software Feedback Software Analytic Tools 72

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 122

Enterprise Research Software Feedback Software Strategy 122

Lenny Rachitsky

APRIL 30, 2024

Subscribe now Founded less than two years ago, Perplexity has become a many-times-a-day-use product for me, replacing many of my Google searches—and I’m not alone. With fewer than 50 employees, the company has a user base that’s grown to more than (an estimated) 50 million. ” For more, check out Perplexity.

Data Visualization 141

Data Visualization User Testing Technical Review Product Research 141

Roman Pichler

AUGUST 15, 2023

When that’s the case, a product is usually progressed based on the features requested by the users and stakeholders. This can result in a Frankenstein product, a product that has a horrible value proposition and offers an awful user experience instead of creating real value for the users and the business.

Product Strategy 226

Product Strategy Strategy Research Software Customer Experience 226

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. Where does your interest in SaaS and tech come from? I was passionate about tech and coding.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Let’s get right to it!

User Testing 73

User Testing Product Research Customer Experience User Experience 73

People-First Product Leadership

MAY 6, 2024

Reviews aside, word on the PM street is the book reflects an ideal picture that most organizations will not - and do not want to - achieve. Leaders are strapped for time, opting to stretch their teams to the brink instead of considering operational change. You can be the bridge by sharing context as you work collaboratively on efforts.

Customer Experience 59

Customer Experience Feedback Software Technical Review Customer Feedback 59

Product Talk

FEBRUARY 7, 2024

As the head of Medscape Professional Network Product Management, she defines and leads the vision and strategy for their healthcare professionals’ suite of products and manages global teams. A stakeholder would ask a product design team for a mockup and they would groom the tickets for that specific feature with the tech team. “It

Product Research 232

Product Research Reporting Tools User Testing Research Software 232

Userpilot

MAY 7, 2024

But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. For product management , these would allow you to shape the product experience to your liking, collect data from users, and get access to analytics.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Software Review 86

Andrew Chen

FEBRUARY 6, 2024

99% of startups are not differentiated on their underlying technology, and there is very little engineering risk involved. (I’m I’m ignoring deep tech and foundational AI research companies, for the sake of this conversation). Hmm… If you find yourself at this moment, then you are already in a bad place.

User Testing 105

User Testing Research Software Feedback Software Startups 105

UX Planet

MAY 24, 2024

Embark on an adventure with us as we unlock the tantalizing potential of AI in food industry, unveiling how this cutting-edge technology can revolutionize your startup’s journey to success. Artificial Intelligence in the food industry The market statistics for food industry technologies show growth.

Artificial Inteligence 77

Artificial Inteligence Research Software Feedback Software Data Visualization 77

Sachin Rekhi

AUGUST 4, 2021

Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. This is due to the very process by which the roadmap is developed. I went on to discuss this skill gap with Brian Balfour, CEO of Reforge.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Intercom, Inc.

JUNE 14, 2022

Customer relationship management (CRM) is a strategy and methodology that revolves around using data and feedback to build authentic, meaningful relationships with prospects and customers, keeping them connected and loyal to your company. What is customer relationship marketing? .

Reporting Tools 118

Reporting Tools Feedback Software Data Visualization User Testing 118

Userpilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Instead of staying in the zone of most competence, divide your attention across all aspects of the product, like the business, tech, and UX. Let’s dive in!

Technical Review 80

Technical Review User Testing Product Management Product Manager 80

Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Ronke PM

MAY 8, 2024

At their heart, culture-driven product leaders have a shared promise: their organization's core values, mission, and vision. Furthermore, they have a clear product vision that culminates in building products that improve their customers' lives, and sometimes, those products may impact humanity as a whole.

Leadership 104

Leadership Reporting Tools Product Management Product Manager 104

ProductPlan

JUNE 14, 2022

For an organization to follow through and turn that idea into a viable product, the team needs both a product vision and a product strategy. This article will discuss why the best products require both vision and strategy and their codependent nature. Product vision. The product vision itself isn’t achievable in the short term.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Intercom, Inc.

OCTOBER 8, 2020

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. And the challenge is a lot harder in an enterprise context, where the buyer and the user aren’t necessarily one and the same person.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Usersnap

SEPTEMBER 29, 2023

It’s time to declutter, refocus, and make the business decisions that truly matter. ?Jump Step – Collect customer requests and organize feedback (inbox) 4. Step – Act on and customer data communicate your feedback How Usersnap can help with the communication process 6. How do we tackle this multitude of voices?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52