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5 User Pitfalls to Avoid

The Product Guy

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. Asking the wrong users for input.

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The Product of You by Melissa Perri

Mind the Product

She describes the role as being at the intersection of the user and the business, but in a place where the stakes are much higher. Start today, by analysing all the information available – customer and user research, market research, and user data. Customer and market insights. Process and practices.

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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. Whatfix Mobile is a Digital Adoption Platform (DAP) specifically designed to enhance the experience for users of native Android and iOS apps. moment faster. reducing compliance risks and support tickets.

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435: Hershey’s award-winning approach to innovation – with Charlie Chappell and Greg Coticchia

Product Innovation Educators

It was a good ceremony :) We are going to learn what has made Hershey an outstanding innovator, gaining insights that might help you and your organization. You get a lot of feedback from PDMA. Everything for us starts with strategy—both innovation strategy and corporate and total enterprise strategy. They do a site visit.

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WalkMe Mobile Review: Pricing, Features, Pros & Cons

Userpilot

We covered everything from features to pricing, along with insights from real users. It helps app owners guide new users, promote feature adoption , and deliver employee training, all within the mobile app experience. WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Lets dive in!

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Who’s who: Understanding your business with customer segmentation

Intercom, Inc.

At some inflection point of growth, it becomes impossible to intuitively know your customers, let alone decide which ones to focus on. We could no longer assume all our customers had uniform needs and could be reached the same way. What is customer segmentation? This final assumption in particular was no longer true or useful.

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2020 Product Conferences

Product Talk

Service Design in Government. The Product Experience and Insights Summit. ACM Intelligent User Interfaces. User Experience Lisbon. Enterprise Experience. User Research London. March . The UX Conference. London, UK. Seattle, WA. Edinburgh, UK. Salt Lake City, UT. Portland, OR.