Lenny Rachitsky

JANUARY 16, 2024

Please send us feedback (or leave a comment ) on anything you think we’re missing, or anything unique about your business that caused you to modify the equation you use. One key metric for every business is customer acquisition payback period. This won’t be perfect. We’d love to hear it.

User Testing 121

User Testing B2C Outbound Feedback Software 121

Lenny Rachitsky

NOVEMBER 16, 2023

In today’s episode, they share insights, strategies, and real-world experiences to master all things product ops. Denise Tilles is the CPO at Grocket, Melissa’s colleague at Produx Labs, and a seasoned product leader with over a decade of experience.

Product Research 52

Product Research User Testing Reporting Tools Customer Feedback 52

Mixpanel

MAY 3, 2024

Up until now, that was handled by Mixpanel and Looker, our BI (business intelligence) solution of choice. I’d like to share how we worked with our product, engineering, and design teams to inspire and dogfood the best business analytics solution and what we’re gaining today by moving off of Looker. Second, event tables were immutable.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools User Testing 52

Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. We use a simple, standardized data model that captures the important aspects of events, users, and other dimensions. Implementation.

Data Visualization 111

Data Visualization Analytic Tools Differentiation User Testing 111

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. But with customers spending more time researching and buying online, websites and product experiences are converging to accommodate customer needs, and the scope of analysis for most marketers is increasing.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Amplitude

SEPTEMBER 25, 2019

So he adapted his role – expanding into more of a bridge between insights, corporate strategy, and product strategy. I had some experience using self-service visualization tools like Tableau and Looker at LogMeIn, and I liked being able to expose insights that were worth exposing. Which would have to be okay.

Data Visualization 58

Data Visualization Customer Feedback Strategy Dashboard 58

People-First Product Leadership

SEPTEMBER 17, 2023

The insight comes together to define the team culture one is joining and the best way to introduce any necessary changes. Suggested Approach Look over materials referenced during your first 30 and 60 days and identify areas where you now have questions and/or more insight would be beneficial.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Reveal

DECEMBER 2, 2021

This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. What is Looker? What Is Looker? Reveal VS Looker – Comparing Features & Functionalities.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? Not only is it a mess for you, but it can also let your customers down when you don’t do something about their feedback. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Userpilot

SEPTEMBER 25, 2023

The different reports can offer a variety of insights that help manage your product in the right direction. The most important metrics to track are: Customer acquisition cost : The amount spent to acquire a new customer. Conversion rate : The number of customers that convert into paying customers.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Mixpanel

FEBRUARY 17, 2022

When it comes to the four pillars of product analytics maturity , collaboration is the part we on Mixpanel’s Customer Success team are asked about the most: “How can we improve our collaboration?” Self-serve insights. Although, complex analysis does not need to be completely separate from self-serve insights.

Data Visualization 59

Data Visualization Customer Feedback Analytic Tools User Testing 59

Reveal

DECEMBER 1, 2021

With its robust capabilities to expand your business, add value to your customers, and ultimately grow your profits, embedded analytics solutions are becoming essential for businesses that want to be able to survive in the market. Instead, users can look at key business data in context increasing their productivity and efficiency.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Indicative

OCTOBER 23, 2020

It is important to customize the components of your analytics stack to meet your business’s unique needs. Events” are user actions, or what a company would define as a meaningful transactional moment. mParticle : mParticle is a mobile-first customer data platform that offers support for web data, too. Event Data. Major Players.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Mixpanel

JANUARY 9, 2020

And yours is among all that data—data about and produced by your customers as well as data that’s central to your day-to-day business operations. As with many things in this life, organization is the first step to success, whether you’re looking to increase operational efficiency, improve user experience, or innovate to grow market share.

Data Visualization 129

Data Visualization Analytic Tools Feedback Software Customer Feedback 129

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. Tools like Google Analytics or Amplitude allow you to track user behavior across all platforms.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mind the Product

MAY 13, 2019

We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. In the same time, we’ve grown overdraft usage from zero to over 100,000 people, and revenue from zero to break-even on a per customer basis. What would you be proud of?

Research Software 169

Research Software Feedback Software User Testing Customer Experience 169

Iteratively Blog

MAY 31, 2020

Time and again, folks have used product analytics tools to better understand their customers. Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources. Where are users getting stuck in onboarding?

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

Mixpanel

APRIL 20, 2022

To quickly summarize, we collect marketing, sales, and product data from the relevant systems of record, merge them together in BigQuery using Salesforce account IDs as a common identifier and tag each account with whether it belongs to our ideal customer profile (ICP). Data structure for our Mixpanel project. There are two reasons.

Data Visualization 122

Data Visualization Analytic Tools Reporting Tools User Testing 122

Amplitude

NOVEMBER 12, 2019

Another core benefit to digital products is that it’s possible to improve the user experience over time (such as by adding new features or upsell Digital products make it possible to improve the user experience over time. As a result, you have endless opportunities to find new ways to continually engage—and retain—existing customers.

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

Intercom, Inc.

DECEMBER 12, 2018

Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle. WordPress lets users build everything from blogs to full-blown websites with 100s of themes to choose from. Intercom – live chat and customer engagement.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Reveal

AUGUST 17, 2022

Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years. You can also read our comparison articles of Reveal vs Sisense , Reveal vs Looker , Reveal vs Logi Analytics , and Reveal vs Power BI. Why choose Reveal? . The Pros of Tableau Embedded Analytics.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Userpilot

APRIL 3, 2024

When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively. Userpilot focuses on boosting user engagement and improving product experiences with data analytics and customizable dashboards and integrates with leading tools like Google Analytics.

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Indicative

FEBRUARY 25, 2020

In this article, you’ll learn about a new genre of customer analytics capabilities that speak the language of people, rather than systems. Business Intelligence has always been about creating faster, better, and more accurate processes for turning fragmented insights into prescriptive and actionable stories. . The role of modern BI.

Analytic Tools 94

Analytic Tools Data Visualization Reporting Tools Feedback Software 94

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. Download the library. Samantha Alaimo , Sr.

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. Organizations need customer data to provide the empathetic, personalized experiences customer demand—and to stay competitive. Organizations need customer data to provide the empathetic, personalized experiences customer demand—and to stay competitive.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135