The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

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Analytic Tools Research Software CTO Coach Development 107

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Miro has made the move from product to platform. Andrey and his team are finding out.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Mind the Product

MARCH 23, 2017

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator.

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Research Software Enterprise User Testing Workshop 82

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

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Article Feedback Software Research Software User Testing 82

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Leo to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities. Market Intelligence teams leverage Feedly’s powerful AI Engine to make their tech innovation research 70% faster.

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The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

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Analytic Tools Research Software CTO Coach Fractional CTO 60

Gainsight

JUNE 2, 2022

Gainsight is not just about customer success. We are about Net Revenue Retention (NRR) and customer retention. Every year, Gainsight’s CEO, Nick Mehta, invites fellow CEOs to sit with him and discuss their views, insights, and trends impacting customer success and business as a whole. We are about product-led growth.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Usersnap

JUNE 4, 2020

Are you having a hard time scaling your customer feedback response rate? Getting customers to respond to feedback requests is a challenge for businesses of all stripes. According to Customer Experience Magazine , only 1 out of every 26 disgruntled customers will take the time to provide you with feedback.

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User Testing Customer Feedback Feedback Software Customer Experience 52

Roy Madden

APRIL 4, 2022

In this article, we’ll show you how to use Feedly AI to: Track your competitors and their strategic moves Stay ahead of consumer trends and insights Scout technical innovation Identify business development opportunities Start free trial Before we look at those four examples, let’s start with a short overview of how Feedly AI works.

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Technical Review User Testing Artificial Inteligence Research Software 54

Mind the Product

APRIL 11, 2017

But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. We’re delighted to announce our first six speakers, who will share their unique insights with us in September: Tickets are on sale now!

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Research Software Analytic Tools User Testing Product Research 70

The Product Coalition

FEBRUARY 5, 2019

In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms. On his “Remains of the Day” blog , he undertakes very insightful (and extensive!)

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ProductPlan

JANUARY 31, 2022

Furthermore, an idea is a concept that has not researched to determine its chances of market success. The idea becomes an opportunity only after its creators have subjected it to research. Your team should subject any product idea to the opportunity research process before committing time and resources. We’ll review those below.

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User Testing Research Software Magazine Feedback Software 52

Roy Madden

JUNE 25, 2021

Leo will read every source with a related topic, and flag the ones that match your alerts, so you always know where to look for relevant insights. Leo knows the difference between a research journal or a news article, and between a news article and a blog post, etc. Leo gets smarter as you give him more feedback. We can help.

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Magazine User Testing Customer Feedback Feedback Software 75

ProductPlan

JUNE 5, 2020

The course covers basics like assessing target opportunities, building software products, and how to launch a great product. Key takeaways include product strategy , user research, and the UX/UI design process. What we like about it: Pragmatic Institute is well-respected and established across the professional world.

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Certifications Customer Experience Artificial Inteligence Product Management 95

Innovatemap

JULY 8, 2021

Janes also lauded more complex illustrations from Deborah Lee , which have been featured in a 2020 Adobe commercial, Scientific American magazine, Procreate, and more. “I Jon Moore (Principal, Product Design) looks for best practices from designers at Tailwind Labs, who opt for a clean visual style and intuitive, user-centered designs.

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Business of Software Conference

JANUARY 28, 2019

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. Paul Kenny, Founder, OceanLearning. Upcoming Events.

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Research Software Feedback Software Magazine Customer Experience 40

Intercom, Inc.

NOVEMBER 21, 2019

One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. . How Jobs-to-be-Done unlocks customer empathy.

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Customer Experience User Testing Customer Feedback User Friction 34

DISQO

JUNE 30, 2017

Meanwhile, input from customers lies towards the bottom of the list. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Measure the value you’re providing to customers.

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Weak Development Team Product Research User Testing Customer Feedback 53

Product Manager in Heels

SEPTEMBER 20, 2013

As a product manager and senior product manager, I have been responsible for products ranging from software to SAAS products to e-commerce sites, always sitting under the technology branch of the company. One of the components of the MBA program is a strategy course which provides insight into what the CEO thinks about.

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DISQO

JUNE 30, 2017

Meanwhile, input from customers lies towards the bottom of the list. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Measure the value you’re providing to customers.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Meanwhile, input from customers lies towards the bottom of the list. When we asked them in the same survey who they’re eager to collaborate more with, customers topped the list, while the C-Suite was at the bottom. Measure the value you’re providing to customers.

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Weak Development Team Product Research User Testing Customer Feedback 40

ProductPlan

APRIL 12, 2022

Slack’s product strategy put it on a trajectory for success. Slack began as a humble internal communication tool for a failed online game and ended up the fastest growing SaaS. In just a few short years, the business messaging app Slack established itself as a communication hub. Thus, Slack was born. billion deal.

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Feedback Software Analytic Tools Research Software Product Strategy 52

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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Reporting Tools Research Software Feedback Software Weak Development Team 223

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

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Research Software Feedback Software User Testing Product Research 75

Userpilot

AUGUST 15, 2023

A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Your launch plan should contain the following: Detailed market research and competitive analysis that examines the current market state and identifies the needs of your target user.

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Product launches User Testing Feedback Software Research Software 98

The Product Coalition

NOVEMBER 16, 2020

That is delivering an experience that helps users to find more and more content they will love. Now let's see how differentiating tracks and mixes could enable Soundcloud to solve different problems and deliver highly tailored User Experiences in nearly every area of the product.

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Product Research Positioning Customer Experience Research Software 82

Imaginary Cloud - Design

JULY 8, 2021

In 2019, Warren, Batra, Loureiro, and Bagozzi published "Brand Coolness" , a scientific research article that identified a set of characteristics that are typically associated with cool brands. Space 10 is a research and design lab that aims to improve people's everyday life. As one of the respondents from Warren et al.

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Research Software Magazine User Testing Branding 116

nulab

FEBRUARY 10, 2021

UX research is a job that focuses on making sure this doesn’t happen. They get to know a website’s users inside-out so the finished product lands way better than a friend’s well-meaning suggestion. What is a UX researcher? UX is short for ‘User eXperience.’ UX research is part of this process. Does it run smoothly?

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Product Research User Testing UX Research Software 94

Intercom, Inc.

MARCH 4, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company.

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Reporting Tools Research Software Feedback Software Education 151

freshtrax

AUGUST 27, 2019

In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users. However, it’s important to remember that each social media platform caters to a different demographic and creates a unique experience for its users.

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Research Software User Testing Data Visualization Magazine 96

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. In this episode, we talk to an all-around design leader, Marília Moita. Karthik: That’s amazing. Karthik: That’s amazing.

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Research Software Feedback Software UX User Testing 63

Intercom, Inc.

FEBRUARY 22, 2018

If your product is to survive and your business is to grow, improving your user onboarding must always be top of mind. First, onboarding is the one thing that every user of your product experiences. Secondly, just as Ruairí wrote recently , your onboarding strategy must adapt over time as your product and business evolve.

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Onboarding KPIs User Testing Customer Experience Research Software 194

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . The podcast recently interviewed Jason Field, BrainStration’s Founder and CEO.

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User Testing Research Software Product Research Product Management 63

Imaginary Cloud - Design

OCTOBER 28, 2021

We’ll be exploring what sets Digital Design apart from other more traditional forms, its processes, goals, types and why it is so important for any business’s digital strategy. Influencing user behavior. Here are a few examples of print design: Magazine spreads, newspaper graphics, leaflets. Influencing user behavior.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

BrainStation Product Management

AUGUST 7, 2019

In fact, interviewees come from all sorts of industries and their discussions – which rarely clock in above the half-hour mark – cover everything including arts, science, user experience, strategy, career tips, design, differentiation, and metrics. . The podcast recently interviewed Jason Field, BrainStration’s Founder and CEO.

User Testing 40

User Testing Product Research Research Software Product Management 40

Roadmunk

NOVEMBER 9, 2017

Listen below: In this episode we have Evan Michner , Principal Product Manager at Atlassian —specifically for their chat tools, Stride and HipChat. I remember sitting down with the designer at the time saying, please tell me what the difference is between a graphic designer and a software developer. Is it a protection thing?

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Feedback Software Research Software Weak Development Team Product Research 80

Intercom, Inc.

MARCH 26, 2020

In this episode, we hear from: Ruairí Galavan , Senior Manager of Customer Engagement : Based in our Dublin office after working remotely for four years in Berlin. Jade Shearstone , R&D Operations Manager : Now in our London office after working in Customer Support while traveling the world. You’re part of that already.

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