Intercom, Inc.

FEBRUARY 16, 2018

By shipping and collecting feedback we can apply our learnings and iterate on our solution. After the wiggle week, I worked on the “Salesforce by Intercom” integration, a much expected feature for our customers. Achieving impact for our customers that fast is extremely motivating and empowering for a new engineer.

Feedback Software 177

Feedback Software Engineering Seminar Customer Experience 177

UX Planet

JULY 28, 2024

Read books on leadership and attend trainings and seminars to develop your leadership skills. The instructor for this course is product management and user experience design expert Laura Klein. Learn to articulate your thoughts clearly and concisely, give constructive feedback and resolve conflicts. Share your experience.

UX 98

UX Seminar Customer Experience Feedback Software 98

The Review by First Round

JULY 22, 2021

Today’s episode is with Ryan Glasgow, the founder and CEO of UserLeap, a product research platform that helps PMs, user researchers, and growth marketers launch microsurveys to uncover customer insights faster.

User Testing 52

User Testing Seminar Product Marketing Marketing 52

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax.

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

freshtrax

SEPTEMBER 24, 2019

As more and more consumers turn to their smartphones rather than their computers—be it for shopping, for gaming, or any other number of services—businesses need to understand the impact of their mobile marketing. The training is all done in English and consists of a mix of readings, tests, and tasks. This remains a key priority.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Intercom, Inc.

AUGUST 29, 2019

? ?. In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. We aren’t the first to learn these lessons – in fact, many of our insights are drawn from past conversations with leading sales experts. Or you could say: “Holy crap.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Closed-loop marketing can lower your customer acquisition cost, improve the user experience, increase conversion rates , and shorten the sales cycle. Lead becomes a customer, and the original source is credited.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

The Product Cafe

JUNE 18, 2024

You’d rather spend your time on the front lines—diving deep into customer feedback, brainstorming with designers and engineers, and steering the strategic direction to create products that not only function well but also make customers happy. It’s here to enhance your capabilities, not eclipse them.

User Testing 59

User Testing Data Visualization Product Research Product Manager 59

Userpilot

FEBRUARY 17, 2021

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Moment- Drive Adoption, Retention and Growth, and much more.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Intercom, Inc.

NOVEMBER 21, 2019

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.

Seminar 23

Seminar Feedback Software Customer Experience Education 23

Intercom, Inc.

JULY 23, 2020

Daniel Scrivner believes the answer lies in asynchronous tools that allow people to get their work done without bottlenecks: send off a product at the close of play, get feedback overnight, apply revisions, and ship the next day. Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. By incorporating feedback from U.S.

Branding 52

Branding User Testing Customer Feedback Marketing 52

Sachin Rekhi

JUNE 22, 2009

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.

Seminar 60

Seminar Research Software Data Visualization Advertising 60

freshtrax

JULY 19, 2023

million paid subscribers by March 2023 -with an additional 120 million unpaid users on the site. This 2019 KFC campaign was met with overwhelmingly positive feedback as consumers were shocked and amused in the best ways. Interested in learning more about ‘未ル (Miru)’? Learn more about ‘未ル (Miru)’ by clicking here. and globally.

Marketing 75

Marketing User Testing Strategy Reporting Tools 75

Pragmatic Marketing

JULY 31, 2009

In eXtreme Programming (XP), a requirement fits on an index card and is delivered in the form of a story. In the old days, tech companies followed the “waterfall” model: Documents moved downstream one department at a time, from requirement to specification to build to test. What’s a requirement? The waterfall approach fails.

Agile 70

Agile Marketing Reporting Tools Feedback Software 70

Nulab

JANUARY 27, 2021

A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Once you break it down like that, you get a pretty good idea of what it’s all about: virtual seminars. A wider customer base. Depending on your business, you may also be able to widen your customer pool by offering your services virtually. Cloud platforms.

Feedback Software 69

Feedback Software Seminar Travel Webinar 69

The Product Coalition

OCTOBER 11, 2019

But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. Prices start at $400/user/year. Pricing: Free classes and a premium version Skillshare for Teams: Skillshare for Teams starts at 499$/user per year. The members don’t have to complete exercises or tests.

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization Product Manager 60

The Product HQ

JUNE 20, 2024

With it, they test these skills as well: Your character, personality, and background Your overall experience in leading a product management team What value can you bring to the organization’s table? However, they’re trickier to answer if you do not prepare for them with ample research. Why do you think we should hire you?

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

Under 10 Consulting

MAY 1, 2019

From their daily interactions, technology experts pick up a deep understanding of product and technical capabilities; they achieve this by playing with the product, by discussing it with customers and developers, by reading and reading and reading. Offer your expertise for your company webinars and seminars. Read the blogs.

Product Manager 56

Product Manager Product Management Seminar Research Software 56

Nulab

MARCH 24, 2021

A webinar is a portmanteau of the words ‘web’ and ‘seminar.’ Once you break it down like that, you get a pretty good idea of what it’s all about: virtual seminars. A wider customer base. Depending on your business, you may also be able to widen your customer pool by offering your services virtually. Cloud platforms.

Feedback Software 52

Feedback Software Seminar Travel Webinar 52

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

ProductPlan

JULY 19, 2019

Logic alone doesn’t move creative people quite like a great story (and not just user stories). Therefore, feedback, in particular, needs to be communicated as a holistic theme rather than a sentence level. Return the voice of the customer back to the customer. Real customer centricity is a cross-functional effort.

User Testing 79

User Testing Product Manager Product Management Product Research 79

Business of Software Conference

NOVEMBER 1, 2023

’ Goodman argues that the answer lies in focusing on two major factors – customer feedback and positive metrics. After all, partners likely have potentially thousands of customers already that fit your vertical demographic. Your customers must be invested from the first moment they use your product.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

freshtrax

JANUARY 24, 2025

Recently, I had the opportunity to listen to a podcast featuring Michael Margolis , UX Research Partner at Google Ventures. This episode titled “ Finding Your Bullseye Customer ” stood out because Michaels insights on UX research aligned with many of the practices my team and I use at btrax.

Data Visualization 59

Data Visualization Customer Feedback User Testing Research Software 59

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. By incorporating feedback from U.S.

Branding 59

Branding User Testing Customer Feedback Marketing 59

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Whether you’re going to pick customers by size.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40

Lenny Rachitsky

JUNE 13, 2024

Recognized by the Academy of Management and listed in the Thinkers50 Hall of Fame, Jeffrey also serves on several corporate and nonprofit boards, bringing his expertise to global audiences through seminars and executive education. March: [link] • Satya Nadella on LinkedIn: [link] • Trump Organization fined $1.6

Seminar 105

Seminar Data Visualization Analytic Tools Research Software 105