Userpilot

OCTOBER 19, 2024

Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code. Get real-time access to customer feedback via a centralized dashboard that updates as responses come in. Visualize detailed reports with advanced data segmentation and dashboards.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Product Innovation Educators

JULY 22, 2024

Example: Imagine you’re designing a new dashboard for a fintech app. Example: For our dashboard, we might ask, “How might we create a dashboard that helps analysts quickly spot trends and take action?” Example: Imagine you’re designing a new dashboard for a fintech app. Big difference, right?

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Userpilot

NOVEMBER 17, 2024

With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences. Know what you’re looking for before you start looking Dashboards have been a fad in the SaaS sphere for a while now. And the concept of diminishing returns sets in.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Intercom, Inc.

FEBRUARY 24, 2021

You can build your own custom charts and dashboards to see the metrics that matter in a single view, and access more of the data you need to measure team performance and improve operational efficiency. With custom reports, now you can track industry-standard metrics beyond pre-built dashboards. And that’s just the beginning.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? This is where the NPS dashboard comes in. Let’s see how the dashboard can help you extract insights from NPS responses and improve customer loyalty. What is the NPS dashboard? Why do you need an NPS dashboard?

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

DECEMBER 18, 2024

This includes the business environment, any ongoing issues, industry understanding and benchmarking, etc. Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. To assign meaning to whether the numbers are good or bad, context is crucial.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. Here are some general reference values for CRR for different industries: Ecommerce: 25%40%. Chargebee dashboard for tracking customer behavior (and measuring retention).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Userpilot

NOVEMBER 14, 2024

Company details, like size or industry. Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. There’s a ready-to-use Expansion Revenue & Upgrades dashboard, and you can create custom ones, too. Expansion Revenue & Upgrades dashboard in Userpilot.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Userpilot is one answer, offering data collection and analytics features for quantitative and qualitative data, along with a custom analytics dashboard for visualizing your unique data and responses.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? A UX design trend is a development or movement in the UX design industry caused by a change in user behavior or the adoption of new technologies. Helps you understand the direction of the market: Design trends help you identify changes in your industry and prepare accordingly.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

UX Planet

JANUARY 22, 2025

The user journey-from the first login screen to the advanced investment dashboard-must reflect the institutions identity. A disjointed experience-say, radically different functionality between a mobile app and desktop dashboard-can erode trust. Consistency as a Trust Builder: Trust is the cornerstone of financial services.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

The Product Coalition

OCTOBER 1, 2022

The insurance industry falls under one of those sectors that are undergoing rapid digital transformation. But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps.

Data Visualization 208

Data Visualization Development Artificial Inteligence Technical Review 208

Sachin Rekhi

FEBRUARY 16, 2020

But as we progressed in our customer discovery, we were able to refine our target audience hypothesis significantly by tightening the definition of our best customer to B2B sales professionals in large enterprises in the technology and financial services industries working in account executive or sales development roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

The Product Coalition

DECEMBER 23, 2021

Overcomplicated process of registering biometrics With the increasing usage of biometric technology in the fintech industry, consumers get better experiences and reach their aims faster. To increase working efficiency, users can tweak dashboards and choose the most topical tabs. And here’s when UX testing steps in.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Intercom, Inc.

FEBRUARY 2, 2022

These questions can be answered by a familiar model – that which the film industry has used to support movie releases for decades. Here, we’ll dive into the ways we can apply the film industry’s tried and tested model to future projects. Translating film industry phases to tech. Screening: Share early and often.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

The Product Guy

DECEMBER 7, 2017

It turns out it was over 35 forms that were riddled with conditional logic, a redundant backend ticketing system, several dashboard views and needed to cater to a myriad of job functions. I initially thought ticketing was made of a few components, a couple forms and one or two workflows. Better Decisions. Better Products.

Research Software 317

Research Software Roadmap Product Research Weak Development Team 317

Intercom, Inc.

AUGUST 12, 2020

Multiple industries are suddenly forced to move operations online, and support teams are at the forefront of this transformation – battling every day to deliver excellent, fast customer service, while facing an unprecedented volume of enquiries and issues. Reporting upgrades.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Reveal

DECEMBER 23, 2024

Industry Stat: 57% of companies report significant improvements in product performance after adopting product analytics. Real-World Example If product analytics shows a high abandonment rate during a workflow, you might embed a dashboard or visualization that makes the workflow clearer. Why Is Product Analytics Important?

Data Visualization 65

Data Visualization Embedded Analytics Analytic Tools Feedback Software 65

UX Planet

FEBRUARY 5, 2025

Visitors were bouncing off the homepage faster than a beach ball at a summer party, with conversion rates embarrassingly below the industry mark of 1.4%, which our friends over at Littledata pegged as average for eCommerce sites. Yes, you heard right75%. So, what does this translate into in tangible figures?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Tillster is the global leader in customer engagement programs and self-service ordering for the quick service restaurant and casual dining industries.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Alchemer Mobile

FEBRUARY 14, 2023

By David Roberts, CEO, Alchemer Today, Alchemer releases a product that changes the CX industry – Alchemer Workflow. From the day I arrived at Alchemer, I have thought about how the industry moves beyond simple surveys and simple analysis. Mostly, these dashboards have not moved the needle in the organization they serve.

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Folding Burritos

FEBRUARY 22, 2016

Given the creative industry that we’re in, this is only natural. I think a data visualization dashboard would be great as a first screen in the back-office.”. The original request was to ‘add a data visualization dashboard as a first screen on the product’. This is a long piece, so take your time or save it for later.).

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Reveal

DECEMBER 30, 2024

Leaders across industries are recognizing this and moving fast to prioritize data democratizationensuring data is accessible to everyoneas a foundation of their SaaS development. Visualization: Presenting data through intuitive charts, dashboards, or reports. How is this possible?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

The Product Coalition

DECEMBER 27, 2022

NFTs are crypto assets that assign ownership to their creators and apply to almost every industry these days. Let me give you a quick overview of these NFT marketplaces for new crypto members entering the industry. All blockchains in the industry have some standardized features that are fundamental to a user-friendly marketplace.

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

Userpilot

MARCH 30, 2025

We also included industry benchmarks to help you know how well youre performing! A platform like Userpilot allows you to create custom dashboards and measure only the metrics that relate to your goals. Benchmark: Mixpanels 2024 benchmark report found the average stickiness across industries to be 37%. – Aakash Gupta.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Gocious Blog

MARCH 13, 2025

Explore the Benefits of Customizable Dashboards for Greater Alignment and Transparency Roadmaps drive alignment, transparency, and strategic decision-making across product teams. As a central hub for planning and execution, they enable product managers to visualize goals, track progress, and communicate updates effectively.

Roadmap 52

Roadmap Dashboard Marketing Product Manager 52

Intercom, Inc.

JUNE 1, 2021

It’s also important to be able to quickly and efficiently track how your team is performing against key metrics , so you know whether you’re on par with industry standards and delivering the high-quality experience your customers expect. Look for something with customizable, visual dashboards that allow you to create custom reports.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

JUNE 3, 2021

Dashboards of user behavior summarizing trends. Usage dashboards are maps that influence what we measure but also how we iterate. We’ve all seen the over-excited PM with his vanity metrics dashboard. You wouldn’t launch a new product without a cohesive set of logs and dashboards to measure success. Tell the truth.

Feedback Software 179

Feedback Software Data Visualization Research Software User Testing 179

Userpilot

JANUARY 29, 2025

Leveraging product analytics isnt just about making pretty dashboards; its about viewing your existing data as a learning opportunity to make informed decisions with your onboarding strategy. At Userpilot, we create quarterly dashboards organized by release. These dashboards dont just collect numbers; they tell a story.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Mind the Product

SEPTEMBER 6, 2019

Fareed believes we are going through another revolutionary shift akin to the industrial revolution – it’s a shift that means a significant change for digital products and the role of the product manager is evolving.

Feedback Software 172

Feedback Software Technical Review User Testing Customer Feedback 172

Intercom, Inc.

AUGUST 18, 2021

. “First developed in 2001 by Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty” First developed in 2001 by management consultant Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Indicative

OCTOBER 8, 2020

The video game industry is evolving at a rapid pace, which puts pressure on gaming companies to perform. One of the most impactful steps that your company can take is to create a shared dashboard that connects employees across your organization to a single source of truth. Predictive Analytics in the Gaming Industry .

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

The Product Coalition

DECEMBER 25, 2023

However, I can certainly think of product or marketing professionals who use the term value when referring to cheap widgety dashboards and features aimed at novelty seekers, or following an industry trend with no real vision. I’ve used flashier tools, but I get lost in the cheap widgety dashboards and I return to Atlassian tools.

Analytic Tools 147

Analytic Tools Data Visualization Customer Experience Software Review 147