Product Talk

JANUARY 24, 2024

You might also need to be cautious of people who are looking for easy ways to supplement their income and might not actually meet the criteria you’ve defined. Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview.

Research Software 302

Research Software Feedback Software User Testing Customer Experience 302

UX Planet

JANUARY 22, 2025

How can financial brands meet these expectations? Combined, these tools amplify the brands reach while reinforcing its core message across digital ecosystems. The user journey-from the first login screen to the advanced investment dashboard-must reflect the institutions identity.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

APRIL 16, 2025

Based on your current dashboard, it looks like most users churn before completing onboarding. The message feels careless, and the customer loses trust. Bad data leads to bad decisions, whether that means duplicated records, misfired onboarding flows, or false signals in your dashboards. Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 14, 2024

For example, Zoom offers add-ons like audio conferencing, cloud storage, large meetings, or premium support. Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. There’s a ready-to-use Expansion Revenue & Upgrades dashboard, and you can create custom ones, too.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

DECEMBER 18, 2024

Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. Userpilot’s customizable analytics dashboards make metric tracking easier, enabling teams to track changes in performance, user behavior, and engagement at a glance. What are UX metrics?

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

NOVEMBER 30, 2022

The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle. We also explore tools for building product dashboards and data analysis. Let’s get to it.

Data Visualization 98

Data Visualization Dashboard Analytic Tools Onboarding KPIs 98

Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. Understanding these differences in how each segment interacts, whether its how often they use the app or which features they rely on, helps you tailor the in-app experience to meet each user’s needs.

Analytic Tools 93

Analytic Tools Research Software Feedback Software Data Visualization 93

The Product Coalition

MAY 3, 2020

Meet Ubercircle?—?A You can schedule content across your social media channels and monitor the performance through the dashboard. Instagram Direct Messaging. Meet Ubercircle?—?A A Freshly-Minted Startup Here to Redefine Social Media Management More than three decades ago, becoming an entrepreneur was not for everyone.

Research Software 129

Research Software Reporting Tools Startups Customer Experience 129

Alchemer Mobile

MAY 19, 2021

Combining the two platforms enables app providers to move with the speed and agility to meet the needs of their customers, while still maintaining the security and control required for regulatory concerns. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Sachin Rekhi

FEBRUARY 16, 2020

Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers. These were painstakingly thorough with tables full of dialog copy, error messages, and more. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Alchemer Mobile

JUNE 4, 2019

Combining the two platforms enables app providers to move with the speed and agility to meet the needs of their customers, while still maintaining the security and control required for regulatory concerns. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Ticketing meets the Messenger. Meet our brand new side navigation. So does this mean we’ve introduced ticketing?

Data Visualization 250

Data Visualization Reporting Tools Customer Experience Customer Feedback 250

The Product Guy

MAY 7, 2020

Note: It would be hard to track and then follow up engineers to update the JIRA if not in standups Proper dashboarding and reporting to be done in JIRA so that required stakeholders are informed of the progress on a regular basis – at least on a weekly basis. In case of co-located teams, physical standups are preferred.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel.

Data Visualization 233

Data Visualization Reporting Tools Research Software Customer Communications 233

Alchemer Mobile

NOVEMBER 10, 2022

Combining the two platforms enables app providers to move with the speed and agility to meet the needs of their customers, while still maintaining the security and control required for regulatory concerns. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

MARCH 10, 2020

A smart meeting strategy. When you don’t have the luxury of face to face interactions, meetings become a crucial tool for information sharing and discussion. But have too many meetings and you waste people’s time. We’ve found these three meetings are what we need to stay aligned – efficiently. Help Center.

Customer Experience 221

Customer Experience Customer Feedback User Testing Feedback Software 221

Productside

MARCH 18, 2025

March 21 (12:00-12:30pm EST): LinkedIn Live Tip-off event Meet the contenders, hear expert predictions, and get ready to vote March 25: Round 1 voting begins Cast your vote on LinkedIn to help your favorite startups advance. Analytics Which platform gives teams the clearest insights without drowning them in dashboards?

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

The Product Coalition

APRIL 5, 2021

In this article, we will show you how you can understand how much your team leverages Zoom, or spends time in meetings, in a couple of minutes. This will start up Airbyte on localhost:8000; open that address in your browser to access the Airbyte dashboard. You will see the below success message when the connection is made successfully.

Data Visualization 152

Data Visualization Customer Experience Analytic Tools Webinar 152

Productside

MARCH 18, 2025

Lets dive into the action of Product PickEm 2025 and meet the top contenders that are changing the way product teams work. Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. Forget the hype.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Intercom, Inc.

SEPTEMBER 10, 2020

I think that’s message-market fit. For example, Slack might measure this as 75% of customers sending 2,000 team messages within 30 days, or for Dropbox it could be 85% of customers backing up their files within one hour. Mark couldn’t disagree more: . “I I just don’t think sales have anything to do with product-market fit.

Onboarding KPIs 227

Onboarding KPIs Customer Experience User Testing Weak Development Team 227

The Product Coalition

DECEMBER 23, 2021

Thus, by simply providing text messages containing a brief process overview, it’s possible to warn users and make them stay. Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Userpilot

MAY 17, 2025

They open your app in a grocery line, during a commute, between meetings, and if it doesn’t provide value right away, theyre gone. If a user visits the target dashboard for the first time, guide them toward the one action that delivers immediate value. Keep each message concise and action-oriented to avoid information overload.

Onboarding KPIs 62

Onboarding KPIs Analytic Tools User Testing Customer Experience 62

Intercom, Inc.

DECEMBER 10, 2021

What to do: Communicate proactively and set expectations using targeted messages. Monitor your most important metrics in one place with our new real-time dashboard. Now, not only can each rep handle more conversations, they’re also able to get ahead of known issues by using proactive, targeted messages to provide proactive support.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Intercom, Inc.

DECEMBER 12, 2018

Demandbase enables companies to deliver personalized online ads to specific people at specific companies across the web while refining the message to try to convert them into customers. We use it for: Sending targeted messages to visitors on our website. So let’s say Joe works for Pfizer. Ahrefs lets you do all that and more.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages. That means personalizing the UI, messaging, or your apps features based on their behavior, preferences, or past activity.

Feedback Software 69

Feedback Software User Testing Strategy Customer Experience 69

Product Talk

SEPTEMBER 4, 2024

Meet the Continuous Discovery Champions Left: Christophe Frenet, Chief Product Officer at Botify. Christophe says, “Not every PM will be experienced in doing voice of the customer meetings, so if they are paired with a UX designer who is excellent at it, then the trio can lean more on the UX role to achieve this.

Product Research 261

Product Research Onboarding KPIs CTO Coach Research Software 261

Intercom, Inc.

APRIL 7, 2020

Support teams who use proactive messaging report that inbound volume has risen by just 38%, compared to an increase of 72% reported by teams who don’t”. Companies are responding by proactively messaging customers to provide the information and reassurance they need. Their SVP of Customer Experience Margaret K?dziora

Customer Experience 218

Customer Experience Reporting Tools Research Software User Testing 218

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. For example, let’s say a $100k ARR company (enterprise subscriber) reports their custom SSO integration is failing, a $10k ARR company reports dashboard loading slowly, and a $1k ARR company reports an issue with a new feature. Effort required to resolve the issue.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

MARCH 30, 2025

Lets review its core features: Streamline in-app messaging Pendo Mobile allows teams to create in-app messages to engage users with onboarding flows, feature announcements, and promotions. Dashboards. You can track key metrics on mobile engagement with custom dashboards. It includes: Carousels. Feature heatmaps.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Reporting Tools 62

UX Planet

MAY 1, 2025

Whenever a user meets a milestoneno matter how smallfinancial app interfaces could provide micro-celebrations, such as quick animations or congratulatory messages. By using minimalistic dashboards or progress trackers, such as Youre 70% toward your debt-free goal, we help reduce anxiety and keep users engaged.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Intercom, Inc.

MARCH 31, 2021

So how do you empower your team to be both highly efficient and hyper-personal so they can meet and exceed the demands of modern customers? Twitter and Facebook apps automatically pull your direct messages into the Inbox. Support metrics on their own are just numbers on a dashboard. Median first response rate.

Data Visualization 214

Data Visualization User Friction Customer Experience Customer Satisfaction 214

UX Planet

JUNE 1, 2025

times more likely to meet or exceed acquisition goals Maze,2023. Case Study:MINDBODY MINDBODY, a leading platform for health and wellness businesses, used funnel analysis on its Activity Dashboard to better understand user engagement patterns. A Maze study showed that companies developing research-based personas are 2.5

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Intercom, Inc.

JULY 6, 2021

“Real-time dashboards are essential so that everyone around the world can see and make adjustments dynamically” Pam Dodrill explains how they use automation at Zapier to share critical info between shifts: “Real-time dashboards are essential so that everyone around the world can see and make adjustments dynamically.

Customer Experience 233

Customer Experience Data Visualization User Testing Customer Feedback 233

Folding Burritos

FEBRUARY 22, 2016

I think a data visualization dashboard would be great as a first screen in the back-office.”. I know I’m going to a meeting in downtown Madrid. The original request was to ‘add a data visualization dashboard as a first screen on the product’. Let’s have a look at a couple more examples. ”I Why do you think that?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. Analytics dashboard in Userpilot. Dashboard widgets: This feature is a vital part of Pendos analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 29, 2025

The company drastically changed its interface, merging stories and private messages into a single, confusing feed. For example, if your analytics shows users open your app mid-morning to check their teams KPIs, you might prioritize showing a clean, glanceable dashboard with key metrics on the first screen. Speed matters, too!

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Cross-platform support.

Analytic Tools 62

Analytic Tools Data Visualization Onboarding KPIs User Testing 62