Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. If so, you're in the right place! Let's dive in, shall we? Let's dive in, shall we? To name just a few.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats.

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Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

NOVEMBER 17, 2024

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Kevin has almost a decade of experience working at some of the world’s most innovative software companies. If you can think of any user behavior, trend, or metric to track, just build a new dashboard for it!

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Data Visualization Analytic Tools Software Review Feedback Software 93

Userpilot

MAY 13, 2024

When it comes to product management, you need to look at different SaaS dashboard examples to see what kind of product analytics you can measure, and how. So what are the most important types of dashboards and which ones are the best for you? A SaaS (software-as-a-service) dashboard is a centralized interface within your app.

Data Visualization 105

Data Visualization Dashboard Analytic Tools Onboarding KPIs 105

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. This data type identifies the “what” of a user experience problem. What is user experience analytics? across the customer journey.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. In this article, we cover the following: Why you need a product adoption dashboard. Steps to measure adoption using a comprehensive dashboard. Understand how users adopt new features.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Analytic Tools 105

Userpilot

APRIL 16, 2025

The risks of data fragmentation Data fragmentation doesnt just make reporting a pain. When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Based on your current dashboard, it looks like most users churn before completing onboarding.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? moment ," impacting user retention and satisfaction.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Customer Experience 105

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

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Data Visualization User Testing Customer Experience User Experience 105

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

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Userpilot

AUGUST 17, 2024

TL;DR Challenge : Zoezi struggled with a lack of insight into customer usage of their product , relying solely on feedback from a few major customers, which wasn't representative of the broader user base. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. We also encouraged them to think out loud while they were navigating the dashboard, to help us uncover their mental model and identify hidden insights.

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Data Visualization Research Software Feedback Software Reporting Tools 98

Reveal

DECEMBER 23, 2024

With product analytics, you can track exactly where users drop off, figure out if there are confusing elements in the design, and make changes accordingly. Industry Stat: 57% of companies report significant improvements in product performance after adopting product analytics. Why Is Product Analytics Important?

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Data Visualization Embedded Analytics Analytic Tools Feedback Software 65

Userpilot

JULY 14, 2024

That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. Companies analyzed in the Product Metrics Benchmark Report by industry. TL;DR User activation rate refers to the percentage of new users who reach the activation stage in their journey with the product.

Data Visualization 105

Data Visualization Reporting Tools Customer Experience Customer Feedback 105

Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. Sophisticated reporting for valuable insights. . More knowledge brings more power with advanced reporting.

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Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Userpilot

NOVEMBER 14, 2023

Reporting vs. analytics – which should you choose for your business? While a growing number of businesses are increasingly adopting reporting and analytics , the difference between both terms can be confusing. Essentially, reports communicate information, while analytics provide context and insight. What is data reporting?

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Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 111

UX Planet

MARCH 4, 2025

NPS survey dashboard in UsrGuiding tool. In reality, UX is multidimensional, and it requires multiple qualitative and quantitative metrics like task success rate, user satisfaction score, and summary of user reviews. Such companies rely on user surveys and feedback to evaluate user experience.

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Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Userpilot

NOVEMBER 30, 2023

Mixpanel reports help you keep track of key metrics in your product analytics portfolio. That said, there are four different types of reports that you can generate with Mixpanel in just a few clicks. TL;DR Mixpanel lets you gather, analyze, and visualize data through different types of analytics reports. Source: Mixpanel.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Feedback Software 105

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Autocapture events dashboard in Userpilot. Build and view custom dashboards in Userpilot.

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Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

OCTOBER 28, 2024

Frequency of reported issue. For example, let’s say a $100k ARR company (enterprise subscriber) reports their custom SSO integration is failing, a $10k ARR company reports dashboard loading slowly, and a $1k ARR company reports an issue with a new feature. Customer tier (enterprise vs. free trial).

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User Testing Customer Feedback Customer Experience Onboarding KPIs 105

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged.

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Reporting Tools Feedback Software Finance Branding 98

Userpilot

MARCH 9, 2025

In action, customer research in SaaS could look something like examining support tickets to uncover recurring issues or feature requests , like consistent asks for better reporting features. E.g., to capture audience reactions to a new reporting feature and see whether users are clear on its functionality. The short answer: yes.

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Research Software User Testing Analytic Tools Feedback Software 83

Reveal

DECEMBER 30, 2024

Theyve consistently outperformed their counterparts, reporting significantly higher metrics across operational efficiency (81% vs. 58%) , revenue growth (77% vs. 61%), and employee satisfaction (68% vs. 39%). This removes the hassle of switching apps or needing specialized training, letting users focus on decisionsnot data gathering.

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Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

FEBRUARY 25, 2025

When you see users creating workarounds, repeatedly checking settings, or abandoning flows at specific points, you uncover the reasoning behind the metrics. Take a look at real user experiences to understand your users better Conventional tools show you what’s happening, but understanding why requires deeper analysis.

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Data Visualization User Testing Customer Feedback Customer Experience 88

The Product Coalition

DECEMBER 29, 2021

This provides you with a fast, flexible, and strong user experience. A user-friendly issue tracking tool eradicates the boredom and provides ease of access among the testers. You are only required to view tailored bug reports, status reports, and trail situations.

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Data Visualization Reporting Tools User Testing Startups 158

Userpilot

MARCH 30, 2025

1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. 2 Engagement Feature adoption Gauge user interest in new features and optimize feature development. 3 Engagement Average user session length Measure user interactions and identify areas for improved content or flow.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

SEPTEMBER 29, 2022

Today, almost any SaaS platform offers a reporting or insights module. But how are users experiencing these features? User research is the best way to find out. Customers are frustrated because the reports don’t present the data they really need. What do they like? And more importantly, what don’t they like?

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Analytic Tools Data Visualization Research Software User Testing 145

UserVoice

JULY 28, 2017

You Are Not in Sales, So Stop Reporting Metrics Like You Are. While some metrics might be fascinating and useful to you or to your engineering team, you’ll need to be reporting up and out in your organization as well. Kerry Rodden, a User Experience Researcher at Google says in a blog post on Google Ventures’ blog.

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Data Visualization User Testing Customer Experience Reporting Tools 252

Userpilot

FEBRUARY 13, 2025

For example, when launching a new feature, the right data visualization tool will let you track user interactions through a funnel report. The goal is simple: make data easy to understand and improve user experience quickly. Track feature engagement with funnel reports on Userpilot.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

MARCH 4, 2025

Robust real user monitoring solutions, like Userpilot , capture 100% of interactions, ensuring you see the full picture: every hesitation, every bottleneck, and every Aha moment. How is real user monitoring different from synthetic monitoring? Real user monitoring eliminates the guesswork by showing you where and why problems occur.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

OCTOBER 31, 2024

Product analytics tools : Platforms that allow you to track and analyze user interactions within a product to help you optimize the user experience and improve product performance. 21 product feedback tools for feedback collection and analysis We’ve analyzed the 21 best product feedback tools in the market.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

DECEMBER 31, 2024

Limited quantitative analysis capabilities: Hotjars data visualizations are limited to heatmaps and funnel analysis reports. It lacks other analytics reports such as cohort retention reports, path analysis, and custom dashboards. When it comes to visualizing quantitive user behavior data, Userpilot takes the lead.

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Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

JULY 13, 2022

They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. The dashboard’s widget wizard contains a library of pre-configured dashboards.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. Dashboards. Custom dashboards and reports.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 66