Userpilot

APRIL 21, 2024

In SaaS, a customer onboarding dashboard can become a massive product analytics tool to understand and optimize the user journey. But what type of dashboards can you use to analyze your onboarding process? Let’s explore how a customer onboarding dashboard works and see different examples.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Analytic Tools 105

Intercom, Inc.

JULY 6, 2021

If your business is expanding internationally, you’ll reach a point in your growth when you’ll need to implement a global support strategy. As your business goes global, it’s important to not let your support strategy fall behind. But how do you live up to these expectations if your customers are on one side of the globe?

Customer Experience 233

Customer Experience Data Visualization User Testing Customer Feedback 233

Userpilot

MAY 17, 2025

Most advice on app retention strategies out there is copy-paste fluff. When I started digging into the retention strategies of successful mobile apps, I noticed a pattern. In this post, Ill break down 8 strategies that move the needle, with real examples from apps that have figured it out. Did they come back the next day?

Feedback Software 69

Feedback Software User Testing Strategy Customer Experience 69

Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. In Userpilot, click Dashboards in the menu and click the ‘ Create New ’ button. Let's dive in, shall we?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

Userpilot

MARCH 18, 2024

In SaaS, a new user activation dashboard can become a massive product analytics tool to understand and optimize the user journey. But how can a dashboard for user activation can help you engage more users? What is a new user activation dashboard? moment ," impacting user retention and satisfaction.

Data Visualization 105

Data Visualization Onboarding KPIs Dashboard Customer Experience 105

Userpilot

APRIL 30, 2025

Use referral programs to spread the word about your app The best growth strategy is a happy user who invites their friends. Increase app users with a referral marketing strategy. Lets look at three strategies that actually keep users engaged: 1. Duolingo’s gamification strategy. Canvas app store optimization.

Feedback Software 62

Feedback Software Analytic Tools Data Visualization User Testing 62

Userpilot

MAY 14, 2024

Are you wondering how the new Userpilot custom analytics dashboards can help you drive product growth? In this article, you will learn about the main benefits of custom product analytics dashboards and how to create them in Userpilot. TL;DR Userpilot custom analytics dashboards allow you to display multiple reports in one place.

Data Visualization 105

Data Visualization Dashboard Customer Feedback Analytic Tools 105

Alchemer Mobile

NOVEMBER 13, 2024

To read more about this and how you can elevate your CX strategy in the future, download our Quick Guide to Transforming Your CX Strategy with Open Text Analysis! Real-time analysis helps respond to trends as they arise, with dashboards visualizing results for quick, data-driven decisions.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Userpilot

JUNE 2, 2025

78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. The top 3 pillars of an effective push notification strategy Push notifications can be powerful. But only when used with care, context, and a cohesive strategy.

Analytic Tools 99

Analytic Tools Data Visualization Onboarding KPIs User Testing 99

Userpilot

NOVEMBER 7, 2024

Review scalability & adaptability : Lastly, pick a tool that can grow with your business and adapt to changing needs, allowing you to expand functionalities as your customer success strategy evolves. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

Data Visualization 105

Data Visualization Dashboard Onboarding KPIs Analytic Tools 105

Userpilot

MAY 17, 2025

This guide breaks down 7 mobile onboarding strategies that work, complete with real mobile app onboarding examples and tips on how to build a solid app onboarding process using Userpilot. If a user visits the target dashboard for the first time, guide them toward the one action that delivers immediate value.

Onboarding KPIs 62

Onboarding KPIs Analytic Tools User Testing Customer Experience 62

Alchemer Mobile

MAY 7, 2025

Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use. You can download the free e-guide, here ! Build a foundation that drives action Use reporting tools to translate feedback into trends. Every retailer gets product complaints and feature requests. Level it up!

Feedback Software 130

Feedback Software User Testing Customer Feedback Data Visualization 130

The Product Guy

JANUARY 23, 2025

This insight could lead to implementing shared dashboards or concise weekly recaps, fostering clearer communication and smoother collaboration. This might lead to creating personalized engagement strategies, enhanced customer support, or introducing features tailored to specific use cases. or How can we make updates easier to access?

User Testing 150

User Testing Customer Feedback Customer Experience Events 150

Roman Pichler

MARCH 9, 2021

What’s more, I like to ensure that product goals are connected to the product strategy and its user and business goals. This helps the individuals create an effective sales and marketing strategy, for example, and to make the right architecture and technology decisions. Product Goals and the Product Backlog.

Product Goals 399

Product Goals Weak Development Team User Testing Vision 399

Userpilot

DECEMBER 18, 2024

It’s the same issue if you lack a survey strategy. Retention analysis : Analyze user behavior to understand why they abandon your product and identify strategies for reducing churn. Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Product Innovation Educators

JULY 22, 2024

Example: Imagine you’re designing a new dashboard for a fintech app. Example: For our dashboard, we might ask, “How might we create a dashboard that helps analysts quickly spot trends and take action?” Example: Imagine you’re designing a new dashboard for a fintech app. Big difference, right?

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Productside

MAY 29, 2025

You end up with: Multiple roadmaps but no shared priorities PMs stepping on each others toes Dashboards galore, but zero signal Before long, youve built what we call a meeting maze. Insights : Turning data into direction Most PMs are drowning in dashboards but starving for clarity. Its there to create space for strategy.

Data Visualization 120

Data Visualization Embedded Analytics Product Research User Testing 120

Userpilot

NOVEMBER 17, 2024

With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences. Know what you’re looking for before you start looking Dashboards have been a fad in the SaaS sphere for a while now. And the concept of diminishing returns sets in.

Data Visualization 92

Data Visualization Analytic Tools Software Review Feedback Software 92

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Think of driving a car.

Feedback Software 280

Feedback Software Data Visualization Analytic Tools Research Software 280

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. Strategy: Product/Market Fit Hypotheses. A compelling strategy delineates exactly how your product will dominate its market. And that's what refining your strategy is all about. Design: Customer Discovery Insights.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

APRIL 16, 2025

Heres how data fragmentation hurts your product strategy and development: Fragmented data can cause flawed strategic decisions Every product decision starts with a question: Whats driving retention ? Based on your current dashboard, it looks like most users churn before completing onboarding. Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

MAY 7, 2020

As you climb the ladder, primarily the focus changes from solution and execution to strategy. Product Strategy. As a first step, PM needs to define the strategy for the product. A well defined product strategy provides insights into the deep customer problems that your product is trying to address. Product Roadmap.

Technical Review 398

Technical Review Product Manager Product Management Onboarding KPIs 398

Userpilot

MARCH 30, 2025

This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. 4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product.

Analytic Tools 62

Analytic Tools Feedback Software Download Onboarding KPIs 62

Product Talk

MAY 13, 2020

Product teams struggle to drive business outcomes because many companies haven’t taken the time to define their strategy. Marty Cagan highlighted this in his recent post “ Product Strategy – Focus.” They want to place multiple bets to achieve their financial goals, just like they would in a diversified portfolio investment strategy.

Product Research 360

Product Research User Testing Customer Experience Feedback Software 360

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. Create a customer retention analytics dashboard to measure success across key metrics. The solution?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

JUNE 10, 2024

Researching customer onboarding strategies for your SaaS product? Create analytics dashboards tracking key onboarding metrics like activation and adoption rates. Want to learn more about Userpilot and how to use it for your customer onboarding strategy? Customer Onboarding Strategies: onboarding checklist. Book the demo!

Onboarding KPIs 105

Onboarding KPIs User Testing Data Visualization Analytic Tools 105

The Product Manager Coach Blog

FEBRUARY 4, 2025

Even more startling, product managers reported spending 45% less time on strategy than theyd like in 2023. Whether its customer feedback, analytics dashboards, or training in decision frameworks, make sure they have what they need to succeed. No wonder many PMs feel stuck in a reactive cycle rather than driving meaningful progress.

Data Visualization 91

Data Visualization Product Manager Product Management Reporting Tools 91

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Implement Your App User Retention Strategy with Userpilot Get a Demo 14 Day Trial No Credit Card Required Create a personalized onboarding process Dont assume users know what to do in your app. Create custom playlists on Spotify.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

UX Planet

JANUARY 22, 2025

Its a holistic system that weaves together strategy, design, functionality and authenticity. Consider the following elements: Brand Strategy and Positioning: Before embarking on a digital brand makeover, financial institutions must clarify their mission, values and brand promise.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Intercom, Inc.

NOVEMBER 3, 2021

How we think about alerting strategy. Like feature work, alerts and the alerting strategy should be approached in a deliberate, structured manner. If it is actionable, is there a dashboard link and does it show all known potential causes? Like all companies, Intercom is not immune to these inefficiencies.

Data Visualization 210

Data Visualization Engineering Systems Review Software Review 210

Userpilot

JUNE 17, 2024

Learning how to create a product-led growth strategy can transform your business. Let’s explore what a product-led growth strategy and its benefits are, and look at different strategies any SaaS can create and implement. But where can you get started to start driving growth and success?

Analytic Tools 103

Analytic Tools User Testing Onboarding KPIs Customer Experience 103

The Product Coalition

OCTOBER 15, 2024

Even if you are used to dashboards, not every outcome is measurable, and you must not confuse the outcome with your progress monitoring. That’s true in general, and planning for outcomes makes it even more difficult. Outcomes, even when well-defined, are more abstract by nature.

Customer Experience 147

Customer Experience Systems Review Roadmap Customer Satisfaction 147

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Dashboards on Userpilot. Most product teams get mobile app analytics wrong.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

AUGUST 30, 2024

TL;DR Customer segmentation models are ways of dividing customers into groups with shared traits to effectively tailor your product and marketing strategy. You can develop a customer segmentation strategy by doing the following: Set specific goals and KPIs to measure success. Refine your strategy based on the insights.

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Customer Experience 100

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264