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520: The future of AI in product management – with Mike Todasco

Product Innovation Educators

How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.

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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

Heres how to take insights from customer feedback and turn them into results. Build a foundation that drives action Use reporting tools to translate feedback into trends. Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use. Level it up!

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Top 10 Customer Analytics Platforms for Product and Growth Teams

Userpilot

Are you struggling to make sense of scattered user data? The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. Choose the best fit for your needs and transform data into actionable strategies.

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The Customer Service Gap Model

BrainMates

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery.

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UX Moments: Sell me this pen

UX Planet

In e-commerce, we are also in the position of “selling” — products, services, ideas. Unveiling the User’s Essence: The Data That Drives UX To “sell the pen” effectively, you first need to know who needs it and why. Quantitative Data (Analytics): These are the “numbers” that tell us what users are doing. To leave a mark?

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Observability Best Practices: Balancing Sustainability and Cost in a Data-Driven World

eG Innovations

Imagine this: Your IT team has invested in cutting-edge observability tools to keep systems running smoothly. While observability is essential for identifying performance bottlenecks and ensuring reliability, unchecked data collection and storage costs can make it a financial burden rather than an enabler.

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How Palantir built the ultimate founder factory | Nabeel S. Qureshi (founder, writer, ex-Palantir)

Lenny Rachitsky

95% of enterprise data problems involve access, cleaning and joining data, not analysis; companies that solve this integration challenge create tremendous value. Looking for signs like athletic achievements or chess playing can predict work ethic and problem-solving abilities better than traditional credentials.