Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. And many are striving to provide just that.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. What is a SaaS learning management system?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. need an efficient and convenient way to sort through all of their documents and data streams to identify documents related to specific processes and handle them accordingly. Some Clinical trial sites still use paper.

Data Visualization 104

Data Visualization Reporting Tools Research Software Systems Review 104

The Product Coalition

MARCH 8, 2023

Healthcare data exchange refers to the sharing of patient health information between various stakeholders, including payers (insurance companies), life sciences (pharmaceutical and biotechnology companies), and providers (doctors, hospitals, and clinics).

Healthcare 119

Healthcare Data Visualization Biotechnology User Friction 119

Intercom, Inc.

JUNE 13, 2022

Last month we turned our attention to data – unleashing new features that help you improve how you collect, access, and use first-party data to influence your product and scale your business. Satmetrix Systems, Inc., and Net Promoter System? Satmetrix Systems, Inc., Learn more about our data hosting program here.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

The Product Coalition

MARCH 13, 2023

Justin Norris After reviewing his post, I feel that Justin highlights the following key activities in order to produce valuable report designs: Help stakeholders communicate their ideas. Perform a report and/or data feasibility analysis. Identify the metrics i.e. the quantitative measurements of data. Build a mockup [prototype].

Data Visualization 118

Data Visualization Reporting Tools Systems Review Feedback Software 118

Mind the Product

SEPTEMBER 22, 2017

In one of the keynotes of this year’s MTP Engage Hamburg, Johanna Kollmann reviews established system thinking concepts and applies them to the world of today’s product management. And luckily product managers don’t need to start from scratch! Practical Ways of Understanding Systems. Systematic Improvement.

Analytic Tools 169

Analytic Tools Feedback Software Systems Review Data Visualization 169

The Accidental Product Manager

FEBRUARY 8, 2021

Do customers want to trust Alexa with their health data? The product managers at Amazon have a bit of a problem on their hands right now. This means that the Amazon product managers have to do something to make their product unique. They think that they may have come up with a great idea: health care data.

Data Visualization 100

Data Visualization Artificial Inteligence Reporting Tools Software Review 100

Alchemer Mobile

APRIL 28, 2021

Read on for data-supported benchmarks Utilities apps should focus on in 2021 and beyond based on what was learned from a year like no other. Ratings and Reviews. Travel apps ratings and reviews were around or slightly lower than macro app averages. star rating, and received 319 app store reviews.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

APRIL 13, 2021

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Ratings and Reviews. star rating, and had 488 app store reviews. star rating, and had 7,549 app store reviews.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. To have a successful experimentation program, the product managers need 3 things: 1. The right data and experimentation tools.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Alchemer Mobile

APRIL 21, 2021

Read on for data-supported research and benchmarks Education apps should focus on in 2021 and beyond based on what was learned from a year like no other. While concerning, this is a solvable problem for mobile teams in 2021 as people slowly begin to get back into a normal groove with their education systems and preferences.

Feedback Software 246

Feedback Software Research Software Education Technical Review 246

Intercom, Inc.

OCTOBER 19, 2022

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. Intercom is a data processor, and we take the utmost care with any data we touch. Expiry and deletion.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Mixpanel

FEBRUARY 29, 2024

“Events are a restrictive, inflexible way of modeling data.” This spring, we’re evolving our data model to be more flexible than any other product analytics tool by allowing the ingestion and representation of more than just front-end product interactions. Traditionally, event data in product analytics has been immutable—i.e.,

Data Visualization 69

Data Visualization Events Analytic Tools Reporting Tools 69

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. We also have a look at a couple of alternative tools that might give product managers more bang for their buck. Product managers and their teams can use Pendo Free for product usage analytics and in-app communication (Guides). Visitor and account data, like demographic data.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Alchemer Mobile

APRIL 6, 2021

Read on for data-supported research and benchmarks Food and Drink apps should focus on in 2021 and beyond based on what was learned from a year like no other. Ratings and Reviews. star rating, and had 1,223 app store reviews. star rating, and had 4,695 app store reviews. 2021 Engagement Benchmarks for Food and Drink Apps.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. The energy efficiency of this equipment plays a pivotal role in the overall sustainability of software systems.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Userpilot

DECEMBER 20, 2023

Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. This article will show ten ways customer data and machine learning can improve customer experiences.

Artificial Inteligence 105

Artificial Inteligence Data Visualization Customer Experience Customer Feedback 105

The Product Coalition

JANUARY 5, 2021

about brands, product pricing, and customer reviews?—?have Big Data services , powered by artificial intelligence (AI) and machine learning, help retailers stand out in a crowded, competitive marketplace. In which other ways could Big Data impact retail in the upcoming years?

Data Visualization 187

Data Visualization User Testing Artificial Inteligence Reporting Tools 187

Intercom, Inc.

OCTOBER 13, 2021

That’s where we found our Data Infrastructure team at the end of 2020 – we provide data and tools for teams across Intercom to get insights and run crucial processes, and were more in-demand than ever. The Data Infrastructure team had reached a tipping point. Scaling a company is never a linear process.

Data Visualization 129

Data Visualization Analytic Tools Systems Review Engineering 129

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Consumers in each subcategory have vastly different motivations and usage patterns, which we see represented in the data. Ratings and Reviews.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Userpilot

DECEMBER 7, 2023

Customer experience management vs customer relationship management? CRM uses specialized software to manage customer relationships, analyze data, and improve outcomes by personalizing services and expecting customer needs. What is customer experience management (CEM)?

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Customer Feedback 105

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Partner Success Manager.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

Analytic Tools 73

Analytic Tools Data Visualization Feedback Software Software Review 73

The Product Coalition

MARCH 8, 2023

The significance of healthcare data quality in the business realm is immense, as it directly impacts patient care quality, financial results, regulatory adherence, and the healthcare organization’s reputation. Furthermore, a good reputation for data quality boosts patient trust and attracts new business.

Healthcare 78

Healthcare Data Visualization Research Software Systems Review 78

Mind the Product

APRIL 10, 2018

Often, the qualitative and quantitative data you have on hand about your product can provide only a fuzzy outline of what is happening and it can be challenging to know if you’re heading in the right direction. Why Product Review? Once the product is assigned to a designated category, it goes through the product review for that stage.

Systems Review 98

Systems Review Technical Review Feedback Software Development 98

The Product Coalition

DECEMBER 5, 2019

Why does management need to observe data-science-related KPIs? Observability for data-science (DS) is a new and emerging field, which is sometimes mentioned in tandem with MLOps or AIOps. New offerings are being developed by young startups to address the lack of monitoring and alerts for everything data-science.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Split

APRIL 12, 2023

Value Stream Management (VSM) is a powerful tool that allows software development teams to improve their effectiveness and efficiency. In addition to the tangible benefits of increased efficiency and improved goal tracking, Value Stream Management can also have emotional benefits for team members. So what is value stream management?

Analytic Tools 97

Analytic Tools Data Visualization Systems Review Software Review 97

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? What special data, content, APIs, etc., What’s the state of the relationships that brings you that data? What’s the state of those systems? If so, will you also have your own account system?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. Ultimately, we build better products collectively.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. Francesca is a Product Manager.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

PMLesson's Ace the PM Interview

JANUARY 12, 2021

If you're preparing for the technical program management interview, you already know that the interview generally consists of four types of questions. These are program sense, cross-functional partnerships, behavioral, and system design questions. So what is system design after all? What is System Design? Let's get to it!

Technical Review 52

Technical Review Systems Review Software Review Software Engineering 52

BrainMates

SEPTEMBER 7, 2021

Whether observing people using a technology or system in the workplace, at home, or out in public, it can provide insights not available in quantitative data. We listened and diligently documented how they created and captured series and episodic metadata, and how it flowed through the ecosystem. .” – Margaret Mead.

Research Software 98

Research Software Product Research Systems Review User Testing 98

Userpilot

FEBRUARY 26, 2023

Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Why do product managers need Mixpanel Analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

APRIL 26, 2023

Why is it important to analyze customer data? 6 ways to collect and analyze customer data. What the best customer data platform is for SaaS companies. TLDR; Customer data analysis is the process of collecting and analyzing data to identify trends and better understand customers. What is customer data analysis?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98