Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Mironov Consulting

OCTOBER 26, 2017

Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI. As VP Product, I’m having trouble selling him on investing in user experience, software quality, “meet the competition” features, and other work that doesn’t immediately convert to revenue.

Finance 95

Finance User Testing Analytic Tools Research Software 95

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. A problem statement focuses on what the customer needs, not what you think the solution should be. This makes it hard and counterintuitive, because as humans we’re wired to think in solutions. The three parts of a great problem statement.

Transportation 279

Transportation Research Software User Testing Travel 279

Modus Create

OCTOBER 13, 2020

According to research by QSM , the average software project takes almost a year to complete, and includes dozens of unneeded and unused, yet complex features. It’s not a secret, and it has more to do with people than it does with technology. And, we had to deliver this solution using the minimum amount of team effort and time.

User Testing 98

User Testing Research Software Analytic Tools Product Research 98

Gainsight

NOVEMBER 2, 2022

Right now all companies—whether they’ve been around for 100 years or are just emerging—are focusing on KPIs that reflect modern technologies. who shared their perspectives as finance chiefs. who shared their perspectives as finance chiefs. We have legacy systems. From a KPI perspective, we also embrace technology.”

Reporting Tools 52

Reporting Tools Research Software KPI User Testing 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. User survey tool – Hotjar.

Analytic Tools 89

Analytic Tools Data Visualization Research Software Feedback Software 89

UX Studio: Product Management

OCTOBER 2, 2023

While also placing a strong emphasis on UX research to guide our design decisions. Research ensures prioritized user needs and delivered effectiveness. For instance, this approach produced outstanding results for Liligo, France’s leading travel app. It increased the booking rate by an impressive 200%.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Bain Public

NOVEMBER 21, 2022

Product Collective’s INDUSTRY: The Product Conference was created in Ohio by product people Paul McAvinchey, Mike Belsito, and Rebecca Feliciano with the goal of bringing the best software product management professionals together. Abigail: "I think that depends on if the company has software or not. About INDUSTRY's Fireside Chat.

Research Software 52

Research Software B2C User Testing Customer Experience 52

Product Innovation Educators

APRIL 15, 2024

Technology is just one of the mega forces that I think will drive this next era. John Legere set up a system for Big Bets. T-Mobile is a very finance-driven organization, almost to a fault. Once you have a great definition of the suck and the killer feature, you can make the outcome definition.

User Testing 115

User Testing Product Management Product Manager Product Research 115

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. The projects there range from a music marketplace to a pet health tracking app. It is proven to be an effective system.

UX 95

UX Research Software Feedback Software User Testing 95

Gainsight

APRIL 21, 2022

One of the leaders in research, advisory, and consulting is Forrester. stem from hundreds of thousands of surveys with respondents who are consumers, heads of business, and technological leaders. That can be expensive, so many finance leaders and CEOs are hesitant to put big money into what many consider a cost center.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

DISQO

MARCH 27, 2020

Many in the business of conducting research or utilizing research to inform decision making are facing uncertainty over how to proceed and wrestling with tough questions. With that in mind, Alpha’s research team has compiled guidance on how to navigate these challenging questions. Should we continue to conduct research?

User Testing 59

User Testing Research Software Travel Data Visualization 59

DISQO

MARCH 27, 2020

Many in the business of conducting research or utilizing research to inform decision making are facing uncertainty over how to proceed and wrestling with tough questions. With that in mind, Alpha’s research team has compiled guidance on how to navigate these challenging questions. Should we continue to conduct research?

User Testing 52

User Testing Research Software Travel Feedback Software 52

DISQO

MARCH 27, 2020

Many in the business of conducting research or utilizing research to inform decision making are facing uncertainty over how to proceed and wrestling with tough questions. With that in mind, Alpha’s research team has compiled guidance on how to navigate these challenging questions. Should we continue to conduct research?

User Testing 52

User Testing Research Software Travel Feedback Software 52

The Product Coalition

JANUARY 21, 2020

it would certainly entail social abilities, creative thinking, wisdom, scientific research, engineering, literary works. Super AI Super AI can go beyond human intelligence as well as everything that humans can do along with whatever that computer systems can currently do. Computer system vision ?—?Powered

Banking 78

Banking Data Visualization Research Software Artificial Inteligence 78

Gainsight

DECEMBER 7, 2022

This week, Gina Mastantuono, CFO of the software company ServiceNow , shared a LinkedIn post with her thoughts about research on brain wave activity, which found back-to-back video meetings increase stress levels. It’s why I changed it up and set some new guidelines for our ServiceNow finance employees.”.

Finance 52

Finance Reporting Tools User Testing Banking 52

ProductPlan

JANUARY 17, 2023

Can’t I just use my knowledge of the customer’s domain to create create solutions to their problems?” That’s why I never rely on market research. What Jobs and Ford both understood is that asking customers what they want, asking them for the solution itself, can lead you down the wrong path. question obvious.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

The Product Coalition

DECEMBER 2, 2018

Hacking your App Adoption Strategy - 101 Copyright?—?Vishal Vishal Soni Enterprise mobile apps have moved from ‘nice to have’ to ‘mission critical’ tools for many organisations in the recent times. A recent study has found that demand for custom apps that allows employees to be more productive is on the rise.

Product Research 60

Product Research Analytic Tools Feedback Software Research Software 60

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Our international team of UX designers and UX researchers work with businesses from all over the world. . We can help with various services, such as full-service product design, UX research services, UX consulting, or UX training.

Research Software 52

Research Software UX User Testing Product Research 52

Userpilot

JUNE 3, 2021

Research shows that individuals, teams and organisations that intentionally cultivate human skills like self awareness and empathy often outperform their competitors in value, innovation and productivity. I’m a bit of a research nerd. Even the experts don’t really agree on a definition. Source: The Nielsen Norman Group.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

DISQO

DECEMBER 18, 2018

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit — their competition definitely will. Traditionally, this involves research teams creating studies to inform strategy, product teams building to fit the need, and then executing a go-to-market strategy.

User Testing 49

User Testing Data Visualization Research Software Analytic Tools 49

Andrew Chen

NOVEMBER 15, 2021

At first glance Uber might just look like a simple app — after all, the premise was always to hit a button and get a ride. The app sat on a vast worldwide network of smaller networks, each one representing cities and countries. What was the right solution? Others were not so quick to jump to incentives as the solution.

Books 63

Books Research Software Reporting Tools Technical Review 63

DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Traditionally, this involves research teams creating studies to inform strategy, product teams building to fit the need, and then executing a go-to-market strategy.

User Testing 40

User Testing Branding Data Visualization Product Research 40

DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Traditionally, this involves research teams creating studies to inform strategy, product teams building to fit the need, and then executing a go-to-market strategy.

User Testing 40

User Testing Branding Data Visualization Product Research 40

ProductPlan

NOVEMBER 27, 2018

Ashok Bania, Director of Product Management for the popular meditation app Headspace, recently shared his definition of the two with us. You don’t need a degree in business or finance to be a product manager (although it wouldn’t hurt). Proficiency in Research and Analysis. They are your technical skills.

Technical Advisors 96

Technical Advisors Product Management Product Manager Research Software 96

Agile Velocity

MAY 20, 2020

If you include Lean thinking in the definition of “Agile”, we can include seeking continuous improvement anywhere in the organization. . I appreciate the concept of the “business operating system” and balancing the agile enterprise. Agile is about being adaptive and creating the conditions (mindsets, capabilities, environments, etc.)

Agile 79

Agile Feedback Software Data Visualization Research Software 79

Nulab

JULY 9, 2019

Company culture creates a personality in the workplace by setting clear definitions for the company mission, values, ethics, goals, and expectations. . At Nulab , we’re passionate about results-driven collaboration software that helps amplify company productivity. Get the solutions you need at Nulab.com. .

Reporting Tools 57

Reporting Tools Research Software Feedback Software Data Visualization 57

DISQO

DECEMBER 18, 2018

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Traditionally, this involves research teams creating studies to inform strategy, product teams building to fit the need, and then executing a go-to-market strategy.

User Testing 40

User Testing Branding Data Visualization Research Software 40

Mind the Product

APRIL 3, 2018

We’ve all been aware of the benefits of organizing your team with a small, cross-functional core team structure since the early 1990s when Wheelwright and Clark published their seminal research in “Revolutionizing Product Development” My colleagues and I used to joke that your entire core team should be able to fit inside a minivan.

User Testing 139

User Testing Research Software Product Research Government 139

Product Innovation Educators

MARCH 19, 2018

Steve has been working within the high-tech arena since 1979 with experience in technical, sales, and marketing positions at companies specializing in enterprise and desktop hardware and software. 2:34] How did you approach your research on the roles and responsibilities of product managers?

Research Software 63

Research Software Feedback Software Product Management Product Manager 63

BrainMates

MARCH 23, 2020

With clients that include many of the best technology-powered businesses in the world, Marty Cagan is one of the most well-known and respected leaders in the Product Management industry. Beginner mistakes with discovery include: The team using the wrong tools for the job. Real’ Product teams are more than ‘feature factories’.

Product Research 64

Product Research Product Management Product Manager Research Software 64

BrainMates

JULY 3, 2018

You speak finance, technical and customer, connecting the dots for all three. You play in a sandpit with technology and other talented professionals. Product Managers (PM) are responsible for the strategy, roadmap, and feature definition of a product or product line. You observe, interrogate and solve their problems.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

Gainsight

JANUARY 18, 2021

But in a recent webinar, Chris Battles, Chief Product Officer at Zuora, presented him with a view and definition of Product rarely heard. They are trying to help businesses, no matter the industry, embrace the subscription economy and win it by providing cloud-based software solutions, especially for billing and revenue recognition.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Mind the Product

OCTOBER 31, 2019

User research took place without collaboration with the product manager on the objectives of the research, client segments being interviewed, and so on. Get Your Vision, Problem Definition and Job-to-be-done Right. We were a new team and we didn’t know what product management should encompass at the bank. No one will say no.

User Testing 87

User Testing Product Research Data Visualization Banking 87

Business of Software Conference

MAY 7, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I’m not going to talk about these two first books in the last couple of Business of Softwares I talked about the tools, business models, value propositions. Sketchnote. Upcoming Events. BoS USA Online 2020.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59