Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Tyner Blain

AUGUST 10, 2023

Every company competes in a dynamic market. The Jobs of the Problem Statement This article continues a series on the three critical flaws in most product development processes a problem statement exists to address. Let’s dig in to the third challenge – making teams more efficient by making them more effective.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Traditional market segmentation is typically done around observable characteristics and behaviors for customers and prospects. Uses and definition of different kinds of segmentation.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Too many of these educated people had no idea how to work as a collaborative team. The idea of a code review or a design review? Consider the System.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. Wayne from Marketing thinks…. for sharing information.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

Reporting Tools 139

Reporting Tools User Testing Research Software Product Research 139

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Onboarding systems are no exception, especially when you’re trying to replicate on-site conditions in an online setting.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Coalition

NOVEMBER 2, 2021

My take on it: while I love ex-developer PMs, and find that their teams often execute better, this is by no means a requirement. However, if a non-techy PM meets a non-businessy team lead, things can go sideways pretty quickly. while the user name does have a unique id, the team and content do not. Why is this important?

Technical Review 134

Technical Review Analytic Tools Software Review User Testing 134

The Product Coalition

JANUARY 26, 2022

Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion. Chris’s team worked for a logistics service that tracked the ocean containers coming in and out of the ports.

Reporting Tools 119

Reporting Tools Feedback Software Data Visualization Engineering 119

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Adopting the recommended processes will improve the quality of businesses and the markets they participate in.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Traditional market segmentation is typically done around observable characteristics and behaviors for customers and prospects. Uses and definition of different kinds of segmentation.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

The Product Coalition

APRIL 6, 2020

There’s much uncertainty, but it’s likely that for a number of years markets will cool down, investments will dry up, customers will clamp down on spendings, and lots of people will be unemployed. For most companies it’s bad news?—?the the markets dry up, and things that worked before stop working. Then we can follow with ideas?

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Definition of 1-to-5 Rating Scales Surveys 5 Types of 1 to 5 Rating Surveys 1. Satisfaction Scale 2. Likert Scale 3.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. This, I think, is a better way to begin to understand a user or market need and its associated pain points. Eric Ries, in his post “What is customer development? Written Methods. ” He says: “I like to write.

Framework 108

Framework User Testing Research Software Feedback Software 108

Modus Create

JANUARY 12, 2021

In a free market, successful companies that become complacent or comfortable with their share of the market, who don’t carefully consider the needs of the customer, become less competitive over time. There has never been a greater rate of change for customer expectations, the landscape of the market, and what is technically possible.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. By definition, brand strategy makes up a long-term plan which helps every employee communicate about your brand. How to develop your brand strategy? They establish what you stand for as a team. But first, let’s define brand strategy!

Branding 63

Branding Weak Development Team Strategy Research Software 63

The Product Coalition

MARCH 22, 2021

These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. The company has 14 partners, and at any point in time, each one curates a separate project with its separate team. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

ProductPlan

OCTOBER 29, 2019

The developers will handle it. It definitely doesn’t delight users or reduce friction. Most often, it won’t matter if it’s not intentional or was initiated by a bad actor from outside the company, If things go sideways, it could even result in a permanent shutdown. Full, thorough code reviews rarely occur anymore.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

ProductPlan

JANUARY 5, 2023

Lists of trends that survey the past should be easier by definition, right? This trend has supported the emergence of the Data Product Manager as a role on the product team dedicated to the process of collecting, organizing, storing, and sharing data within an organization. They focus on the results that the team is looking for.

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager Feedback Software 52

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Plot summary. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Gainsight

MARCH 21, 2019

These are just as bad for business. But if your customers are here, achieving value while also having a poor experience, they’re usually not at risk of churn. This could just mean there’s not a lot of choice in your market. How to stop it: Come up with an early warning system. But you know that.

Customer Feedback 78

Customer Feedback Customer Experience User Testing Feedback Software 78

Intercom, Inc.

JANUARY 12, 2022

If you’re short on time, here are a few quick takeaways: Although data science can’t predict the future, it can definitely help you focus resources, troubleshoot issues, and even unlock new markets. However, we’ve had a great team. Any insight from data analysis will only ever be as good as the data itself. Benn: For sure.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. To differentiate yourself in a crowded market, ease of use is only part of the equation. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

The Accidental Product Manager

SEPTEMBER 28, 2020

It sure seems like customers can very quickly become upset about something that wasn’t covered in your product development, definition and then fly off the handle and be in the streets waving signs and talking with television stations about how bad you are all in the space of a couple of hours.

Customer Experience 65

Customer Experience Product Management Product Manager Systems Review 65

UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Applying this approach designed for Kanban can dramatically accelerate the forming and improvements of a Scrum team. What is the current way of working?

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

Andrew Chen

SEPTEMBER 4, 2018

In the podcast, we cover a broad overview of growth/marketing topics, including: The natural “gravity” that slows down high-growth businesses. Organic, paid marketing, and LTV/CAC. Sonal: How do you determine what’s what when you don’t have product-market fit? Why blended CAC numbers are misleading.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

ProductPlan

MARCH 13, 2019

A product manager isn’t writing code, testing products, creating marketing pitches, buying advertising or actively selling their product. Sloppy programming could sink usage while an overachieving sales team could goose adoption. But this is highly unfair to the product manager, because so many things are beyond their control.

Product Management 69

Product Management Product Manager User Testing Product Research 69

Roadmunk

SEPTEMBER 21, 2017

Some sit outside the product domain, but still directly pushed me as a product manager to connect and empathize with other team members. But in part 4 of a 9-part series on startups by Marc Andreessen (co-founder of Andreessen Horowitz), there are three factors to startup success identified: your team, product and market.

Article 81

Article User Testing Product Research Technical Review 81

Userpilot

APRIL 8, 2021

Allow us to walk you through the best solutions on the market at the moment, and the criteria by which you should choose between them. Userpilot is the best customer analytics software on the market. But there are so many different options on the market. What is Customer Analytics Software? What is Customer Analytics Software?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Brian Balfour

FEBRUARY 7, 2017

During Andy’s four and a half years at SoundCloud, he worked on a range of mobile growth topics, and in a bunch of different team configurations. He led an international team for a while, focused on running experiments in new markets, and did growth work breaking ground in Latin American and other developing markets.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

JULY 27, 2022

Ever wondered why product lifecycle marketing is that important for SaaS? Every product goes through a life cycle from the moment it enters the market until the end. The marketing plan must include strategies for every phase of a product’s lifecycle to be successful. Let’s get started! Book a demo to learn more!

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas? Why do product teams become feature factories? But are you solving for actual customer problems?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83