Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

Weak Development Team 99

Weak Development Team Development Product Research Technical Review 99

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I Unlike featured-based roadmaps, which focus on the delivery and output of capabilities, outcomes-oriented roadmaps prioritize desired outcomes or results — a key element of product strategy. Outcomes that initially float to the surface are often weak.

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. The marketing team reviews and confirms the MQL before sending it to the sales team.

User Testing 98

User Testing Feedback Software Research Software Customer Experience 98

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. There is a range of product positioning strategies based on factors such as product characteristics, pricing, quality/prestige, use/application, or competitors. Determine customer needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

ProductPlan

JANUARY 28, 2022

Note: product consolidation has different definitions in different industries. There are several reasons for a product team to consolidate its products. Again, imagine you sell B2B software tools. How Do You Create a Product Consolidation Strategy? If not, your product consolidation strategy is not viable.

Research Software 71

Research Software Weak Development Team Customer Experience User Testing 71

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Nulab

AUGUST 25, 2021

Whether you’re an Olympic runner, an app developer, or a wealthy big-city bachelor, getting to know what’s going on in the world around you is a smart thing to do. from marketing and sales to product development and community building. Plotting their strengths and weaknesses (and your opportunities and threats).

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Modus Create

JUNE 18, 2019

When I first attended Scrummaster training, I went in wide-eyed and excited to learn all of the secrets behind this amazing “new” agile project-management strategy called Scrum. But my employer had just paid for me to go through the training, and I was expected to help improve their development processes.

Weak Development Team 75

Weak Development Team Agile Systems Review Software Review 75

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. It’s the foundation of our product strategy. You’ve generated interest in your software. As a product leader you must create a safe space for your team.

Reporting Tools 140

Reporting Tools User Testing Research Software Product Research 140

Modus Create

MARCH 8, 2022

In Agile, a release is a group of software features that can be developed and deployed to the users in a given period. Adding more plans and meetings to an Agile team can seem like a slowdown which feels scary given that Agile is all about speed and deployments. What is Agile Release Planning? Why is Release Planning Necessary?

Agile 52

Agile Weak Development Team User Testing Customer Feedback 52

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. You may not understand someone else’s definition or report. Given that data teams can’t be everything to everyone, each department starts grasping at different tools.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Tyner Blain

AUGUST 10, 2023

The Jobs of the Problem Statement This article continues a series on the three critical flaws in most product development processes a problem statement exists to address. To empower product leaders to shape the product strategy through choosing what to do and choosing what not to do. This continues to create cognitive dissonance.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Tyner Blain

AUGUST 17, 2023

This helps your thinking, shapes your strategy, and creates purpose for your people. There are several different formats which have been developed for problem statements, and you could use free-form narrative as well. Make collective decisions to manifest a product strategy. 101) introduced a slightly different syntax.

Weak Development Team 52

Weak Development Team Systems Review Workshop Definition 52

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. I would define a good roadmap as one that the team understands and feels ownership over.

Roadmap 167

Roadmap Weak Development Team Leadership Research Software 167

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Definition of user onboarding. Plot summary.

Books 98

Books Research Software Feedback Software Analytic Tools 98

nulab

MARCH 11, 2020

And while it definitely has a place, it shouldn’t be your guiding light. You can also collect customer feedback via reviews, surveys, interviews, or focus groups. As part of this, you should also review your suppliers and distributors (if applicable), as well as the tools and software you use. Competitors. Sociological.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

ProductPlan

OCTOBER 29, 2019

The developers will handle it. It definitely doesn’t delight users or reduce friction. Most often, it won’t matter if it’s not intentional or was initiated by a bad actor from outside the company, If things go sideways, it could even result in a permanent shutdown. Full, thorough code reviews rarely occur anymore.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Definition of 1-to-5 Rating Scales Surveys 5 Types of 1 to 5 Rating Surveys 1. Satisfaction Scale 2. Likert Scale 3.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Modus Create

JANUARY 12, 2021

As a trader of spices in 500BC, you most definitely had to consider customer expectations, profit margins, and the emergence of new techniques for preserving your product. So let’s dive into some old and new methodologies that companies use to implement, develop and balance the three pillars.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Eric Ries, in his post “What is customer development? Written Methods.

Framework 112

Framework User Testing Research Software Feedback Software 112

Intercom, Inc.

JANUARY 12, 2021

So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business. They’re based on my experiences working in technology, the practical application of methods in varied use cases, and speaking with peers about their strategies and successes.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

ProductPlan

JANUARY 5, 2023

Lists of trends that survey the past should be easier by definition, right? This trend has supported the emergence of the Data Product Manager as a role on the product team dedicated to the process of collecting, organizing, storing, and sharing data within an organization. They focus on the results that the team is looking for.

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager Feedback Software 52

Product Club

DECEMBER 20, 2016

All these questions boil down to the same thing: “ How long will that chunk of software development take? ”. As product managers it often isn’t our responsibility to provide an answer, but we’re frequently asked the question by our superiors or dependent teams nonetheless. Bad weather. Wrong turns.

Research Software 48

Research Software Software Review Weak Development Team Software Developers 48

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. From selling bikes to software. And I got it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Gainsight

JUNE 20, 2019

Prioritizing feature developments and then driving adoption of them. Some great resources to look for include: Reviews. Nobody wants to spend hours setting up software. With Gainsight PX, you don’t need to know how to code, you don’t need to install other software, and you don’t need to go digging through the internet for help.

Data Visualization 45

Data Visualization Analytic Tools Feedback Software Reporting Tools 45

Gainsight

MARCH 21, 2019

These are just as bad for business. A retention strategy is really two parts when you break it down: insight and action. But if your customers are here, achieving value while also having a poor experience, they’re usually not at risk of churn. This is all about poor execution. Partial churn, downsell, contraction.

Customer Feedback 78

Customer Feedback Customer Experience User Testing Feedback Software 78

The Product Coalition

FEBRUARY 5, 2019

Decision-making isn’t easy for any mobile app team. You don’t necessarily know what tweaks to your app’s code or UI will have the results you want. A good crash strategy starts with real-time analytics tools, because they never sleep?—?they An increase in “killed” sessions might be due to a bug. Time is not on your side.

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Gainsight

SEPTEMBER 12, 2019

A big part of this is due to the amazing product experience from UI speed to keyboard shortcuts. Superhuman took a higher touch strategy for getting me set up than that of any other company I’ve ever seen. Unfortunately this process took several days due to Gmail limits. Lesson 3: Nurture from the CEO. Lesson 5: Power Users.

Software Review 55

Software Review Technical Review Systems Review User Testing 55

The Product Coalition

AUGUST 17, 2018

Product managers are playing both strategy and tactics. Tactically, you want to ensure your Agile team is following the roadmap and delivers as expected. And it seems all you need is to prepare the backlog, prioritize it, push into development and regularly follow up on the status and results. That would be a waste.

Weak Development Team 68

Weak Development Team Technical Review Product Research Software Review 68

Userpilot

APRIL 22, 2024

TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats. Monitor customer opinions on review sites. This article shows you a step-by-step process and some of the best tools to use.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Gainsight

OCTOBER 17, 2019

These are all questions that not only help identify the admin, but also help get to the root of developing empathy for your admins. But the skill pieces like the Rooks, Knights, and Bishops are more critical for your offensive and defensive strategy. So how do you track the effectiveness of your strategy? Admin Conversion Rate.

Reporting Tools 40

Reporting Tools Customer Experience Data Visualization Customer Feedback 40

The Product Coalition

DECEMBER 8, 2018

The Basics Put simply, a roadmap is a living document that shows how you plan to develop your product. So it seems the vast majority of SaaS companies only allow team members to view the roadmap, even if most employees don’t actually use it. Enabling your internal teams to access and use the roadmap should be the minimum.

Feedback Software 61

Feedback Software Research Software B2B Roadmap 61

Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Hiring a group of talented people is difficult.

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Weak Development Team Workshop Research Software User Testing 45