Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Userpilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Measure your UX optimization efforts.

Customer Experience 105

Customer Experience User Testing Feedback Software Research Software 105

Userpilot

DECEMBER 22, 2023

How do you write a UX microcopy that helps users accomplish their objectives and drives conversions? That’s what our guide to microcopy in UX design covers, so if you’re after the answer, you’re in the right place! Microcopy localization is an opportunity to make the user experience more inclusive.

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. What is user experience?

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

OCTOBER 31, 2023

User experience analytics is one of the secret ingredients for boosting SaaS growth. This ensures your product remains enjoyable for users, boosting retention and loyalty. As you read through, you will learn the different UX data types and how to measure them. Book a demo now to learn more.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. HelpBar: Enables quick access to tours, surveys , and help articles for users.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

AUGUST 12, 2024

While I am not an expert in video production or skilled in this area, I have learned to quickly and easily make these demo videos with minimal resources and time. By carefully crafting your script, you can communicate your message clearly and effectively. Many people have been asking me how I create these videos.

Demo 98

Demo Customer Experience User Testing Weak Development Team 98

Userpilot

AUGUST 17, 2024

We’ve talked to Isa Olsson, UX Researcher and Designer. TL;DR Challenge : Zoezi struggled with a lack of insight into customer usage of their product , relying solely on feedback from a few major customers, which wasn't representative of the broader user base. Why did Zoezi decide to give Userpilot a shot?

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

OCTOBER 10, 2024

The SaaS user onboarding process is the guidance that users go through from the moment they sign up for a software product. It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. What can you learn from Miro?

Onboarding KPIs 105

Onboarding KPIs Customer Experience Data Visualization User Testing 105

Intercom, Inc.

FEBRUARY 20, 2018

Approaches consisting of demos, webinars, docs, videos, gifs and even short instructional UI copy all contributes to a great onboarding experience. Contextual in-app messages are extremely effective in encouraging onboarding actions. It’s one of the 5 key onboarding messages you should send. Introducing C.A.R.E.:

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

Userpilot

OCTOBER 28, 2024

From the word go, users can learn the most effective ways to use features, why they matter, and how your product can help them achieve their goals. You can think of this as a 3-step process: Start by segmenting your power users by personas. You don’t want to send project managers on the ideal path for UX designers, after all.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

JUNE 9, 2023

Are you struggling with segmenting onboarding messages for your customers? This makes it crucial to segment customers based on their common characteristics and personalize the experience for each segment. So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs.

Messaging 94

Messaging Feedback Software Product Research Customer Feedback 94

Userpilot

MAY 28, 2025

Everything lives in one SDK, with a single interface and one user profile. This cohesion matters when aiming for rapid iterations and consistent user experiences across the journey, from first-time use to feature reactivation. Collect user feedback effectively with Userpilo t. What is mobile user experience?

Data Visualization 80

Data Visualization Analytic Tools Feedback Software User Testing 80

Userpilot

MAY 30, 2025

Mobile users also carry something called attention residue. ” So someone switching from urgent Slack messages to your app isn’t fully present yet. The notification-driven users move faster through screens, seeking the specific information promised in the alert before their attention shifts elsewhere. That takes time.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. When you prioritize search engines over human users, you end up with keyword-stuffed content that turns users off.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

JANUARY 15, 2024

Looking for some good UX writing examples that inspire you to create your copy? In this article, we’ve compiled 14 great examples of product copy and a few best practices UX writers should follow to achieve similar results. Develop a brand voice that resonates with users. Don’t be afraid to add humor to your UX copy.

UX 104

UX Customer Experience User Testing User Friction 104

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 116

Feedback Software UX User Testing Embedded Analytics 116

Userpilot

MAY 30, 2025

Validating one with the other gives you the whole picture and confidence to make decisions that improve users experience. Use these methods to collect qualitative data: In-app surveys : A tool like Userpilot lets you trigger surveys in your mobile app based on user behaviour and collect contextual feedback with logic conditioning.

Onboarding KPIs 87

Onboarding KPIs Feedback Software Analytic Tools Research Software 87

Userpilot

JUNE 4, 2024

As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. In this article, though, our focus is on how you can improve the user onboarding process for your users. User onboarding checklists.

Feedback Software 98

Feedback Software Research Software UX User Testing 98

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Good data visualization enhances the user experience , makes data easier to interpret, improves decision-making, and drives user engagement.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. What is SaaS UX design? Why is UX design important in SaaS? Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Example Websites: Notion Figma 2.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

The Product Guy

SEPTEMBER 25, 2017

Sure, I had spent the majority of my career as a UX Designer, and when I transitioned into a Product Manager role, I made sure to work tirelessly and develop “hard” PM skills like market analyzation, feature prioritization, a command of AGILE, etc. Only then will you and your team be able to produce the best possible work possible.

Product Manager 277

Product Manager Product Management Technical Review Management 277

Userpilot

MARCH 21, 2025

It starts with understanding user behavior, improving performance, and delivering a seamless experience. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. It ensures faster load times, intuitive navigation, and a smooth user experience.

Analytic Tools 57

Analytic Tools Feedback Software Research Software Data Visualization 57

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. They often cause inconsistent interactions and data silos that leave your team guessing and your users frustrated. You have to: Maintain consistent user experiences. billion in 2024.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 27, 2025

” Now, suppose a large number of users create a project but never share it. Get a Demo 14 Day Trial No Credit Card Required 2. Use heatmaps and session replays for qualitative insights Heatmaps are visual representations of where users tap, scroll, and spend time on a specific screen. Start Your Mobile App Tracking Today!

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. Book a demo to learn more.

User Testing 104

User Testing Product Research Research Software Data Visualization 104

Userpilot

JULY 9, 2023

User experience covers all customer interactions with the brand and focuses on aspects like customer satisfaction, enjoyment, and perception of the product value. Book the demo to see how. What’s more, the UI is streamlined and free from bugs so that users can perform the intended tasks efficiently and in less time.

User Testing 98

User Testing Customer Experience Customer Feedback Product Research 98

Userpilot

FEBRUARY 26, 2025

Users had no clue what they were missing. Sign-up page before the UX issue was spotted with session replays. That one change immediately reduced drop-offs and got more users through the sign-up flow. Sign-up page after the UX issue had been resolved. If users rage-click , hover too long, or suddenly exit, theres a reason.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 52

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Identify user experience gaps and reduce friction.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Carousels are multi-step screens that introduce features and walk users through key actions. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages.

Feedback Software 74

Feedback Software User Testing Strategy Customer Experience 74

Userpilot

APRIL 26, 2023

Building awesome user onboarding experiences requires a great deal of effort when starting from scratch. So we’ve collected onboarding UX examples from other companies to inspire you! Here are 17 user onboarding examples to help you create great user onboarding flows. What is onboarding UX?

Customer Experience 98

Customer Experience Feedback Software Analytic Tools Customer Feedback 98

Userpilot

JANUARY 11, 2024

UX bias can seriously impact your research project and negatively influence your final product design. This article helps you identify potential biases affecting your UX design project. It highlights different types of biases in the user research process and how to avoid them. To learn more, book a demo today !

User Testing 105

User Testing Product Research UX Data Visualization 105

Userpilot

JUNE 10, 2025

By monitoring when and how often users leave, you can correlate spikes with specific app versions, device models, or acquisition channels. moment examples include Canva guiding new users to complete their first design and Grammarly using demo content to showcase how the app helps users fix grammar issues. Other ‘Aha!’

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. Multi-screen walkthroughs that users can swipe through.

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Reporting Tools 65

Userpilot

MARCH 30, 2025

Frequent app crashes: Technical glitches or slow load times disrupt the user journey. If users experience performance issues, they’re less likely to return. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. The balance between monetization and user experience is tricky.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

AUGUST 17, 2024

TL;DR A click tracker records where users click, providing insights to optimize layout and enhance user experience. Tracking user click data helps understand user behavior, optimize conversion rates , and improve product development. Trigger personalized in-app messages. Automatic data capture in Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111