UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.)

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

The Product Coalition

MARCH 25, 2023

Airfocus Co-Founder and CEO Malte Scholz talks about what it takes to launch new capabilities that ensure product success. By Tremis Skeete , for Product Coalition Product innovation. As simple as the concept sounds, our greatest companies and their products rely on it. Probably on par with “ speed to market.

Feedback Software 147

Feedback Software Technical Review Development Team Review User Testing 147

Lenny Rachitsky

MAY 6, 2025

Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more from Jacob, check out his free LinkedIn profile analysis tool , which just went live on Product Hunt today, his interview preparation report service, and his individual consulting services at ThinkWarwick Global.

Development Team Review 55

Development Team Review User Testing Technical Review Systems Review 55

Intercom, Inc.

FEBRUARY 26, 2018

We are all in a battle, multiple battles in fact, with a lot at stake: whether it’s the fate of the company we work for or for the product that we build. are making it easier and faster for software developers to develop complex software applications atop this infrastructure. The same is true in software. The talent.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

ProductPlan

NOVEMBER 11, 2019

There are many ways to build a roadmap and many types of roadmaps you can make. Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Gather consensus around goals.

Roadmap 87

Roadmap Data Visualization User Testing Technical Review 87

UX Planet

DECEMBER 15, 2023

A list that includes product budgeting for the next year. Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? It also helps in saving on directionless development costs.

UX 98

UX User Testing Development Team Review Customer Experience 98

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. Therefore, it’s time for enterprises to take the plunge and begin transforming their productivity landscape with the latest generative AI tools. Why Accelerate Now?

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). The product backlog I managed grew daily. And I diligently added the stories to the backlog.

Development Team Review 98

Development Team Review Software Review Fractional CTO CTO 98

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. There’s no perfect resume recipe or qualifying exam for product types. There’s no perfect resume recipe or qualifying exam for product types. Are they team players?

Development Team Review 87

Development Team Review Weak Development Team User Testing Technical Review 87

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Agile Development Team Review Software Review 98

ProductPlan

APRIL 22, 2024

Let’s jump in and check out the latest and greatest updates from the past few months, brought to you by ProductPlan’s product team! We’re diligently prioritizing key areas to deliver the most impactful improvements for our users. With this in mind, we’re committed to creating a uniform experience across all product areas.

Development Team Review 105

Development Team Review Customer Experience Product Research Demo 105

Intercom, Inc.

JULY 23, 2020

Like it or not, however, we now have no choice but to adapt – and that means ushering in a new era of potentially more efficient products, if we can just figure out how to get through a difficult learning curve where we’re frantically switching between calendars, video chats, email clients, spreadsheets, and documents. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

ProductPlan

AUGUST 12, 2024

As a proven solution for more than a decade, ProductPlan has helped 1000s of companies build more than 700,000 roadmaps and plan more 8,000,000 initiatives. Book a Consultation Enterprise Growth Platform Capabilities Unlimited Roadmaps Easily collaborate, share, and transfer between users. A straightforward solution. Proven results.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

ProductPlan

JUNE 1, 2023

When your product can do more than it could do before, that sounds like a good thing. Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? As a product manager , you’ll want to answer a series of questions before you start work. And at least one dedicated software application to help you take your products from concept to launch. As we look for a solution to create, what should our initial research phase include?

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

ProductPlan

JULY 10, 2020

I’ve worked exclusively on digital products for over 14 years , primarily in product and design-centric roles. Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Pat on back.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. This is what happened again with the Benchmark team. What we were saying: When you look at the data infrastructure industry, there is often a new category that emerges through a commercial product.

Feedback Software 125

Feedback Software Software Review User Testing Development Team Review 125

ProductPlan

AUGUST 12, 2024

As a trusted solution for over a decade, ProductPlan has empowered thousands of companies to build more than 700,000 roadmaps and plan over 8,000,000 initiatives. Our best-in-class enterprise offering delivers a holistic and strategic product lifecycle planning solution—efficiently executed with an unparalleled customer experience !

Reporting Tools 40

Reporting Tools Feedback Software Analytic Tools Data Visualization 40

Split

MARCH 20, 2024

By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. There’s no perfect resume recipe or qualifying exam for product types. There’s no perfect resume recipe or qualifying exam for product types. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. “How would you feel if you could no longer use this product?” Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

ProductPlan

MARCH 17, 2020

Do you find yourself continually diverted from your product’s itinerary to delve into your boss’s new favorite subject? Are you having to explain why your product’s not using blockchain or the Internet of Things or artificial intelligence? Executives are furthest from the customers and the product itself.

Technical Review 69

Technical Review Development Team Review Artificial Inteligence User Testing 69

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. Our level of investment in product and innovation sets us apart”.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. We hosted a webinar with Slack on this topic. Watch the recording here! Turn On Video.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

Modus Create

JUNE 18, 2021

Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. The first step is the discovery phase. SDLC (Software Development Life Cycle) of the organization . A source code review helps find and fix such errors. The assessment ensures that the team is adhering to those standards. .

Software Review 40

Software Review Technical Review Development Team Review Systems Review 40

Oren Steinberg

DECEMBER 27, 2017

A nice starting point is to define the Role of Business Development as Filtering and Building partnerships that further the organization towards its goals. You first need to plan what type of partnerships your business needs, and only then you can engage the market and review the partnerships’ opportunities.

Development Team Review 61

Development Team Review B2C User Testing Customer Experience 61

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

Customer Experience 85

Customer Experience User Testing Weak Development Team Development Team Review 85

Business of Software Conference

APRIL 7, 2020

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. And so the first test that we ran proved them wrong completely and they were just shocked.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Gainsight

AUGUST 31, 2020

is incredibly amazing by itself, the underlying game-changing story lies in: How ServiceChannel obtained a 52% response rate on their NPS Survey. Their commitment to understanding the real voice of the customer is reflected in ServiceChannel’s position as a category leader and their most recent survey results. .

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Product Talk

FEBRUARY 10, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Meet your co-presenters, product discovery coaches Teresa Torres and Hope Gurion. We are both product discovery coaches with Product Talk. Thank you so much.

Product Research 326

Product Research Data Visualization Research Software Analytic Tools 326

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. ” Similarly, I see managers on Twitter saying, “Oh, that’ll make performance review season so much easier.”

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

JANUARY 16, 2024

Golden rules for roadmap management. Everyone has a plan until they get punched in the mouth” — Mike Tyson I’ve wrestled with weak roadmaps — even some downright disasters. It was something that happened over time, a term I’ve coined ‘roadmap drift’. It was something that happened over time, a term I’ve coined ‘roadmap drift’.

Roadmap 145

Roadmap Development Team Review Weak Development Team Technical Review 145

The Product Coalition

OCTOBER 19, 2020

Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. As you assemble your team, take special care to select a diverse group of subject matter experts.

Technical Review 187

Technical Review Analytic Tools Research Software Development Team Review 187

UserVoice

JUNE 18, 2018

No product leader should be surprised how much their new job features coffee meetings and impromptu chats. and while you may be the one given domain over the roadmap, your stakeholders take these peers’ opinions of your work into serious account. Conclusion.

Development Team Review 100

Development Team Review Technical Review Customer Experience Positioning 100

ProductPlan

DECEMBER 4, 2019

As a product manager, you’re more likely to find yourself embroiled in these events since you sit at the nexus of so many activities and constituencies. We outlined the seven internal politics situations you’ll likely encounter at least once in your product management career and how you can handle them. So how do you handle it?

Development Team Review 93

Development Team Review Software Review Product Management Product Manager 93

ProductPlan

MARCH 14, 2023

But delivering those services requires hundreds if not thousands of products. Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. Who’s the customer for healthcare product managers?

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52