ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Or, while most of the customers raved about our support team, others expressed frustration around how long it took to get a response to their support requests.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Mironov Consulting

FEBRUARY 9, 2023

 That the occasional response comes long after their urgent situation has resolved itself via lost deals or workaround solutions, with a less-than-helpful “not now” or “need more information” or “we’re sorry.  This That slashes the work to <600 hours/week/product manager.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 And is software piracy really a problem, or is it an opportunity? Licensing Systems.

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

ProductPlan

AUGUST 12, 2024

As a proven solution for more than a decade, ProductPlan has helped 1000s of companies build more than 700,000 roadmaps and plan more 8,000,000 initiatives. A straightforward solution. A straightforward solution. Service excellence. Discover how our Customer Success Team is fully committed to driving your success!

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Mixpanel

DECEMBER 3, 2020

If your product and marketing teams are the “brains” designing your experience, your technology stack is undoubtedly the “brawn” making it possible. . That’s why Iterable has invested countless hours of research and diligence in order to recommend the key tools that sophisticated teams need to build their own, modernized growth stack.

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Research Software 111

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

UX Planet

DECEMBER 15, 2023

So, how do you ensure that UX gets its due in terms of investment? It encompasses the quality and consistency of research and design processes, resources, tools, and operations, as well as the organization’s propensity to support and strengthen UX now and in the future, through its leadership, workforce, and culture.

UX 98

UX User Testing Development Team Review Customer Experience 98

ProductPlan

AUGUST 12, 2024

As a trusted solution for over a decade, ProductPlan has empowered thousands of companies to build more than 700,000 roadmaps and plan over 8,000,000 initiatives. Our best-in-class enterprise offering delivers a holistic and strategic product lifecycle planning solution—efficiently executed with an unparalleled customer experience !

Reporting Tools 40

Reporting Tools Feedback Software Analytic Tools Data Visualization 40

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Arkenea

MARCH 29, 2025

So, to safeguard ePHI (Protected Health Information) from cyber attacks, healthcare organizations and medical software development companies are imposing strict HIPAA compliance regulations. Business associates include billing and healthcare claims companies who help doctors get paid for offering their services.

Technical Review 52

Technical Review Software Review Development Team Review Reporting Tools 52

Userpilot

JULY 25, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a retention specialist. Looking into tools for retention specialists? Based on data across hiring platforms like Glassdoor, Indeed, etc.,

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JULY 28, 2024

Based on data across hiring platforms like Glassdoor, Indeed, etc., Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. User Feedback & Product Improvement : Actively solicit user feedback through surveys , in-app feedback tools, and user interviews.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Modus Create

FEBRUARY 16, 2024

Cybersecurity is now engrained in every part of product development and digital transformation initiatives, even the user experience. Cybersecurity threats can cause loss of critical and confidential information, service disruption, and leave your overall infrastructure vulnerable. Cybersecurity challenges: what are the stakes?

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Fully bake your onboarding strategy.

Customer Experience 85

Customer Experience User Testing Weak Development Team Development Team Review 85

Gainsight

AUGUST 31, 2020

Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. They provide a real-time, web-based view of service data with respect to all trades, locations, and contractors.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Ronke PM

FEBRUARY 26, 2023

It is an honor to come to work and shape your customers' lives, direct reports, multi-disciplinary partners, and leaders. Hire from diverse communities so your teams and organization can represent your customer segments. You must have exceptional communication skills to bring your product strategy and vision to fruition.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. They couldn’t just be innovation cheerleaders.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. They couldn’t just be innovation cheerleaders.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. They couldn’t just be innovation cheerleaders.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

PMLesson's Ace the PM Interview

JULY 12, 2022

You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want. Did you leave a positive impact with a new business strategy that measurably boosted company profits?

Product Management 52

Product Management Product Manager Technical Review Data Visualization 52

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

APRIL 23, 2018

But, you do need some level of financial help from an expert, someone who can cast a trained eye on your cash flow, margins, key performance indicators, and overall profit picture while you concentrate on your team, your products, and your strategies for growth. If you run a midsize to middle market business, you probably have a CFO.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

ProductPlan

MARCH 14, 2023

When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. But delivering those services requires hundreds if not thousands of products. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Bryce York

NOVEMBER 27, 2016

Sean focuses on Growth Goals as the ‘north star’ of your growth strategy. ” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Sustainable growth relies on consistency, rhythm and following a proven system.

Research Software 52

Research Software Analytic Tools Reporting Tools Onboarding KPIs 52

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Intercom, Inc.

JUNE 3, 2021

And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings. That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Gainsight

JANUARY 31, 2025

However, valid security concerns cropped up almost immediately about the use of Gen AI platforms during their development. In our April 2024 report, The State of AI in CS , we found that data privacy concerns were one of the top barriers to adoption for CS teams. In 2025, we have a certification for that now.

Research Software 59

Research Software Reporting Tools Development Team Review Technical Review 59

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40