Intercom, Inc.
MAY 25, 2022
Today, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. You need to store multiple millions of user records. Can Intercom do that?
The Product Coalition
OCTOBER 6, 2023
This filter is not always beneficial — all too often, the communication is distorted, questions are misinterpreted, and frustration develops as a result. Call Centers Inbound and outbound call centers are constantly interacting with consumers regarding calls for various services and campaigns. In the United States, there are 11.7
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Mironov Consulting
NOVEMBER 10, 2016
But the symptoms aren’t so obvious to the outbound (and extroverted) part of the company. Motivation and engagement look different on the tech side of the room: the outbound team often can’t tell whether Engineering is emotionally engaged. But top-down, metrics-driven interventions mostly fail to make development teams more productive.
Intercom, Inc.
NOVEMBER 24, 2020
Chris Jewitt is a Customer Success Manager at Klaus , the conversation review tool designed to help modern support teams measure and maintain the quality and consistency of their customer conversations. Balancing technology with a personal touch.
Intercom, Inc.
NOVEMBER 20, 2018
It is important to use these initial interactions as a means to gain insights that can be fed back to product development to improve your solution and to ensure that your product helps deal with a pain that your target market has. The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence.
UX Studio: Product Management
JULY 29, 2021
Ultimately, the decision on how much to budget for product development will be made somewhere in the finance department. Still, in the best of cases, the company will have to put their designers and developers back to work to solve the problem they identified only after the launch and, of course, pay them for it. Conclusions.
Intercom, Inc.
JULY 29, 2021
Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.
Expert insights. Personalized for you.
252 
Let's personalize your content