eG Innovations

NOVEMBER 29, 2021

For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications. PSA is frequently referred to as ERP for MSPs because it is similar to Enterprise Resource Planning (ERP) software.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

The Product Guy

OCTOBER 9, 2018

Management often believes that poor strategy can be made up by iterating/or pivoting execution, where operational expenditures are relatively low as compared to capital-intensive enterprises. Fortunately, I was paired with a mentor, Vikas Batra, who has several years of product management experience in enterprise telecommunications hardware.

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Weak Development Team Product Strategy Strategy Development 130

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Most enterprise grade monitoring products provide AIOps enabled features such as metric thresholding, dynamic self-learning thresholding and alerting out-the-box.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

JANUARY 14, 2024

Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. Here are a few predictions from industry thought leaders. Greater emphasis on creating an exceptional user experience To remain competitive in 2024, focusing on product functionality as the main differentiators won’t cut it.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

eG Innovations

SEPTEMBER 17, 2021

A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis. However, many have expanded their services over time to include specializations such as consulting, IT security knowledge, and industry-specific services, etc. Cloud MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. We use a multi-touch attribution system. We actually have a bit of a system.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

eG Innovations

MAY 8, 2020

What differentiates eG Enterprise APM? What does the future hold for eG Enterprise APM? I’ve been in the software industry for 20+ years in various roles including development, architecture and ops across multiple verticals such as banking, e-commerce and telco. Imagine a user logging on to a system.

Data Visualization 59

Data Visualization Reporting Tools Analytic Tools Software Review 59

Mind the Product

APRIL 6, 2020

The one thing an MBO system should provide par excellence is focus. What is the purpose of your enterprise, the “why” in Simon Sinek’s golden circle? Will you follow Porter’s path for differentiation or cost leadership? What management systems are required? Where will you play? How will you win? Playing to win by Alan G.

Product Strategy 110

Product Strategy Strategy Feedback Software Customer Experience 110

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 140

Reporting Tools Customer Experience Product Management Product Manager 140

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. This strength of network effects often leads to a winner-take-all dynamic in industries where network effects are present. I wanted to share his central framework for those looking to develop their strategy chops.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Intercom, Inc.

NOVEMBER 4, 2021

But, and perhaps more importantly, you have to figure out a way to evolve your brand, to make it resonate with an enterprise audience without losing whatever quirkiness made you unique in the first place. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. We are that from an identity system standpoint.

Branding 222

Branding Technical Review Customer Experience Systems Review 222

Under 10 Consulting

DECEMBER 28, 2019

If you’ve been in your industry for years, you probably have strong domain expertise but you may not be up-to-date on the latest information. Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. View the live stream…. About The Product Mentor.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. View the live stream…. About The Product Mentor.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Reveal

JULY 19, 2022

This is especially popular within software industries where business leaders are constantly juggling resources, development skills, and high-demanding backlogs. I mproved Customer Experience : New app experiences and exciting new features give new opportunities to offer differentiating value to drive new revenue.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

eG Innovations

MARCH 5, 2021

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. How has Citrix technologies changed over the years and how has the eG Enterprise suite evolved as a result? One of our key differentiators at eG Innovations has been domain expertise.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Gainsight

MAY 21, 2021

This was an opportunity to set some new standards in an industry that I loved. In parallel, we reduced onboarding time-to-value (TTV) for our largest Enterprise customers to just 13 weeks. These can include: An MVP launch to get users in the system quickly. Off to the Races. Coincidence? So… how’d we do it?

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

eG Innovations

AUGUST 3, 2021

1 How does eG Enterprise monitoring integrate with Citrix? 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? How far does eG Enterprise go to provide end-to-end performance visibility? 6 Does eG Enterprise have visibility into core network switches? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas has over 15 years of experience in Telecom/IT industry with over 10 years in the field of Product Management.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. View the live stream…. About The Product Mentor.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. View the live stream…. About The Product Mentor.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas has over 15 years of experience in Telecom/IT industry with over 10 years in the field of Product Management.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Mind the Product

APRIL 27, 2017

Developers may be more comfortable knowing exactly what the finished product should “look” like, especially if the company views its design and user interface as a differentiator. . With a clickable prototype, an internal review board can see just how the finished product will look AND function.

Framework 110

Framework User Testing Research Software Feedback Software 110

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mironov Consulting

SEPTEMBER 23, 2023

  Services companies promote their skills and talents building whatever individual clients want (“bespoke”, industry talent, speed of development, geography, cost of people, success stories about delivering what one client needed).     (BTW it doesn’t matter if customers pay us for our time.  At

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

MAY 4, 2023

We also go over each tool’s pricing, reviews, and pros, and cons to help you make a confident decision. It’s a great option for enterprise users too since it’s SOC 2 Type II certified and offers robust features for large-scale usage. Enterprise: everything in Premium plus run Usetiful on multiple products and environments.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Indicative

JANUARY 13, 2021

According to the CDP Institute, the industry is rapidly approaching $1 billion. Customer Data Platforms (or CDPs) are software that pulls together customer data generated across a myriad of other platforms, systems, and touchpoints. The Customer Data Platform market is no exception. What Is Not a CDP? Freshpaint.

Analytic Tools 80

Analytic Tools Research Software Customer Communications Data Visualization 80

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas has over 15 years of experience in Telecom/IT industry with over 10 years in the field of Product Management.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

FEBRUARY 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. View the live stream…. About The Product Mentor.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. She majored in Industrial Relations in her undergraduate degree. View the live stream…. About The Product Mentor.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Roadmunk

AUGUST 10, 2017

And for a PM, differentiation becomes more critical. The data you focus on seems to be a key differentiator in SaaS product management. For customers more used to enterprise or custom-built software, they might expect one-off customizations or features they can heavily customize. Switching has become easier. Company: Zuora.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Intercom, Inc.

JULY 14, 2022

?. Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. My main focus at the time was not industry – I didn’t know anything about payments. We hadn’t sold to large enterprise technology companies, but that was the next segment we wanted to go after.

User Testing 118

User Testing Customer Experience Feedback Software Research Software 118

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years. Which customers?

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Indicative

JANUARY 13, 2021

According to the CDP Institute, the industry is rapidly approaching $1 billion. Customer Data Platforms (or CDPs) are software that pulls together customer data generated across a myriad of other platforms, systems, and touchpoints. The Customer Data Platform market is no exception. What Is Not a CDP? Freshpaint.

Analytic Tools 52

Analytic Tools Research Software Customer Communications Data Visualization 52

UX Studio

JANUARY 17, 2024

You know, my answer to that question was – I wasn’t fully self-aware that time, I was just reflecting my parents and I thought like, okay, I’m going to be like my mother and she was in the beauty industry. So I wouldn’t even differentiate that. So there was a project about design system that I led.

User Testing 74

User Testing Research Software Customer Experience Product Research 74