Mind the Product

SEPTEMBER 14, 2018

To innovate effectively, you have to be able to differentiate between the known and unknown problems you are trying to solve, and adjust your operations accordingly. Experimentation: testing insights through behavior and reducing risk. Too often, we rely on A/B testing as the only method of experimentation. Known vs Unknown.

Customer Experience 177

Customer Experience User Testing Customer Feedback Product Research 177

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    Tests with first-time users show an average 8.5 They need something to run up their management and Finance chains for permission to buy our stuff.

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

People-First Product Leadership

MAY 6, 2024

In fact, the situation has gotten to a point that mental health is a key differentiator for candidates when evaluating employers, especially for Gen Z - the latest demographics to enter the workforce in large numbers. Do sales, marketing, finance, development, and design have the insight they need to support the company or team goals?

Customer Experience 59

Customer Experience Feedback Software Technical Review Customer Feedback 59

Mind the Product

JANUARY 17, 2018

You are not helping people if someone has to log in every day to check their business accounting system or their personal finances. But if Quickbooks Online measures active use (which it did) it will be incentivized to build features that get you to log in vs do actions to improve your business finances.

Data Visualization 120

Data Visualization Product Management Product Manager User Testing 120

Alchemer Mobile

OCTOBER 22, 2019

So, what actually differentiates a good UI design from a bad one? Bright animations might be overwhelming and irritating in a finance or stock exchange app, just like a plain design may not be the best choice for a dating app. The choice can be quite diverse. Focus on the app’s purpose and end-customer experience.

User Testing 133

User Testing Customer Experience Weak Development Team UX 133

BrainMates

MARCH 23, 2020

Focusing on usability testing. You also need to have a deep understanding of how your business works; how your Product is marketed, sold, financed, (how it) generates money, security & privacy concerns, as well as compliance concerns,” Marty explains. Creating a backlog for engineers to work on. The job isn’t always an easy one.

Product Research 64

Product Research Product Management Product Manager Research Software 64

Reveal

OCTOBER 14, 2021

In today’s modern business world is surprising that many retail, banking , finance , and manufacturing organizations still use legacy systems despite the fact that they need to be armed with real-time, up-to-date technologies and tools to be able to survive in the market. What Are The Major Issues With Legacy Systems?

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Intercom, Inc.

JULY 26, 2018

One of your first hires should be someone who can nerd out on your company’s finances. Josh: With the survey software, I made the mistake of not differentiating myself enough from SurveyMonkey or the 10,000 other survey apps out there. He craved thoughtful feedback from real customers (instead of free beta users) and rushed to market.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Amplitude

MARCH 21, 2019

I have experience in entrepreneurship, start-up acceleration, finance, and working with product teams at small and large companies. So for us, the differentiator is bringing that strategy and execution together in delivery and meeting our clients where they are with a tailored approach.

Analytic Tools 40

Analytic Tools Data Visualization Reporting Tools User Testing 40

Dear Strategy

MARCH 9, 2019

An example of this strategy can be seen in the automotive industry where dealers aren’t necessarily making a lot of money on the cars, but they are making a nice profit on the associated services, financing, extended warranties, etc. Another strategy can be seen when companies engage in what we refer to as “market penetration” pricing.

Strategy 40

Strategy Automotive Finance Branding 40

Nulab

SEPTEMBER 22, 2021

Yahoo Finance. Maturity : When you’re in a crowded market, price becomes a crucial differentiator because there are fewer differences, feature-wise, in the products/services offered. It’s best for testing ideas and hearing feedback. Online resources to get you started: United States Bureau of Labor Statistics. Analyst reports.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. Before long, her research showed that potential users didn’t perceive the courses as being differentiated or more valuable than the courses that were already on the market.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

The Product Coalition

JULY 25, 2018

In this case, given that the contract value is huge and that the product is more complex, you need a customer success or a post-sales team to provide that differential service where you handhold your customers throughout the process of onboarding. Invariably they would cancel their subscription at some point in time.

Reporting Tools 60

Reporting Tools Onboarding KPIs User Testing Customer Experience 60

Agile Velocity

MAY 20, 2020

As a coach, having worked with countless organizations and executives over the years, from fortune 100 level to start-ups, I’ve reflected on all of the patterns I’ve seen displayed by C-suite level leaders and what differentiates those that have helped create sustainable agility versus those that don’t. .

Agile 79

Agile Feedback Software Data Visualization Research Software 79

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. Before long, her research showed that potential users didn’t perceive the courses as being differentiated or more valuable than the courses that were already on the market.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. Before long, her research showed that potential users didn’t perceive the courses as being differentiated or more valuable than the courses that were already on the market.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

BrainMates

MARCH 6, 2018

I have to speak enough end customer user that I can empathise and understand their problem set, and I have to speak enough thumbnail finance on the back of an envelope that I could put a number or two that has a dollar sign on it in front of the things we need to do. Not a differentiator. A very strange odd intersection of skills.

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

The Product Coalition

MAY 11, 2022

From user problems to customer problems In enterprise software, you differentiate between the ones who buy your product (i.e., Therefore, Ben and Blair differentiate between customer and user problems. Sales and finance. Testing data. customers) and the ones who actually use your product (i.e.,

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

ProductPlan

MARCH 10, 2023

With this truism in mind, it is the responsibility of the product management team to be in a state of constant discovery of opportunities for user problem-solving, market expansion, and/or competitive differentiation. User testing is assumed to be part of the earlier design step and possibly the later Market release phase.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

ProductPlan

MARCH 5, 2021

Performing validation testing of production releases, bug fixes, and feature requests. Drive market research, user research, data analysis, and user testing that informs product requirements to build products. Advocate for small iterative release cycles to deploy quickly, test, and learn. Obsess over customers. Drive execution.

User Testing 132

User Testing Product Research Product Management Product Manager 132

The Product Coalition

AUGUST 24, 2021

The importance of building products that customers valued and the limited amount of finances forced startups to take a different approach when building their products. Instead of implementing the entire product, teams started to engineer small increments and test them in the market. This section is basically the core of the product.

User Testing 147

User Testing Development Customer Experience Product Research 147

Amplitude

APRIL 12, 2018

They are the leaders there and with the right amount of effort, you can set up the perfect visualization that helps explain to the executive team, the finance team, the sales team, what was the pattern on some data set over the last 12 months. Where does Amplitude fit in and how do you differentiate yourself from the masses?

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

ProductPlan

MARCH 5, 2021

Performing validation testing of production releases, bug fixes, and feature requests. Drive market research, user research, data analysis, and user testing that informs product requirements to build products. Advocate for small iterative release cycles to deploy quickly, test, and learn. Obsess over customers. Drive execution.

User Testing 98

User Testing Product Research Product Management Product Manager 98

Amplitude

APRIL 12, 2018

They are the leaders there and with the right amount of effort, you can set up the perfect visualization that helps explain to the executive team, the finance team, the sales team, what was the pattern on some data set over the last 12 months. Where does Amplitude fit in and how do you differentiate yourself from the masses?

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

ProductPlan

NOVEMBER 9, 2022

The product may be baked, but marketing messages may get refined until much closer to launch as more beta feedback and A/B testing results come in, and the final target and buyer personas get defined. Launch teams must differentiate the new offering from what’s already available and tailor messaging for each vertical market.

Product launches 52

Product launches User Testing Feedback Software Customer Experience 52

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. That’s an acid test we’ve always had for our principles. The table has in it all the components of the solution and three columns: “essentials”, “differentiators”, and “not now.”

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

JANUARY 20, 2022

If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. don’t just help test the team’s momentum, they also help point out where the bottlenecks are.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Business of Software Conference

AUGUST 30, 2019

It’s finance and budgeting software. So my husband and I have been using YNAB to manage our personal finances for maybe three to four years. And then when I switched over to consulting after leaving my in-house role I set up an account to also manage the business finances. Ready to take control of your finances?’.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Mironov Consulting

SEPTEMBER 23, 2023

 So improving the underlying architecture means testing against every customer implementation – with fingers crossed.  And Should Finance carefully track true ARR and services work on existing deals?  Should  And no one is excited to migrate.  The  How much leeway do we have?

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

svpg

SEPTEMBER 30, 2016

One of many tests they tried was to move to a subscription service. This solution clearly differentiated for the sales team, and also ensured quality search results, whether paid or organic. Kate Arnold was the product manager for this small team, and the team knew they needed to do something different.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Sachin Rekhi

NOVEMBER 21, 2016

And finally, for analytical skills, they want to make sure you understand the math behind dashboards, A/B testing, etc. Many MBA programs also are analytically rigorous, often through finance and stats classes, ensuring students come with those skills.

Product Management 101

Product Management Product Manager Analytic Tools Data Visualization 101

Pragmatic Marketing

OCTOBER 18, 2019

So, and actually find a differentiated way to solve them for customers and made sure that that represented a customer group that we could then go and sell at scale. When we rolled out to a group of about 50 people we included people from finance, people for marketing, people from engineering few people from pre sales.

Feedback Software 70

Feedback Software User Testing Framework Customer Experience 70

Pragmatic Marketing

OCTOBER 18, 2019

So, and actually find a differentiated way to solve them for customers and made sure that that represented a customer group that we could then go and sell at scale. When we rolled out to a group of about 50 people we included people from finance, people for marketing, people from engineering few people from pre sales.

Feedback Software 70

Feedback Software User Testing Framework Customer Experience 70

Intercom, Inc.

AUGUST 1, 2019

I was interested in starting a company from scratch, and I had actually managed the corporate card at SoFi, as the VP of finance. The differentiated insight was that everybody in a startup is searching “How do I set up payroll for a startup?” I knew the opportunity and joined super early. for the first time.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Roadmunk

AUGUST 10, 2017

And for a PM, differentiation becomes more critical. The data you focus on seems to be a key differentiator in SaaS product management. Since metrics are a big differentiator in SaaS product management, what would you say is the top metric for a SaaS PM? Companies are going into specific industries (real estate, finance, etc.)

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

The Product Coalition

FEBRUARY 26, 2022

They rarely focus on testing ideas through experimentation, finding market opportunities or learning what customers want, but instead, drown in bureaucratic meetings, arguing with stakeholders (instead of actually engaging in meaningful dialogue with them) and justifying backlog decisions (instead of reporting on outcomes from those choices).

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171