Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 333

Data Visualization Analytic Tools Research Software Product Research 333

Product Talk

DECEMBER 15, 2021

Meet the Product People. He’s exploring new products to unleash creative performance and thriving teams through the evolving future of work and web3. In his previous role, he conducted customer interviews , but the process wasn’t structured in a way that made it easy to share those insights with the rest of the team. Tweet This.

Product Research 260

Product Research Customer Experience Research Software Reporting Tools 260

BrainMates

NOVEMBER 1, 2021

On average, about 40% of the products launched by organisations are failing to meet their intended objectives. Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. Failure Point #3 – No clear differentiation in the market. To that, I say unequivocally NO !

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Setting up developer guidelines will help current and future collaborations and integrations.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Support teams want it.

Reporting Tools 223

Reporting Tools Technical Review Data Visualization Research Software 223

Roman Pichler

AUGUST 15, 2023

What are the benefits the product should generate for the company developing and providing it? For example, the target group might be too big and diverse; there might be too many needs stated and they are too unspecific; the business goals might be unclear; or the standout features might be weak. What is its value proposition?

Product Strategy 265

Product Strategy Strategy Research Software Customer Experience 265

The Product Coalition

FEBRUARY 26, 2022

Very sadly, most product managers I meet today no longer talk directly to customers regularly. I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. too many meetings. most invariably say zero. Not enough time?—?too

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

ProductPlan

AUGUST 4, 2020

In my opinion, the definition of an MVP is often misunderstood, and I’ve seen entrepreneurs and product teams misinterpret it with unfortunate results. First, a shout out to Frank Robinson , a fellow product development pro in Santa Barbara who coined the term “MVP” about 20 years ago. And what it’s not. The Minimum Sellable Product.

Weak Development Team 126

Weak Development Team Product Research User Testing Differentiation 126

ProductPlan

OCTOBER 3, 2019

But for every success story, there’s a graveyard of failed products laid low by bad product strategies. A bad strategy is hard to overcome. What Does a Bad Product Strategy Look Like? What Does a Bad Product Strategy Look Like? If there was a simple test for bad product strategy most companies would happily use it.

Weak Development Team 76

Weak Development Team Product Strategy User Testing Strategy 76

The Product Bistro

DECEMBER 28, 2018

Truth is, that these are usually the teasers that are used to get people into the dealership, and give their sales team the opportunity to up-sell. One does not need an MBA to realize that this is a poor strategic decision. A short cab, 3.3L Base price is about $28k – if you can find them. Swinging back to smartphones.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

Mind the Product

JULY 25, 2018

One prevalent theme that came up in all the interviews was how, when trying to find a solution to a challenging problem, you should try to leverage all the diverse skills available in the team. Encourage the team to think of at least four solutions to the problem being presented, if not more. engineering, commercial, design etc.)

Weak Development Team 142

Weak Development Team Analytic Tools Research Software Construction 142

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. TL;DR Developing a solid product positioning strategy involves several key steps. Here are the steps to develop your positioning effectively: Conduct thorough market research.

Research Software 102

Research Software Positioning Data Visualization Definition 102

Userpilot

MARCH 24, 2021

It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. It helps you find product-market fit and gives your team direction. The product’s key differentiators or unique selling proposition. If you want to learn more, keep reading.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Why do you need feature ideation in your product development process?

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Userpilot

APRIL 22, 2024

Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. This type of analysis helps identify which features contribute positively to your product’s value and which might be redundant or underperforming.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 250

Feedback Software Reporting Tools Product Research Data Visualization 250

Product Innovation Educators

FEBRUARY 28, 2022

We summarize this as: A Character h as a Problem a nd meets a Guide w ho gives them a Plan a nd calls them to Action t hat helps them avoid Failure and ends in Success. [17:48] If I’m a team manager, my team is the hero. Problem: The market is saturated, and it’s really hard to differentiate.

Framework 236

Framework Marketing Transportation Product Manager 236

Userpilot

AUGUST 30, 2024

Conducting a competitor analysis helps you understand the market landscape, identify your differentiations, and gain deeper insights into your target audience’s preferences and pain points. This will help you understand what attracts customers to your competitors and how you can differentiate your marketing approach.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. In today’s episode, we sat down with Sanj to talk about scaling sales teams, what makes a great salesperson, and strategies to deliver the best outcomes for your customers.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. John Cutler first used the term to describe such companies because their software development processes resemble factory assembly lines. What is a feature factory?

Onboarding KPIs 98

Onboarding KPIs Product Research Feedback Software User Testing 98

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

OCTOBER 11, 2022

How should product managers develop effective product vision statements? Product vision is the long-term objective for the product and serves as the North Star for the product team. A solid product vision increases the productivity and efficiency of the product team because they understand the goal better. Book the demo !

Vision 111

Vision Analytic Tools Data Visualization Reporting Tools 111

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

The Product Coalition

OCTOBER 2, 2024

Stefan Röse breaks down how Quantilope is pushing forward customer development and the consumer research field. They work with major companies like Procter & Gamble and Nestlé, who want to anticipate consumer trends to shape their product development. But we also have a research consulting team. While flying from the U.K.

User Testing 148

User Testing Data Visualization Customer Feedback Research Software 148

Intercom, Inc.

FEBRUARY 8, 2018

I was also a Creative Director for the digital design team at O’Reilly Media and then I moved full-time to teaching as a professor at NYU, now in Shanghai. Emmet: On the face of it, there’s a lot of great team or business advantages. I also do writing and teaching as a part of my practice.

Feedback Software 192

Feedback Software Customer Experience User Experience User Testing 192

The Product Coalition

MAY 10, 2021

The executive continues, “Also, we must do First Opportunity in a way that ensures we can also meet Long, List, Of, Features, And, Cool, Ideas.” This line of thinking is where success at achieving the First Opportunity and the BigVision begins to get derailed before you and your team have even started working. We’ll come back to these.

Development Team Review 123

Development Team Review Software Review Product Research Research Software 123

The Product Coalition

FEBRUARY 22, 2021

But the result is often the overproduction of documents and meetings that border on “planning the plan”, not to move the needle forward, but to assuage higher-ups of their doubts. Poor articulation gets misinterpreted as incompetence. This is the wrong way to cope with uncertainty. This is the exact opposite of what ought to happen.

Agile 134

Agile Weak Development Team Feedback Software Banking 134

Userpilot

APRIL 21, 2023

The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

OCTOBER 25, 2022

Product differentiation and positioning are important aspects of strategic product management because they allow you to build a product that meets the needs of the right customers in the right market and stand out from the crowd. They tell the product management team what they need to achieve. Source: Pragmatic Institute.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

The Product Coalition

OCTOBER 11, 2023

Differentiating from Centralized Social Media Decentralized platforms have a unique superpower — censorship resistance. Developing a decentralized social media platform involves harnessing blockchain technology to create secure and transparent networks where users control their data. Think of them as your trustworthy stewards.

Weak Development Team 148

Weak Development Team Customer Experience User Testing Data Visualization 148

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 104

Feedback Software Product Research Research Software Weak Development Team 104

DISQO

JUNE 30, 2017

Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. The challenge for product leaders is that ideas from the C-Suite often lack customer validation and therefore put teams at risk of investing resources in ideas that won’t be successful.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more. You may want to learn who your top competitors are, their value proposition , and their weaknesses.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Intercom, Inc.

APRIL 3, 2025

In the high-stakes world of gaming, support teams face a unique set of challenges. The results are game-changing not just for your support team, but for player experience, retention, and ultimately, revenue. The real cost: Slowed-down business growth, player churn due to poor experiences, damaged brand reputation.

Reporting Tools 104

Reporting Tools Feedback Software Data Visualization Weak Development Team 104