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Document. Refine. Repeat! Mastering the Product Process.

280 Group

In the waterfall approach, there are no explicit review processes for catching and reducing mistakes, but continuous reviews occur within each phase and must pass a “gate” prior to proceeding to the next phase. When it comes to setting up an expensive new manufacturing line, be sure you’ve done your due diligence before committing.

Document 291
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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers.


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477: Three-step VOC system – with Andrea Ruttenberg, PhD

Product Innovation Educators

You can find consumer reviews everywhere—Amazon, Walmart, etc. Click here to download the Action Guide. Think about different types of customers. Next take stock of what you know and where there are gaps in your knowledge. Then see what you can learn about your customers online.

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Improve Your App Ratings By Using Google Play In-App Review API

The Product Coalition

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

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Innovation Systems: Advancing Practices to Create New Value

Download this Special Report by MIT Sloan Management Review to learn about: The concept of radicalness and how its intertwined with innovations Innovative governance ideas that have the potential to influence organizational changes Simple decisions that can set teams on a path toward either incremental or breakthrough innovations

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Creating a Value Based Resume – Stop TELLING and Start SELLING

Product Management University

Before you download the template (link at the bottom of the page), read this post to make sure you utilize the format to its fullest. Because this headline is so different than the typical headline, “Experienced Product Marketing Leader,” the resume reviewer is more likely to pause and read your resume because it engages them.

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Trailblazing Women in Product Management: Laura Bednasz, Vice President, Product Management at Xylem

280 Group

I like systems thinking , the ability to solve technical problems for customers, and leading teams. I liked working with the customer and solving challenging, complex technical problems… like building electronic countermeasures and radar warning receiver systems for military aircraft. DOWNLOAD NOW. Fate also played a role!