The Product Coalition

DECEMBER 11, 2023

To survive and succeed, your product leadership must be sharper than ever. Make sure you can connect the dots very very clearly between what you are doing and your desired outcome (which especially in times like this should lead all the way to a business result , not “a good feature” or “happy customer”). It always helps.

Leadership 78

Leadership User Testing Customer Experience Customer Feedback 78

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. heard my explanation and immediately said — ‘oh, you are doing product strategy’.

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Product Strategy Research Software Strategy User Testing 113

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. I talk about it a lot when I speak about product strategy and in the CPO Bootcamp. I really wanted to coach and mentor and help people think, not take hands-on projects upon myself.

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Naming User Testing Feedback Software Weak Development Team 134

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Here are over 65 Customer Success resources to catch up on and get you ready for the New Year.

Customer Experience 111

Customer Experience Feedback Software Customer Feedback User Testing 111

Alchemer Mobile

NOVEMBER 23, 2021

What strategies do you use to prioritize your product roadmap? What have been your favorite ways to connect and get feedback from your customers? Her passion is derived from igniting vision, commitment, innovation, and trust in leadership, development, and marketing teams. ?WATCH What tools or methodologies do you use?

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Technical Review Feedback Software Product Management Product Manager 245

The Product Coalition

AUGUST 14, 2022

Bad Feedback Doesn’t Always Mean Your Product Is Bad Bad product feedback is a bummer. Products are always meant to serve someone, and if it wasn’t built for the person who gave you the feedback, there is no reason to feel bad about it. Here is a quick guide to strategic thinking about product feedback.

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User Testing Feedback Software Product Research Customer Feedback 131

The Product Coalition

DECEMBER 7, 2020

Leadership without authority is product management 101. Last week’s learning session in the CPO Bootcamp was dedicated to product strategy. One of the things I said there is that strategy starts with the goals. One of the things I said there is that strategy starts with the goals. I’ll start with the former.

Leadership 89

Leadership Strategy Product Strategy User Testing 89

The Product Coalition

SEPTEMBER 19, 2021

The fact that your potential customers have a problem, doesn’t mean that they are willing to do what it takes to solve it. Each one ran a series of tests over a few hours, and told me I’m a good fit for the surgery. Here are the most common pitfalls when it comes to understanding your potential customers.

User Testing 144

User Testing Customer Experience Product Research Startups 144

The Product Coalition

DECEMBER 11, 2023

Photo by Tamil Vanan on Pexels You might have heard that I’m writing a book on product leadership. They named it after the feedback I constantly gave them on their presentations. The roadmap brings the strategy to life, and therefore the roadmap story should start by clarifying the strategy.

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Roadmap User Testing Workshop Presentation 78

The Product Coalition

SEPTEMBER 6, 2021

Customer experience isn’t just for products. As an employee, you provide customer experience to your manager, your colleagues, and your own employees. There are many things to take from it, but I mainly took the fact that you need to think about the customers from their point of view. Is it a great one?

Customer Experience 162

Customer Experience User Testing Customer Feedback Data Visualization 162

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic. At work, things are much more complex. But is it enough?

User Testing 107

User Testing Workshop B2B Leadership 107

The Product Coalition

DECEMBER 11, 2023

But is it really what your customers want? Here’s how to look at it in order to make the right decision for your customers. Layer 1: Your Customers We always try to make things simple for our customers, while preserving the value. That’s the magic of a great user experience. But which one is more important?

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

Modus Create

JUNE 23, 2021

There are two ways to talk about transformational leadership. . We can dive deep into the academic theory created by Bruce Avolio and Bernard Bass in 1991 and understand how it fits into the broader Full Range Leadership Model. . But first, let’s define transformational leadership. . What is Transformational Leadership?

Leadership 95

Leadership Technical Review Data Visualization Vision 95

The Product Coalition

DECEMBER 11, 2023

In part two of this summary, I am moving to talk about strategy and leadership insights. But every now and then, for example, when I share the insights with my customers (many of them wanted to use our time together to simply hear how it was), I remember what a great privilege it was to attend this workshop, and I feel truly grateful.

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Workshop Customer Feedback Leadership User Testing 78

The Product Coalition

JULY 30, 2023

A need is more than a general desire, and you should trust your customers’ actions more than their words. Hint: it was about the importance of delivering value to your customers as means for business success , I’m sure you understand why it resonated with me ?. Here is what to look for. That’s a long time to wait as a business owner.

User Testing 112

User Testing Customer Experience Webinar Consulting 112

The Product Coalition

MAY 1, 2022

I realized that this is something that I do whenever I’m helping my consulting customers or the CPO Bootcamp participants to make strategic decisions. about the market, the customers, the product, the business, the plans ahead? One of the ways to test your numbers is to ask yourself what would happen if you don’t meet them.

User Testing 162

User Testing Customer Experience Product Research Definition 162

The Product Coalition

JUNE 13, 2021

Product strategy is one of the most important tasks of the product leader, and definitely one of the hardest things to do. This should be your first step into product strategy. Looking at long-term goals is definitely one of the things that make any strategy hard to build, but for product strategy that is not the hardest part.

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Vision Product Strategy Strategy User Friction 104

The Product Coalition

AUGUST 13, 2023

But to truly solve customers’ problems, founders and product leaders must think beyond what they already know about the product. How to solve a certain customer problem? I like it because it forces you to think entirely about what the customer/user would like to have in this case and imagine everything is possible.

Customer Experience 120

Customer Experience User Testing Generative AI Books 120

The Product Coalition

DECEMBER 25, 2022

Your customers’ ecosystem has more impact on your ability to succeed than you might think. As a product leadership academy, we have many presentations. Since I’m a business customer of Google, I decided to open a support ticket. Your customers’ ecosystem impacts your product’s success more than you think. Here is why.

User Testing 116

User Testing Customer Experience Presentation Engineering 116

The Product Coalition

MARCH 12, 2023

You are looking for a partner to join your team and take a significant leadership role. We help them with their product strategy as well as building a strong product organization. Many companies simply don’t test for the right things and focus mostly on hands-on product skills — because that’s what they know.

User Testing 113

User Testing Product Research Consulting Leadership 113

The Product Coalition

FEBRUARY 11, 2024

We were monitoring our customers’ databases, and the architecture caused a severe performance impact on the databases themselves. While none of our customers wanted to use this feature, many of them wanted to have the option. Theoretically, they were right — the feature was written poorly. Its entire architecture was bad.

Framework 109

Framework User Testing Customer Experience Definition 109

The Product Coalition

DECEMBER 19, 2021

Eventually, he managed the entire product from the execution standpoint, while I focused on the strategy and long-term planning. Little did I know that creating a solid product strategy takes such a major chunk of the product leader’s time. It turned out that hiring him long before I thought I would need him was a great thing.

Product Management 170

Product Management Product Manager User Testing Weak Development Team 170

The Product Coalition

OCTOBER 30, 2022

Her research and planning are so thorough, that she knows exactly which roads have sunsets you don’t want to miss and which activities happen only on the second Sunday of each third month, which happens to be precisely when she is there. a on Unsplash My mother is the best trip planner I know. The same happens with your roadmap.

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Roadmap Travel User Testing Leadership 120

The Product Coalition

JANUARY 28, 2024

Your product sells not for its features, but for the value it brings to your customers. True product value lies in understanding and meeting the deeper, often unspoken needs of customers, beyond just functionality. Here’s a three-step approach to ensure products connect with users on a more meaningful level.

Framework 109

Framework Feedback Software User Testing Customer Experience 109

The Product Coalition

OCTOBER 26, 2020

When it comes to the actual work products that product managers deliver: wireframes and user stories. Product Definition Itself Is Not Strategy So why do the CEOs say it is an important, strategic role? considering all relevant points of view including the customers, the market, and the company itself.

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User Testing CTO Definition Product Research 128

Gainsight

APRIL 4, 2023

Salesforce’s Courtney Guerci, Sr Program Manager – Technical Support Strategy & Operations, recently joined Gainsight’s Tim Van Lew for a “Titans Of Scale” webinar. This required users to swivel between systems and led to complaints about inconsistent information between systems. Then another team would kick off.

Research Software 52

Research Software Customer Experience User Testing Leadership 52

ProductPlan

JUNE 5, 2020

Key takeaways include product strategy , user research, and the UX/UI design process. The Product Executive Certificate is geared toward senior-level professionals with experience in a product leadership role. It explores product leadership fundamentals and managing growth, among other takeaways.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Product Management University

JUNE 5, 2023

Furthermore, the inward-facing product vision statements make for a terrible north star because the customer value component is nowhere to be found. What’s the ultimate business outcome target customers want from your product? “ Let’s give it the acid test. It passes the test on all fronts.

Vision 130

Vision Product Research User Testing Customer Experience 130

The Product Coalition

APRIL 18, 2021

But the truth is that even if you do need these big ideas in order to demonstrate leadership (and even that is not necessarily true ), the ideas themselves never show up in a void, out of nowhere. Product leadership deals with so many unknowns, that the absolute truth is not reachable in most cases.

Research Software 137

Research Software User Testing Leadership Weak Development Team 137

Centercode

DECEMBER 22, 2020

Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve. The ROI of Testing Pre-Release Products with Centercode. Increasing Efficiency.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

The Product Coalition

DECEMBER 11, 2023

With everything you have to do every day, it is so easy to neglect strategy. But much like code, your product strategy also requires maintenance. So they do all sorts of validations and deep analysis processes: market research, business plan, competitive analysis, and so on. Because your customers aren’t product leaders.

Startups 78

Startups User Testing Customer Experience Roadmap 78

The Product Coalition

FEBRUARY 18, 2023

Every now and then, early-stage founders approach me to hear about their product idea and give them feedback. For example, if your user stories are all in place and adhere to a certain structure, you might think you are done. Photo by Luis Villasmil on Unsplash As a proud member of the startup nation, startups are all around me.

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Data Visualization Customer Communications Feedback Software User Testing 138

The Product Coalition

FEBRUARY 27, 2022

Only among my consulting customers , two companies recently hired a new VP of Product. By the way, while the tips here address specific challenges that product leaders face, many of them would apply to any kind of leadership position, and even to non-leadership positions, so feel free to forward it to friends who are currently on the move.

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Weak Development Team Leadership Data Visualization Positioning 143

ProductPlan

JANUARY 7, 2022

Customers’ needs and expectations change as well. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Markets and technologies change.

Analytic Tools 83

Analytic Tools Research Software Data Visualization Product Research 83

The Product Coalition

NOVEMBER 15, 2020

When the CEO sets the strategy, what is your role as a product leader? How can you be strategic when the strategy is set by someone else? When we were working on building their strategic roadmap, he asked me a great question: “why do I need to start with the strategy, and specifically when presenting to management?

Leadership 90

Leadership Definition Roadmap Strategy 90

Userpilot

FEBRUARY 4, 2022

Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

The Product Coalition

FEBRUARY 1, 2021

Photo by Pedro Figueras from Pexels As the importance of product management for business success becomes clearer, many startups give one of the founders the product leadership role. This also fits nicely into your desire to give them enough leadership room. These can be things related to the product or the strategy?—?for

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CTO Coach Reporting Tools CTO Management 97