Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 93

Analytic Tools Research Software Feedback Software Customer Experience 93

The Product Coalition

SEPTEMBER 6, 2021

Customer experience isn’t just for products. As an employee, you provide customer experience to your manager, your colleagues, and your own employees. There are many things to take from it, but I mainly took the fact that you need to think about the customers from their point of view. Is it a great one?

Customer Experience 172

Customer Experience User Testing Customer Feedback Data Visualization 172

The Product Coalition

JUNE 27, 2021

Creating a solid product strategy is an ongoing process, not a one-time effort. Once you created a first draft that you are happy with, it’s time to bring it to the market and iterate according to the feedback you get. But how can you test a strategy? It’s actually simpler than you think.

User Testing 91

User Testing Product Research Strategy Product Strategy 91

The Product Coalition

DECEMBER 4, 2023

The Critical Role of Product Strategy When Resources Are Limited (Part 2 — Rounds A, B, and Later) When you start selling your product, you feel great, but that doesn’t last for too long. A product strategy is often the missing link that would convert your efforts into actual revenue. An economic downturn, a war — you name it.

Product Strategy 131

Product Strategy Strategy User Testing Weak Development Team 131

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. I talk about it a lot when I speak about product strategy and in the CPO Bootcamp. I really wanted to coach and mentor and help people think, not take hands-on projects upon myself.

Naming 145

Naming User Testing Weak Development Team Feedback Software 145

The Product Coalition

AUGUST 14, 2022

Bad Feedback Doesn’t Always Mean Your Product Is Bad Bad product feedback is a bummer. Products are always meant to serve someone, and if it wasn’t built for the person who gave you the feedback, there is no reason to feel bad about it. Here is a quick guide to strategic thinking about product feedback.

User Testing 149

User Testing Feedback Software Product Research Customer Feedback 149

The Product Coalition

MAY 1, 2022

I realized that this is something that I do whenever I’m helping my consulting customers or the CPO Bootcamp participants to make strategic decisions. about the market, the customers, the product, the business, the plans ahead? One of the ways to test your numbers is to ask yourself what would happen if you don’t meet them.

User Testing 180

User Testing Customer Experience Product Research Definition 180

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. heard my explanation and immediately said — ‘oh, you are doing product strategy’.

Product Strategy 131

Product Strategy Research Software Strategy User Testing 131

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Here are over 65 Customer Success resources to catch up on and get you ready for the New Year.

Customer Experience 111

Customer Experience Feedback Software Customer Feedback User Testing 111

The Product Coalition

DECEMBER 19, 2021

Eventually, he managed the entire product from the execution standpoint, while I focused on the strategy and long-term planning. Little did I know that creating a solid product strategy takes such a major chunk of the product leader’s time. It turned out that hiring him long before I thought I would need him was a great thing.

Product Management 187

Product Management Product Manager User Testing Weak Development Team 187

The Product Coalition

MAY 6, 2023

Your customers seem to want new features all the time. Today I want to talk about a specific type of saying ‘no’, one that not many product managers even realize is an option: saying ‘no’ to customer requests. To do that, though, to actually give each customer request proper thinking, you must change your mindset.

User Testing 145

User Testing Customer Feedback Customer Experience Research Software 145

The Product Coalition

OCTOBER 26, 2021

Photo by Steven Lelham on Unsplash “I am in a new product lead role and I am stopping a launch because there is no strategy. The team resents me and senior leadership supports me. What can I say, product leadership is a tough role to play. I am burning out.” No wonder people are creating enemies along the way and burning out.

Leadership 177

Leadership Messaging Customer Experience Travel 177

The Product Coalition

APRIL 18, 2021

But the truth is that even if you do need these big ideas in order to demonstrate leadership (and even that is not necessarily true ), the ideas themselves never show up in a void, out of nowhere. Product leadership deals with so many unknowns, that the absolute truth is not reachable in most cases.

Research Software 153

Research Software User Testing Leadership Weak Development Team 153

ProductPlan

JUNE 5, 2020

Key takeaways include product strategy , user research, and the UX/UI design process. The Product Executive Certificate is geared toward senior-level professionals with experience in a product leadership role. It explores product leadership fundamentals and managing growth, among other takeaways.

Certifications 114

Certifications Customer Experience Artificial Inteligence Product Management 114

The Product Coalition

OCTOBER 26, 2020

When it comes to the actual work products that product managers deliver: wireframes and user stories. Product Definition Itself Is Not Strategy So why do the CEOs say it is an important, strategic role? considering all relevant points of view including the customers, the market, and the company itself.

User Testing 135

User Testing Definition CTO Product Research 135

The Product Coalition

DECEMBER 7, 2020

Leadership without authority is product management 101. Last week’s learning session in the CPO Bootcamp was dedicated to product strategy. One of the things I said there is that strategy starts with the goals. One of the things I said there is that strategy starts with the goals. I’ll start with the former.

Leadership 90

Leadership Strategy Product Strategy User Testing 90

The Product Coalition

NOVEMBER 27, 2022

These are bugs in your product strategy, and if not fixed, it will be very difficult for your product to succeed. Ones that mean that something is fundamentally problematic in your strategy, which means no matter how much you continue to solve for better functionality, success is unlikely to come.

Customer Experience 156

Customer Experience User Testing Feedback Software Product Research 156

The Product Coalition

JANUARY 21, 2024

Product leadership is such a hard role, one of the hardest. Another reason that product management is such a challenging role, especially as you grow into product leadership, is that the only way for us to deliver results is through the actions of other people. Summaries are a very powerful leadership tool.

Analytic Tools 141

Analytic Tools Data Visualization Research Software User Testing 141

Centercode

DECEMBER 26, 2019

As we discover the myriad ways organizations are building and optimizing their Customer Validation (CV) programs, our team here at Centercode is devoted to developing content that’s inspiring and useful across departments, roles, and industries. Below is a roundup of our favorite pieces of Customer Validation content from 2019.

User Testing 64

User Testing Customer Feedback Customer Experience Product Research 64

The Product Coalition

DECEMBER 5, 2021

Product leadership is about finding the right business opportunities to accomplish with the right product. I see my consulting customers having to make the exact same decisions. The people they talked to wanted to test their product, they loved what they saw, and were intrigued to hear and get more. You should.

Vision 165

Vision User Testing Startups Consulting 165

The Product Coalition

APRIL 1, 2023

A brilliant guy, with many years of tech leadership experience, but none in product management. The Unique Challenges of Managing Product Managers It starts with my guiding principle that every product manager needs to think about strategy. But how can you fully own something when your manager is also in charge of the strategy?

Product Management 151

Product Management Product Manager Management Management 151

The Product Coalition

DECEMBER 11, 2023

The journey to product-market fit might seem random, but it actually has a well defined high-level structure. Here is part two of the guide that will help you find your way to product-market fit. This is an important principle in the product-market fit journey. More specifically, the customer profiles that work best.

User Testing 78

User Testing Product Marketing Marketing Customer Experience 78

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic. At work, things are much more complex. But is it enough?

User Testing 125

User Testing Workshop B2B Leadership 125

The Product Coalition

DECEMBER 25, 2022

Your customers’ ecosystem has more impact on your ability to succeed than you might think. As a product leadership academy, we have many presentations. Since I’m a business customer of Google, I decided to open a support ticket. Your customers’ ecosystem impacts your product’s success more than you think. Here is why.

User Testing 135

User Testing Customer Experience Presentation Engineering 135

The Product Coalition

FEBRUARY 27, 2022

Only among my consulting customers , two companies recently hired a new VP of Product. By the way, while the tips here address specific challenges that product leaders face, many of them would apply to any kind of leadership position, and even to non-leadership positions, so feel free to forward it to friends who are currently on the move.

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Weak Development Team Leadership Data Visualization Positioning 160

The Product Coalition

DECEMBER 11, 2023

To survive and succeed, your product leadership must be sharper than ever. Make sure you can connect the dots very very clearly between what you are doing and your desired outcome (which especially in times like this should lead all the way to a business result , not “a good feature” or “happy customer”). It always helps.

Leadership 78

Leadership User Testing Customer Experience Product Research 78

The Product Coalition

JUNE 13, 2021

Product strategy is one of the most important tasks of the product leader, and definitely one of the hardest things to do. This should be your first step into product strategy. Looking at long-term goals is definitely one of the things that make any strategy hard to build, but for product strategy that is not the hardest part.

Vision 105

Vision Product Strategy Strategy User Friction 105

The Product Coalition

OCTOBER 30, 2022

Her research and planning are so thorough, that she knows exactly which roads have sunsets you don’t want to miss and which activities happen only on the second Sunday of each third month, which happens to be precisely when she is there. a on Unsplash My mother is the best trip planner I know. The same happens with your roadmap.

Roadmap 138

Roadmap Travel User Testing Leadership 138

The Product Coalition

JULY 30, 2023

A need is more than a general desire, and you should trust your customers’ actions more than their words. Hint: it was about the importance of delivering value to your customers as means for business success , I’m sure you understand why it resonated with me ?. Here is what to look for. That’s a long time to wait as a business owner.

User Testing 131

User Testing Customer Experience Webinar Consulting 131

The Product Coalition

NOVEMBER 10, 2024

There’s no way to succeed without talking to customers. Photo by Martin Damboldt Whenever I tell product people that they must talk to customers, someone brings up the famous Henry Ford quote about faster horses: “ If I had asked people what they wanted, they would have said faster horses.”

User Testing 83

User Testing Research Software Customer Feedback Feedback Software 83

The Product Coalition

AUGUST 13, 2023

But to truly solve customers’ problems, founders and product leaders must think beyond what they already know about the product. How to solve a certain customer problem? I like it because it forces you to think entirely about what the customer/user would like to have in this case and imagine everything is possible.

Customer Experience 138

Customer Experience User Testing Generative AI Books 138

The Product Coalition

MARCH 12, 2023

You are looking for a partner to join your team and take a significant leadership role. We help them with their product strategy as well as building a strong product organization. Many companies simply don’t test for the right things and focus mostly on hands-on product skills — because that’s what they know.

User Testing 131

User Testing Product Research Consulting Leadership 131

The Product Coalition

DECEMBER 17, 2023

Since we played in the e-commerce search space, the list included almost exclusively e-commerce search engines, and one was a generic search engine that seemed to be a good fit for e-commerce apps. With any of our customers. This type of competition drove us to one tier below, where we found a better fit. Not a single one.

Technical Review 142

Technical Review Weak Development Team User Testing Systems Review 142

The Product Coalition

MARCH 27, 2022

Creating a Solid Product Strategy One of the CEOs that I work with as part of my consulting services recently reflected with me on the process we went through for creating their new product strategy. It was a lengthy process, with quite a few trials and errors, until we found the right strategy. Here are 3 such examples.

Customer Experience 157

Customer Experience Product Research User Testing Data Visualization 157

The Product Coalition

JULY 2, 2022

Or perhaps that’s my own perspective because of the customers I’m working with. primarily focused on product teams, helping them be great at the discovery work that is at the heart of what they do Leadership coaching?—?focused It does not imply bottom-up leadership. Leadership still has to lead the way. Stay tuned.

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Workshop Customer Feedback Technical Review Product Research 139

The Product Coalition

FEBRUARY 18, 2023

Every now and then, early-stage founders approach me to hear about their product idea and give them feedback. For example, if your user stories are all in place and adhere to a certain structure, you might think you are done. Photo by Luis Villasmil on Unsplash As a proud member of the startup nation, startups are all around me.

Data Visualization 154

Data Visualization Customer Communications Feedback Software User Testing 154

Modus Create

JUNE 23, 2021

There are two ways to talk about transformational leadership. . We can dive deep into the academic theory created by Bruce Avolio and Bernard Bass in 1991 and understand how it fits into the broader Full Range Leadership Model. . But first, let’s define transformational leadership. . What is Transformational Leadership?

Leadership 73

Leadership Technical Review Data Visualization Vision 73