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How to Wow a Customer and Win Their Loyalty [With Examples]

Userpilot

How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction. Optimize the onboarding experience with relevant messaging and interactive elements that pop up at the right moment. Whenever you surprise customers, be on the lookout for upsell opportunities.

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

You can also implement A/B testing to see what resonates better with your audience. Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Begin by promoting your paid ads on social media platforms and search engines.

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3 Ways to Use Conversion Analysis on Your Website

Amplitude

Here are three common ways to test and optimize your shopping cart: 1. Test shipping cost variations. Blue Apron was investigating cart abandonment for their meal delivery service and used Amplitude Engage and Optimizely to test personalized messages to users who didn’t complete their purchase. Test different messages.

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3 Ways to Use Conversion Analysis on Your Website

Amplitude

Here are three common ways to test and optimize your shopping cart: 1. Test shipping cost variations. Blue Apron was investigating cart abandonment for their meal delivery service and used Amplitude Engage and Optimizely to test personalized messages to users who didn’t complete their purchase. Test different messages.

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What is participant recruiting and why is it such a challenge?

Userzoom

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. It’s because of this that we’ve created a brand new ebook called, quite simply, Participant Recruiting 101.

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Product Storytelling 101: 6 Tips To Create a Compelling Product Story for SaaS

Userpilot

Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. Define your buyer persona and core message. Understanding who this audience is will define your storytelling process and shape both the content and tone of your messaging. Slack NPS survey.

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Make New Product Features Stick

The Product Guy

You might be testing a new feature with a subset of your users, as Facebook frequently does in their experiments. But they shouldn’t receive the same message about your new feature. Which message is more effective? Or “We saw that you look at a lot of [Metro stations] when you use [Our App Name Here].