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How to Wow a Customer and Win Their Loyalty [With Examples]

Userpilot

Optimize the onboarding experience with relevant messaging and interactive elements that pop up at the right moment. These include key details like the user’s name, in-app behavior, preferred communication channel, level of product/industry knowledge, and job-to-be-done.

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User Onboarding Academy: Best Resources To Learn How to Onboard New Users Effectively

Userpilot

Personalize the message on the welcome screen. Personalize your greeting by using the first name of the customer in your welcome message. User onboarding ebook by Intercom. Intercom Onboarding Ebook. Venue: Ebook. Avoid requesting too much information upon signup. and communicate the next steps.

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Strategic Roadmap Template

The Product Coalition

As you can understand from the name, most workshops are about novels and focus on how to build the plot and the characters that drive it. They named it after the feedback I constantly gave them on their presentations. Note that this is a metaphor for your strategy, not your UX. But I looked at it and said “OK, so?”.

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Make New Product Features Stick

The Product Guy

A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. But they shouldn’t receive the same message about your new feature. Which message is more effective? Or “We saw that you look at a lot of [Metro stations] when you use [Our App Name Here].

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Design Handoff Guide: Design To Development Without Headaches

UX Studio

We at UX studio have a long history of working with developers during our projects, and fortunately, we get better and better at it every time. We recently wrote an ebook, “Product Managers’ Guide to UX Design”. Naming conventions. In need of UX design or development services? Click here to download!

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Product Storytelling 101: 6 Tips To Create a Compelling Product Story for SaaS

Userpilot

Select a story medium that’s more relevant to your audience and close out your message with an appropriate call to action. Define your buyer persona and core message. Understanding who this audience is will define your storytelling process and shape both the content and tone of your messaging. Slack NPS survey.

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What is participant recruiting and why is it such a challenge?

Userzoom

In last year’s State of UX in the Enterprise survey , we asked researchers what phase is the most challenging part of their UX team’s process, and coming in at number one with 47% of the votes was *drumroll* recruiting participants. Five pro tips to remember when recruiting participants. this doubly applies.