Centercode

AUGUST 27, 2019

If you’ve attended a QA or testing conference recently, it seems as though manual testing is a dying discipline. Due in part to the speed of development, test automation, and artificial intelligence, a greater proportion of test management is now influenced or even controlled by developers.

Artificial Inteligence 49

Artificial Inteligence Research Software User Testing Technical Review 49

UX Studio

OCTOBER 18, 2018

But if your user doesn’t get you, all is lost. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. They think in pixels and communicate with users in a visual language. The right words to help users go through the actual workflow well enough would not come.

UX 101

UX User Testing Systems Review Workshop 101

Under 10 Consulting

DECEMBER 28, 2019

Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks. Take time to review the latest thinking in your industry. You may have some familiarity with the product from your past research. Review them all.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

UX Studio: Product Management

NOVEMBER 1, 2019

We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. It is also usually highlighted in the menu which page the user is at. Most news pages get a passing grade in the three-question test.

User Testing 76

User Testing Feedback Software Research Software UX 76

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

Research Software 46

Research Software Feedback Software Information UX 46

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Studio

JANUARY 25, 2019

Studying good visual systems resembles learning a new language. Shapes consist of one or more lines but they stand out of their environment due to their defined boundaries. Keep in mind that different colors trigger not necessarily positive or negative, just different kinds of emotions. Always think in systems.

Systems Review 76

Systems Review UX Branding Customer Experience 76

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. Yeah, so when you look at a large aggregate number like, you know, total monthly active users, right, or you’re looking at like — .

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. A Product Owner is an innovator at heart and thus a value creator for customers and organizations if given a chance to work in an agile manner.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Team up with the user experience people and run, for example, user journey or user story mapping workshops.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

eG Innovations

AUGUST 4, 2022

This article will explain the differences between these strategies including the benefits of combining static and dynamic thresholds to reduce false positives and alert storms whilst implementing automatic anomaly detection. Having to set thresholds manually for every single metric is a very time-consuming, monotonous exercise.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. For research purposes, we talked to many experts, interviewed a large number of potential customers, and even built a community ! We learned a lot and shared our findings on our blog through stories and ebooks.

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s weird, we have all these terms now – customer-funded, indie hacker.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Pragmatic Marketing

MAY 23, 2017

While researching the food and beverage sector a few years back, we came across a young woman living in what she described as a “unique” apartment. Just because there is a better product or a better way of doing something, it doesn’t mean that customers will embrace the new solution. It had no kitchen. No burners.

User Testing 70

User Testing Research Software Reporting Tools User Friction 70

Under 10 Consulting

JANUARY 29, 2020

Product leaders and marketing managers learn a great deal about the competition as part of their daily interactions with customers and with sales people. Or put another way, it’s all the critical information you can fit on a single page. Re-positioning. The key to an effective battle card is re-positioning. Quick tips.

User Testing 69

User Testing Research Software Software Review Systems Review 69

The Product Coalition

MAY 25, 2018

Learn more about the numerous product backlog anti-patterns that can manifest themselves when you try to create value for your customers and your organization. Then you start building the product, [and] you deliver the product by shipping code to resilience system at will. So, too detailed user stories are always a bad sign.

Webinar 60

Webinar Agile Product Research Customer Experience 60

Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. Content creation : the act of creating the content from scratch, often involving a research process.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Userpilot

JUNE 25, 2021

There is so much involved in creating a great strategy, from target audiences to KPIs to customer journeys, but Userpilot is here to help. Product marketing strategy step #2: Define your positioning. Product marketing strategy step #4: Map the customer journey. Your product should be positioned – i.e

Research Software 85

Research Software Analytic Tools Feedback Software Onboarding KPIs 85

Userpilot

SEPTEMBER 20, 2022

A defined word-of-mouth marketing strategy helps you encourage and accelerate conversations within your customer base that grow your brand. Word-of-mouth marketing is a strategy that relies on customers sharing their experiences with products and services with their friends and family members. Let’s get started! Builds trust.

Feedback Software 97

Feedback Software Branding Customer Experience User Testing 97

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? We’ll also show you how you can calculate NPS for your business, teach you how to collect NPS feedback, and go over a few NPS best practices. Sounds good?

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64