Alchemer Mobile
FEBRUARY 20, 2020
Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. The risk of customer churn due to negative sentiment isn’t news to most companies, and many think they are capturing emotion and measuring sentiment across their digital experiences.
Userpilot
JANUARY 8, 2024
Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.
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UX Studio
JANUARY 7, 2019
At that time we didn’t really have an elaborate internal training system for the newcomers. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system. Then you have a weekly challenge review, meeting with your mentor and with some random designers who give feedback.
The Product Coalition
FEBRUARY 11, 2024
I knew it not because I looked at our behavioral tracking (we couldn’t have one, as our systems were installed on-prem and disconnected from the internet). I never had the opportunity to keep that promise, and the feature kept living: poorly written and unused, but providing a positive answer to RFIs and RFPs until I left 3 years later.
Gainsight
SEPTEMBER 22, 2023
Three ways: It creates a competitive advantage, positions you as a thought leader, and speeds up—and streamlines—the buying process. Sure, they position themselves differently, and the feature sets aren’t carbon copies. HubSpot shot to fame due largely to its laser focus on inbound marketing. Very little.
Centercode
MARCH 4, 2021
With over 7 million subscribers, Consumer Reports is one of the most widely recognized resources for product reviews. Using a combination of in-house product testing and member surveys, their scoring system looks at customer satisfaction, quality, usability, and reliability. See Industry Use Cases in Making Good Technology Great.
Under 10 Consulting
DECEMBER 28, 2019
Review the corporate pitch. Perhaps the fastest way to get up to speed on your company and its role in the industry is to review the product and corporate slide decks. Take time to review the latest thinking in your industry. Review them all. Review the product roadmap. Evaluate existing processes and systems.
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