UX Studio

SEPTEMBER 20, 2018

So they asked us, at UX studio to reduce customer churn rate and increase user loyalty. From the UX redesign process to churn rate. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers. We knew only that something didn’t work quite right with the onboarding UX.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

UX Studio

OCTOBER 18, 2018

Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. Still, when it came to testing in real life, our poor physiotherapy patient users just couldn’t interpret the sentences quickly. That makes us improve constantly at UX Studio. We at UX Studio often do that.

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UX User Testing Systems Review Workshop 102

Userzoom

DECEMBER 18, 2019

When it comes to usability testing, many are unaware that there are two types of evaluations that can be conducted during the product design and development lifecycle. These are formative and summative usability tests. So which tests do we use during the product design and development lifecycle? Download the library.

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User Testing Product Research Testing Research Software 83

UX Studio

JULY 11, 2018

Here’s our detailed UX guide. . These UX research methods can help you with this, and these tips can help you better react to user frustration during the whole process. Here at UX studio , we hold sessions with our clients about metrics. Finding the why’s: User interviews and usability testing to understand user behavior.

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UX User Testing Data Visualization Customer Experience 95

Userzoom

NOVEMBER 18, 2019

What are the top challenges that UX professionals will face in 2020 and what can we do to solve them? Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations.

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User Testing Product Research UX Data Visualization 91

UX Studio

AUGUST 8, 2018

Check out Dan’s article on gamification in UX. Timi wrote a great article about her favorite 3 UX workshops. After we had defined the task, we started building a prototype and testing it with wheelchair users and possible data collectors (those not involved with any disability issue). Six user tests.

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Research Software Analytic Tools UX Product Research 82

UX Studio

FEBRUARY 18, 2019

Working with the right UX consultant could be added to your list of healthy, relaxing habits. UX consulting can keep you, your team and your product healthy. In this post, you will find the most important traits to look for in a UX consultant. In this article we discuss: What a UX consultant does. Traits to look for.

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Consulting UX User Testing Research Software 90

Userzoom

DECEMBER 11, 2019

Therefore, I have asked six of UserZoom’s brightest minds (who also happened to be willing to stake their hard-earned reputations on these predictions) about how they think the CX and UX landscapes will shape up in 2020. Moreover, we will see CX and UX pros partnering more to obtain a better holistic picture of the overall experienc e.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Userzoom

DECEMBER 9, 2019

In this year’s State of UX in the Enterprise report , securing resources and budget was the top three challenge for UX teams in some of the biggest organisations across the globe. UX Researcher / Designer. UX Researcher , Sr. UX Researcher, Delta Dental of Washington. Benchmarking 101 [ebook].

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User Testing Research Software Data Visualization Reporting Tools 111

Userzoom

DECEMBER 18, 2019

Democratizing UX. UX Battles of the Week. State of UX: the current landscape and beyond! The number one challenge faced by UX teams in 2019 is figuring out how to make user research actually work within the product development lifecycle. Democratizing UX. Benchmarking user experience. Participant recruitment.

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UX Product Research User Testing Data Visualization 14

UX Studio

JUNE 27, 2018

In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. What an exciting challenge for the UX team! Here at UX studio, we usually we have design sprints each week. To finish, we held a new round of feedback session and iterations on the prototype and tested it again.

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User Testing Research Software Feedback Software UX 72

Userzoom

MAY 12, 2020

In our brand new ebook, How COVID-19 is changing the digital healthcare landscape , UserZoom’s team of digital healthcare solutions experts provide a detailed look into how healthcare organizations are using UX research to rapidly adapt—and continue to hit business goals—during this crisis-driven economy. Download ebook.

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Healthcare Research Software Analytic Tools User Testing 95

The Product Coalition

OCTOBER 26, 2020

Whenever I talk to startup CEOs, especially first-timers, the discussion on product goes immediately to UX and wireframes. While this is an important aspect of the product (although product and UX are different roles), it is far from reflecting the product leader’s full responsibility. It makes perfect sense. But Do You?

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User Testing Definition CTO Product Research 155

UX Studio

APRIL 24, 2018

People often expect that a UX company will have the answer. You may want to start looking for a UX company, but you are not quite sure whether that makes sense instead of hiring UX people. We wanted to know how our past clients feel about the decision they had made when they decided to work with UX studio. A UX team ?

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UX User Testing Customer Feedback Customer Experience 66

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . This is a false economy.

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User Testing Product Research Research Software Customer Feedback 100

Userzoom

JANUARY 29, 2020

Darrell Penta , Senior UX Researcher | HubSpot. Projects like these can put UX researchers in a very difficult position. Run usability tests with colleagues. One of my favorite parts of being a UX researcher is summarizing the findings of a study in a report or presentation. Here are their own detailed recommendations….

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User Testing Research Software Product Research Customer Experience 72

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. Don’t forget about usability tests either.

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User Testing Product Research Customer Feedback Customer Experience 104

Userzoom

DECEMBER 10, 2019

Our Senior UX Director Lee Duddell discusses the importance of democratizing UX , while highlighting the mistakes that people make when they begin sharing research empowerment around the organisation and how they can avoid them. Democratizing research means enabling people who are not researchers to run tactical design tests.

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UX User Testing Product Research Research Software 65

UX Studio

NOVEMBER 19, 2018

We found this a wonderful joke at UX Studio when we created our company’s first running t-shirts, even though we knew the vast majority won’t get it in most competitions. To make it easier to understand why we really love to run a design sprint so much at UX Studio, we created a list of its biggest benefits.

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Feedback Software User Testing Customer Experience Workshop 106

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. At UX Studio , we mostly work in pairs: a designer and a researcher. This vast project had a tight schedule, so we worked in a bigger UX team: four designers and four researchers. So why mention cultural differences in a UX case study? The scope & the team.

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Magazine Feedback Software Research Software User Testing 67

The Product Coalition

MARCH 12, 2023

One of the things I noticed right away was that entrepreneurs who needed product help often approached me with questions about their UX. It’s easy to fall into this trap since the UX is the tangible part of the product. That’s what the word ‘product’ meant to most of them.

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Product Research User Testing Consulting Leadership 145

UX Studio

JUNE 5, 2018

I first heard about graphic facilitation at a UX conference where the speakers made amazing drawings during their talks. Surely, this real-time drawing “show”, as I first labeled it, had nothing to do with my work as a UX designer. It can also benefit day-to-day workshops or meetings, as I saw years later at UX Studio.

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Workshop Customer Experience UX User Testing 109

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Pros: UXtweak allows you to do as many tests as you like.

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Research Software Analytic Tools Feedback Software Data Visualization 59

UX Studio: Product Management

JUNE 12, 2018

Want to read more about our UX design process here? Download our free ebook for the basics. We at UX studio care deeply around the world around us, and the people in it. We know a robust UX process and extremely conscious decision making based on complex and well researched information form every decision.

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Research Software User Testing Data Visualization Customer Experience 100

UX Studio

NOVEMBER 26, 2018

At UX studio , we strongly believe that research provides the answer! A UX researcher would try to find answers by conducting interviews with potential users. Relying on market research insights to inform UX design decisions works equally as bad as relying on user research insights to derive market size.

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User Testing Market Research Product Research Research Software 107

Userzoom

NOVEMBER 27, 2019

Whatever our target audience, we can’t usually test all the people who are in this population due to the feasibility of accessing all these people , and the amount of time and money it would take. Taking our UK student example, imagine we wanted to test two designs for a student bank account to see which design students preferred.

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User Testing Customer Experience Product Research Weak Development Team 83

Userpilot

AUGUST 17, 2024

Userpilot can help you with click funneling in the following ways: Create funnel assets using different UX patterns. Run A/B tests to optimize your click funnel and convert more leads. Run A/B tests to optimize click funnels : Not sure what drives the most conversions in your click funnel? Access the report.

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Research Software Feedback Software Analytic Tools Data Visualization 105

ProductPlan

JUNE 5, 2020

Key takeaways include product strategy , user research, and the UX/UI design process. Pragmatic Institute has a host of other resources, including a blog, educational articles, a magazine, ebooks, a podcast, and webinars that cater to marketers, product marketers, and product managers/professionals.

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Certifications Customer Experience Artificial Inteligence Product Management 114

UX Studio

MAY 15, 2018

We at UX studio have a long history of working with developers during our projects, and fortunately, we get better and better at it every time. We recently wrote an ebook, “Product Managers’ Guide to UX Design”. Best of all, you can also test it before you hand it over. In need of UX design or development services?

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Weak Development Team Technical Advisors Development UX 97

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. Once you start validating for AA compliance, testing becomes much easier with input from actual users with impairments.

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User Testing Research Software Product Research Customer Experience 92

Userzoom

MARCH 26, 2020

Whether your next research study is a moderated usability test or an unmoderated usability test , it’s important to clearly define what each task is and isn’t. Planning your usability study As a UX researcher, you’re going to run a lot of usability tests in your career.

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User Testing Product Research Research Software Customer Experience 94

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. UX Researcher | GrubHub.

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User Testing Product Research Customer Feedback Research Software 92

Userpilot

FEBRUARY 4, 2023

How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction. In another vein, you could request their email when sending the newly-released eBook so you’re able to reach them with your company newsletter.

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User Testing Customer Experience Customer Feedback Feedback Software 97

Userzoom

JANUARY 23, 2020

The ‘right’ questions are ones that do not influence or lead or coax a test participant. This is important because if your tests are loaded with bias , the insights won’t lead to a true user-focused product. Bradley Miller , UX Research Manager | Honeywell. As UX Researchers, we need to focus on understanding user behavior.

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User Testing Product Research Customer Feedback Customer Experience 97

UX Studio: Product Management

AUGUST 28, 2019

UX of self-driving cars? These are cool things, and many people will list them as the hot UX design trends of 2019, but I think there have to be more out there. As they mentioned in the Design Disruptors movie, it is not about how to design stuff (with the lean UX method it’s already solved), but what to design.

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UX User Testing Product Research User Friction 52

UX Studio

SEPTEMBER 13, 2018

At UX studio , we facilitate many workshops to enhance ideas. As the father of design sprint Jake Knapp puts it, “The design sprint is a five-day process for answering critical business questions through design, prototyping, and testing ideas with customers”. In UX studio, we work in pairs. Sounds compelling, doesn’t it?

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User Testing Feedback Software Workshop Customer Experience 90

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. It’s because of this that we’ve created a brand new ebook called, quite simply, Participant Recruiting 101.

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User Testing Product Research Customer Experience Data Visualization 82