Tue.Aug 23, 2022

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Why should product managers understand Microservices?

Mind the Product

This article discusses why product managers should understand Microservices, and how to make a transition to Microservices to achieve its intended benefits. [.] Read more » The post Why should product managers understand Microservices? appeared first on Mind the Product.

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Drive retention from customer support with 4 easy steps

Intercom, Inc.

Customer retention has never been more critical to business success than it is today. With increasing business costs and reduced headcount, companies are feeling the squeeze as they also grapple with rising consumer expectations. That’s why companies should look to support – and retain – the customers they have. Shifting focus to customer retention can actually be twice as powerful as customer acquisition.

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Rerun: Putting OKRs at the centre – Natalija Hellesoe on The Product Experience

Mind the Product

We all know what OKRs are. Most of us use them or have tried to at some point. But it’s a much smaller group of product people who have used OKRs well, and for their intended purpose. Natalija Hellesoe, co-author of OKRs at the Centre, joins us on the podcast to chat about how to do OKRs the right way. [.] Read more » The post Rerun: Putting OKRs at the centre – Natalija Hellesoe on The Product Experience appeared first on Mind the Product.

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Claim Higher Prices With This Neglected Type of Product Value

The Product Coalition

By a product leader turned Stanford MBA and entrepreneur Continue reading on Product Coalition ».

Startups 158
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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New Course: Finding Product/Market Fit

Sachin Rekhi

The hardest part of bringing a new product to market is always the elusive hunt for product/market fit. Marc Andreessen describes product/market fit as "being in a good market with a product that can satisfy that market". I've dedicated my entire career to five such hunts across the three startups I co-founded as well as the new products I built at LinkedIn and Microsoft.

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Difference Between Product Roadmaps for Physical vs. Digital Products

Gocious Blog

Product roadmaps are not a new idea, but how we develop, follow, and manage roadmaps is changing. Every company needs to have sleek, powerful software that allows agility, oversight, and transparency for product management to stay competitive.

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Customer Success vs Customer Support: What’s The Difference and How to Improve Both

Userpilot

In today’s B2B technology world, the terms “customer success” and “customer support” are often used interchangeably. In this battle of customer success vs customer support, there are stark differences but there is also a common thread that binds them together. The end goal of both these disciplines is all about delivering exceptional customer experiences and retaining customers.

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For the product people

Business of Software Conference

When it comes to creating a successful business, one of the most important aspects is always keeping your product top of mind. Often, you might overlook the importance of the product and its impact on your company. This can cause a series of serious implications on the success of you and the business. We’ve been thinking about product a lot lately, and you can join us on 12 October online for a day of product related talks, discussions, and workshop sessions aimed at giving your product

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What is Azure Advisor?

eG Innovations

About Azure Advisor. Azure Advisor analyzes your configurations and usage telemetry and offers personalized, actionable recommendations to help you optimize your Azure resources for reliability, security, operational excellence, performance, and cost. Azure Advisor is a free service and can be accessed via the GUI on the Azure portal where recommendations are collated and can be manually examined.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Incorporating Empathy into Product Management

ProductPlan

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. But it’s pretty hard to do anything without understanding how to incorporate empathy into product management. Empathy in product management spans wider than seeing which buttons customers click.

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The current 7 facts to learn about Japan after COVID

freshtrax

It is always interesting to examine how statistics change over time, especially while living through a global event like the COVID-19 pandemic that is changing the course of history before our very eyes. New norms, lifestyle changes, and other trends caused by the pandemic are naturally fascinating to witness firsthand, but they are also statistically intriguing.