Product Management University

DECEMBER 13, 2022

Product experience is a vital part of product design and development. Your product should be able to make customers measurably better at specific job tasks that are critical to their success, for sure, but does it do so easily and efficiently, and even more importantly, do those customers actually enjoy using it? Product experience takes into account how your product delivers ideal customer outcomes and the manner in which it eliminates obstacles.

Customer Experience 147

Customer Experience Onboarding KPIs User Testing Customer Feedback 147

Mind the Product

DECEMBER 13, 2022

New products get tested and brought to market every day across different scales and sectors. What are the most essential go-to-market keys to make a product launch successful? There was no one better to discuss this with than Lea Hickman, Partner at Silicon Valley Product Group who joins us on the podcast to discuss bringing products to market. [.] Read more » The post Bringing products to market – Lea Hickman on The Product Experience appeared first on Mind the Product.

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Marketing Product Research Product launches Testing 184

The Product Coalition

DECEMBER 13, 2022

Have you ever showed up to lead a workshop and found that all the whiteboard markers were dried out? Or nobody brought pens? Or there wasn’t any paper on hand for sketching exercises? With the return of more in-person work comes the return of more in-person workshops, and that means that we facilitators need to be prepared with the right toolkit for live gatherings.

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Workshop Presentation Information Leadership 148

Mind the Product

DECEMBER 13, 2022

Lately it feels like no matter where you look, there’s always someone talking about Product Ops. But few people are asking: Does it actually need to exist? Antonia Landi, Product Operations Leader dives deep into this emerging role. [.] Read more » The post Whose job is it anyway? The rise of Product Ops and why it deserves to be an independent function appeared first on Mind the Product.

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Development 172

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

The Product Coalition

DECEMBER 13, 2022

There’s a better way. Continue reading on Product Coalition ».

Technology 148

Technology Startups Agile Product Management 148

The Product Coalition

DECEMBER 13, 2022

Product leader Kristina Philip shares lessons and stories about building software to advance social philanthropy. Continue reading on Product Coalition ».

Technology 148

Technology Agile Development 148

Userpilot

DECEMBER 13, 2022

How can you use net promoter score surveys to improve every customer interaction and boost engagement ? In this article, we’ll cover: What the net promoter score is and how the net promoter system works? How to calculate net promoter score with a simple formula. How to build an NPS program to measure customer experience. Ways to improve the customer experience for promoters, passives, and detractors.

Customer Experience 98

Customer Experience User Testing Customer Feedback Feedback Software 98

The Product Coalition

DECEMBER 13, 2022

In a recent poll, many of my fellow facilitators shared that the most challenging part of designing a workshop lies in picking the right methods and activities to apply, then pacing against them. Hey, I get it! As guides, we want so badly to steer our teams in the right direction and toward the best possible outcomes. It’s our job to get them from A to B, ideally using the best-fit activities to help solve the problem at hand (and without running out of time).

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Workshop User Testing Weak Development Team Customer Experience 148

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS. An easy two-step process to build an analytics dashboard.

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Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

The Product Coalition

DECEMBER 13, 2022

As we approach the festive period, a reminder that Product Managers need to use periods of downtime to compute the bigger picture, using a… Continue reading on Product Coalition ».

Product Management 147

Product Management Product Manager Management Management 147

Modus Create

DECEMBER 13, 2022

Welcome to Conversations with Chief Innovators, where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the fifth episode, we bring you Mike Denning , Founder and CEO of SecureG. Watch the full episode below. Mike Denning has been steering organizations through tech revolutions since the dawn of the dot-com era. .

Customer Experience 98

Customer Experience Certifications Startups Dashboard 98

Userpilot

DECEMBER 13, 2022

Attrition is definitely an enemy of many organizations. If you’re interested in driving product growth , you need to learn to remove it from your customers’ life. Reducing friction points in your product and business will: Streamline the sales process. Help customers adopt your tool faster. Result in improved customer experience. Increase retention and potentially lead to customer loyalty.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Gocious Blog

DECEMBER 13, 2022

Product managers need a variety of skills to excel in their positions, including the ability to be organized, creative, punctual, collaborative, and effective communicators. Of all the skills that a Product Manager must exhibit during the product development process, effective communication is the most vital to success. From product ideation to completion, good communication is necessary.

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Product Management Product Manager Management Management 96

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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

Management

ProductBoard

DECEMBER 13, 2022

6 factors shared by highly effective product organizations Productboard recently commissioned Forrester Consulting to conduct a new study, The Business Impact Of Investing In Product Management, that provides a deep analysis of the relationship between investing in product management and the performance improvements that makes possible – a crucial equation in an increasingly uncertain environment.

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Consulting Product Management Product Manager Management 52

Usersnap

DECEMBER 13, 2022

Every product goes through stages. Like in the Odyssey, there’s a beginning, a middle, and in most cases, an end. However, for products, these stages are related to understanding the problem that you want to solve, how you can approach it, what can be improved and how to stay relevant. We call it the product development life cycle. Knowing where you are, and where you’re going is crucial to setting and achieving goals.

User Testing 52

User Testing Customer Feedback Product Research Customer Experience 52

Mixpanel

DECEMBER 13, 2022

‘Faster horses’? What to do instead of asking users what they want. I’ve talked to a lot of users, ranging from users of apps to professional services. And one thing I’ve learned when trying to understand their wants and needs is this: Asking users what they want from a product (and believing them at face value) is a fool’s errand. That’s not to say user interviews and other forms of market research are a waste of time.

User Testing 64

User Testing Data Visualization Analytic Tools Research Software 64

Split

DECEMBER 13, 2022

Tis the season for giving. In many companies, that means exchanging fruit baskets, sending holiday greetings, and sometimes passing along things your coworkers don’t really need. Wait just a minute, Product and Engineering Managers! Before you treat your team to gift cards from the Outback Steakhouse, here are a few things the gang could really use.

Feedback Software 40

Feedback Software Data Visualization Product Research Engineering 40

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As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

Product Strategy