Thu.Jul 28, 2022

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July’s top product management content

Mind the Product

Despite the memories of our previous #mtpcon are slowly fading and #mtpcon London being so close yet so far, this hasn’t limited the high-quality pieces of content that we saw in the month of July. Here were the most popular pieces of Insider content on Mind the Product for the month! [.] Read more » The post July’s top product management content appeared first on Mind the Product.

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Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Intercom, Inc.

Growth is arguably the most defining and sought-after trait of technology companies. Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. However, growth is seldom linear, as is all too clear in the current economic climate. It fluctuates, plateaus, goes up and down with each new round of funding, new competitor, new technological leap – or even a global pandemic or economic downturn.

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Objectives and Key Results (OKRs): Rewarding Effort over Outcomes

The Product Coalition

Ever since OKRs have been popularized we have seen a movement of measuring “outcomes over output.” That needs to be challenged. Continue reading on Product Coalition ».

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“A Working Request Process Should End in YES” (aka Incompatible Worldviews)

Mironov Consulting

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each group does something irreplaceable. Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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The Physics of Managing Research & Development (R&D)

The Product Coalition

In R&D management, physical mechanics would be the way we manage resources and the results. This piece was inspired by a friend of mine, a successful entrepreneur. We discussed various entrepreneur challenges, and he mentioned that the hardest thing he encounters daily as a co-founder and CTO is understanding the organization’s physical mechanics.

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Applied Lean Startup: How to Master Simplicity and Velocity in Business

The Product Coalition

As organizations mature and become more complex, aversion to risk increases, resulting in a slow decision process. Yet the world around is not standing still, and the speed of change continues to accelerate. Nimble young businesses, who live by the Lean Startup approach of building, measuring, and learning, move from nothing to a product customers love in what appears, from an established company perspective at least, virtually no time.

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The Critical Startup Skills You Might Be Overlooking — And How to Bring Them Into Focus

First Round Review

We’ve combed the extensive Review archives for tactical guidance from some of the sharpest folks we know on how to get better at specific startup skills you’re probably discounting. Leaders like Annie Duke, Liz Fosslien, Brie Wolfson and more share tactical ideas for putting more focus onto the critical development areas you might be overlooking.

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Customer Success Journey Map: How to Build One and Drive Success in SaaS

Userpilot

Creating a customer success journey map is necessary for: Creating a customer success strategy. Building customer success playbooks. Measuring success across the buyer journey. Offering the right in-app experiences to engage your customers. This article covers the entire process of creating a customer journey map. So if you’re yet to define one for your SaaS, read this post and get started as soon as possible.

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4 Keys to Leveling up your Product Leadership

ProductBoard

In our 2021 Product Excellence Report, we found that product leaders are 58% more likely than their teams to report that they have a clear product vision and strategy. How do you get the whole team to think like a product leader, always keeping the product vision and strategy in the back of their mind no matter what it is they’re working on? It takes unique leadership skills that can inspire your.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Top Challenges for Embedded Analytics and How to Overcome Them

Reveal

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. Analytics is widely seen as the solution to many problems across a variety of different industries including banking , manufacturing , education , retail , real estate , and more.

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Building product analytics vs. buying product analytics

Mixpanel

Companies need insights on how their customers use their digital products, but they face a dilemma between building a solution in-house and buying an external tool. Some companies have landed on the “build” side of the debate when it comes to product analytics as they’ve wanted tools that connect with existing systems and have precise customization.

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Leverage skip logic to improve the quality of your surveys

Usersnap

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. Using the power of skip logic, anyone can take surveys to the next level with powerful integrations, skip logic and conditional branching, and a simple interface that puts powerful tools in your hands and maximizes positive survey results for SaaS companies. .

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Podcast Episode 4: Data Decisions (w/ Dr. Peter K. Enns)

dscout People Nerds

Cornell Professor and Chief Data Scientist, Dr. Peter K. Enns knows a thing or two about rigorous studies. We walk through an overview of some of his tips.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Free Logon Simulator for AVD (Azure Virtual Desktop) – Now Available!

eG Innovations

I’m excited to be able to announce the availability of the new eG Enterprise Express Logon Simulator for AVD that now provides any AVD administrator with a no-risk, powerful “synthetic” monitoring tool to track logon performance and failures.Slow logon performance has been one of the most challenging user complaints that VDI and digital workspace administrators and support teams have to deal with.

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Execution: Don’t Mistake Motion for Progress

The Product Coalition

Let’s discuss frameworks and successful strategists in order to optimize our capabilities to get sh!t done. Operation Overlord (Allied invasion of Normandy), a masterful example of excellent execution. Execution is strategy’s less sexy, but equally important conjoined twin; it is the yin to strategy’s yang; neither can survive without the other. So why is it that strategy receives so much more love from business leaders and authors?

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