Alchemer Mobile

MARCH 31, 2025

The blog post references our new e-guide, The Tech Companys Blueprint to Leveling-Up Customer Experience . To access the free e-guide, click here. Customer experience (CX) is too often seen as the responsibility of just one departmentusually customer success, service, or experience teams. But the reality is that CX insights impact every part of a tech company, from product development to marketing to executive decision-making.

Data Visualization 130

Data Visualization Reporting Tools Feedback Software Customer Feedback 130

Gainsight

MARCH 31, 2025

The foundation of success for todays businesses? Existing customers. While new customers will always be important, the rising cost of acquisition means organizations are relying on existing customers to drive growth. Specifically for B2B SaaS companies, the average customer acquisition cost (CAC) is 76% higher for new customers than it is for expansion business.

Customer Experience 52

Customer Experience Reporting Tools Strategy Data Visualization 52

eG Innovations

MARCH 31, 2025

NIS2 (Network and Information Security Directive 2) is the European Union’s updated cybersecurity directive, replacing the original NIS Directive (2016), often referenced to as NIS1. NIS2 was adopted in December 2022 and the deadline for implementation by EU member states was October 17, 2024. NIS2 strengthens cybersecurity requirements across essential and important sectors to enhance cyber resilience and response capabilities.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Enterprise 52

dscout People Nerds

MARCH 31, 2025

Designers may feel reluctant to acquire new business skills that arent traditionally seen as creative, but doing so is the key to future success.

UX 59

UX 59

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

Amplitude

MARCH 31, 2025

Learn more about funnel analysis. Get a quick funnel analysis definition, read examples, and learn about funnel analysis tools.

Definition 52

Definition 52

Amplitude

MARCH 31, 2025

Follow these three simple steps to run laser-focused A/B tests and improve the digital customer journey with Amplitude Experiment.

User Testing 52

User Testing Testing Customer Experience 52

Dragonboat

MARCH 31, 2025

Learn what product strategy is and how it helps teams deliver better outcomes through strategic alignment. The post Product Strategy: Driving Outcomes Through Strategic Alignment appeared first on Dragonboat.

Product Strategy 52

Product Strategy Strategy Vision Roadmap 52

Gainsight

MARCH 31, 2025

The post The AI Learning Agent: The Blueprint for the Future of Education appeared first on Gainsight Software.

Education 40

Education 40

Nir Eyal

MARCH 31, 2025

Most professionals don't struggle with time management. They struggle with people-pleasing.From an early age, we're conditioned to say "yes." But this automatic response creates a significant dilemma: every time we say yes to something inessential, we're implicitly saying no to work that actually matters. The post How to Protect Your Focus Without Burning Bridges appeared first on Nir and Far.

Management 72

Management Management 72

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Product Management

Userpilot

MARCH 31, 2025

Your mobile app KPI dashboard is supposed to answer questions, not create more. But when user engagement drops and every tool tells a different story, its hard to know whats actually going wrong. Google Analytics says one thing, your product management dashboard says another, and customer support data adds more noise than clarity. In this guide, Ill walk through how to build a mobile app KPI dashboard that actually helps you track what matters, plus 8 real dashboard examples for different use ca

Data Visualization 71

Data Visualization Onboarding KPIs KPI Analytic Tools 71