Mind the Product

JULY 17, 2023

Christine Itwaru discusses how product managers should think about this transformative technology. Read more » The post Embracing AI as a partner appeared first on Mind the Product.

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Product Innovation Educators

JULY 17, 2023

Lessons from the discoverer of Stage-Gate for product managers Today we are talking with a legend in product management. Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management

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Mind the Product

JULY 17, 2023

In this #mtpcon San Francisco talk, Merci Grace, Angel investor, and former Head of Growth at Slack, and offers an iterative framework to plan and execute the product discovery phase that provides value to your customer. Watch the video to see the talk in full, or read on for the key points. Read more » The post Going from 0 to 1 in Product discovery by Merci Grace appeared first on Mind the Product.

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Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. After all, analyzing customer data can help you identify areas to improve upon and anticipate customer behaviors. In this guide, we’re going to show you how to use data analytics to improve the customer experience!

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Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Amplitude

JULY 17, 2023

Implement these five best practices to increase engagement—and retention and revenue. With the cost of acquisition sky high, that's more important than ever.

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Strategy 98

The Accidental Product Manager

JULY 17, 2023

Patient medical records may be a new product area Image Credit: Kevin Spencer Nobody ever wants to go to the hospital. However, if we do find ourselves there, we would like to think that the doctors know exactly what is wrong with us and that they have a way to fix us. However, let’s face it – the human body is really, really complex and often doctors are just guessing at what ails us.

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Userpilot

JULY 17, 2023

Looking for customer service best practices to provide stellar support? Modern customers are savvy and have high expectations. They want issues resolved ASAP without friction and can even switch to competitors if dissatisfied with your service. This article shows you 10 solid strategies customer service representatives can follow to keep customers satisfied and increase your loyalty and retention rates.

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Nir Eyal

JULY 17, 2023

Venture capital (VC) is a great opportunity for new entrepreneurs seeking to bring a product to life—but the funding is incredibly difficult to secure. A survey of almost 900 VC firms found that they consider 101 opportunities on average for every deal they close. Still, the benefits of VC funding are clear. The post How to Build an Irresistible Product for VC Investors appeared first on Nir and Far.

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Product Research 52

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! We also look at: Responsibilities of product teams Key roles you may want to include Different ways to structure your team Examples of different structures Let’s get right to it!

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Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

Data Visualization

airfocus

JULY 17, 2023

Aligning Objectives and Key Results (OKRs) with product strategy and business objectives is crucial for organizations to drive meaningful progress and achieve their goals. This article explores the importance of this alignment and provides insights into how organizations can effectively align their OKRs with product strategy and business objectives.

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Product Strategy Strategy Article 52

ProductBoard

JULY 17, 2023

A few years ago, we started a podcast about engineering leadership and management – what it takes to be a manager at an IT company and lead a team of developers. Read more about the topic here; the podcasts – the old series and the current one – are available on all streaming services. Before I go into further details on the topic – staff+ engineering – let me first say a bit about how the idea.

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TryMyUI

JULY 17, 2023

What's the difference between user testing and user research? User testing is just one part of the broader set of strategies and approaches termed "user research" – learn how they fit together! The post Understanding the difference between user research & user testing appeared first on The Trymata blog.

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ProductBoard

JULY 17, 2023

Picture this: a bustling startup on the cusp of greatness. The team works tirelessly, pushing their product to new heights. The CEO, driven by unbridled ambition and a burning desire for innovation, becomes obsessed with the potential of a game-changing breakthrough. In their pursuit of the next big thing, however, they risk losing sight of the core product that propelled the company to success in.

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Data Visualization

Feedback Loop

JULY 17, 2023

Tricia Houston is the Founder and COO of The ExperienceBuilt Group. Listen now as she delves into the importance of experience design.

Customer Experience 52

Customer Experience Product Manager Product Management Management 52

Gainsight

JULY 17, 2023

As the technology sector transitions from hyper-growth to durable growth, SaaS companies are shifting their focus to safeguarding Net Revenue Retention (NRR) and ensuring customer outcomes. That’s why leading Customer Success (CS) teams are discovering ways to deliver amazing digital experiences to customers efficiently and at scale. It’s clear that Digital CS is the path forward for SaaS.

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Feedback Software Data Visualization Customer Feedback User Testing 52

People-First Product Leadership

JULY 17, 2023

It has been another July in San Francisco where you can hear, but not see, the fireworks. This morning as Lancaster and I walked to the Ferry Building, Karl the fog (yes, it has a verified Instagram account) was still lingering, hiding the Salesforce Tower from view. I was reflecting on conversations and slack channel updates from the prior week. In a number of situations, individuals asked for the “right” way to do something.

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