Tue.Nov 01, 2022

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Four tips for building a product-driven culture

Mind the Product

In this guest post, Jenn Lambert, VP of Product Management at Veeva Systems provides tips on building a product-driven culture, and why it’s important to develop this. [.] Read more » The post Four tips for building a product-driven culture appeared first on Mind the Product.

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The Two Crucial Steps for Successful Mobile User Engagement

The Product Coalition

Getting mobile app communications right can uplift your user engagement and conversions. Find out when the best time to send out your communications is, and which channels are best. If only we could skip mobile customer engagement as a step and go straight to conversions. But, the reality is that you can’t achieve real sales without engaging your audience first.

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Let’s talk about product roadmaps — The Product Experience

Mind the Product

Lily and Randy in this special episode, take a trip down memory lane to have a chat about the best Roadmap insights they've heard from a range of product episodes on the podcast over the past year. Tune in to listen to actionable insights from Philips Nwachukwu, Janice Fraser, Maahir Shah, and more! [.] Read more » The post Let’s talk about product roadmaps — The Product Experience appeared first on Mind the Product.

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Digital Solutions Shape Consumer Behavior in Tourism

The Product Coalition

Digital transformation has an impact on consumer behavior in tourism. Explore the type, model, importance, and factors influencing their behavior. Digitalization has transformed the way people live, work, and travel. It also opens up new opportunities for the hospitality and tourism industry to compete in a dynamic market landscape. Moreover, digital transformation has diversely defined consumer behavior in tourism.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Guide to Delivering Personalized Customer Service in SaaS

Userpilot

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Real-life examples of personalized customer service from fast-growing SaaS companies.

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Will the economic downturn spark a new and better era of SaaS?

Gainsight

This article was originally published in Built In. . Previous tough times have improved SaaS. This time, it shouldn’t be any different. If you’re my age (or older), you probably remember exactly where you were and how you felt when the last Great Recession hit in 2008. The fear. The uncertainty. The string of bankruptcies. The relentless checking of your investment accounts.

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The Many Roles of the Chief Product Officer

ProductPlan

For many product managers, the role of Chief Product Officer is the pinnacle of a career in product management. But what exactly does a Chief Product Officer do? And what is the path to becoming CPO? Let’s take a look. The Rise of the Chief Product Officer. More and more companies are making product excellence a top priority and are introducing the role of a Chief Product Officer (CPO).

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WATCH: Uncovering Your Customers Needs

Sequent Learning

Hi, welcome to the ace video series alumni continuing education day. I want to talk to you about uncovering your customers’ needs. This is one of the most critical pieces in making sure that we bring products to the market that are truly adding value. I want to talk through three different ways we can gather feedback and therefore to uncover the needs the most efficient way possible.

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10 Product Roadmapping Mistakes to Avoid

Roman Pichler

Listen to the audio version of this article: [link]. 1 The Product Roadmap is a Feature-based Plan. Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. Such a roadmap essentially states when a piece of functionality will be delivered. This can be reassuring for customers and stakeholders.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.