Mind the Product
APRIL 7, 2020
The ultimate goal of any product team is to design products that are desirable, viable, and feasible. To achieve this, and drive rapid validation and iteration cycles, teams need to constantly refine their understanding of three key questions. These are: Who is my customer? What is their problem? What is the best, lightest solution I can build for them?
ProductCraft
APRIL 7, 2020
At their best, product roadmaps provide a visual representation of a company’s strategy and align engineering, marketing, sales, support, and the C-suite around a shared document. In addition, the optimal product roadmap inspires innovation by revealing your product’s strongest differentiators. It can also improve execution by helping your team formulate platform and derivative strategies and.
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Intercom, Inc.
APRIL 7, 2020
As the coronavirus outbreak upends lives and businesses everywhere, support teams are increasingly the first place that customers turn to for guidance. Our new research reveals the impact it’s had on these teams. Whether it’s checking on shipment status, processing refunds, or fielding requests for payment relief, support reps are facing mounting pressure.
Mind the Product
APRIL 7, 2020
Throughout their careers, whatever question either Lily or Randy has had, Roman Pichler’s probably had some great advice on the topic! A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Quote of the Episode. A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
The Product Guy
APRIL 7, 2020
Excerpts from our conversation with 2019’s TPMAS winner of The Best Visionary Product, Garrett Lang. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Iteratively Blog
APRIL 7, 2020
When we talk to folks about analytics, one question usually pops up. "What are your thoughts on having engineers write tracking code?" Breaking it down, what they want to know is essentially the difference between using tools that autotrack analytics versus having their engineers programmatically add tracking code, and which one is better for their company.
The Product Coalition
APRIL 7, 2020
I often see MoSCoW being used to prioritise product development work but for anything mildly complex (almost anything) with more than one customer it isn’t appropriate. Here’s why. MoSCoW?—?Must Have, Should Have, Could Have, Won’t Have?—?isn’t appropriate because: It conveys a level of certainty that doesn’t exist in reality. In practice it takes a binary view of the world , it’s either must have or you don’t do it.
Johanna Rothman
APRIL 7, 2020
I wrote a number of posts and newsletters over the past few weeks to help you see alternatives in this age of uncertainty. I hope you use these ideas to generate other ideas or ask more questions and create more experiments. The posts on this blog: 7 Tool Tips for Your Newly Distributed or Remote Team (tool-focused and includes your sense of humor.).
eG Innovations
APRIL 7, 2020
Citrix and Remote Access Infrastructures are in the Spotlight. The COVID-19 crisis has put organizations in a position where 100% of employees need to work remotely from their homes. Popular technologies used for supporting remote employees include Citrix virtual application and desktops, virtual desktop technologies based on VMware Horizon, cloud-hosted desktops (DaaS), or just VPN connectivity.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Strategyzer
APRIL 7, 2020
Every year we run about 10 Strategyzer masterclasses around the world. We train thousands of business leaders and professionals in the tools, processes and skills they need to create new growth in the organizations they work for.
ProductBoard
APRIL 7, 2020
At the intersection of psychology, technology, and business lies the field of behavioral design, and Nir Eyal is at the forefront of it. Having spent most of his career in the gaming and advertising industries, founding and selling a couple of companies along the way, Nir now dedicates his time to studying how technology changes people’s behavior and habits.
Generation Focus
APRIL 7, 2020
Sourcing business professionals for research requires a specialized recruitment process. For B2B research we recommend: Longer lead times. Short screeners. Focus on building relationships. High incentives. Room for flexibility. B2B research requires people who fit narrow criteria, with particular skills and career accomplishments. From a recruitment perspective, treating them as you would a general population study doesn’t work.
TSIA
APRIL 7, 2020
The importance of recurring revenue models to technology firms has been growing for decades. The business shift from product to services, and eventually to XaaS, has shifted how we sell, and how we transact business, across all sectors of the technology industry. In fact, recent TSIA benchmark data shows that approximately 17% of revenue for hardware companies is derived from recurring revenues and 38% of revenue for software companies is derived from recurring revenue but, for SaaS companies, t
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Generation Focus
APRIL 7, 2020
Sourcing business professionals for research requires a specialized recruitment process. For B2B research we recommend: Longer lead times Short screeners Focus on building relationships High incentives Room for flexibility B2B research requires people who fit narrow criteria, with particular skills and career accomplishments. From a recruitment perspective, treating them as you would a general population study doesn’t work.
Johanna Rothman
APRIL 7, 2020
I wrote a number of posts and newsletters over the past few weeks to help you see alternatives in this age of uncertainty. I hope you use these ideas to generate other ideas or ask more questions and create more experiments. The posts on this blog: 7 Tool Tips for Your Newly Distributed or Remote Team (tool-focused and includes your sense of humor.).
Generation Focus
APRIL 7, 2020
Sourcing business professionals for research requires a specialized recruitment process. For B2B research we recommend: Longer lead times Short screeners Focus on building relationships High incentives Room for flexibility B2B research requires people who fit narrow criteria, with particular skills and career accomplishments. From a recruitment perspective, treating them as you would a general population study doesn’t work.
Product Culture
APRIL 7, 2020
Do a roadmap, a set of OKRs, or other planning tools even apply in these times of uncertainty? You bet they do. Outcome-based planning gives you a framework to decide what is needed, align your teams, and focus their actions on what it will take to win in the new reality. We’ve moved past simply working at home to dealing with contingency planning, layoffs, furloughs, and salary reductions.
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airfocus
APRIL 7, 2020
In this 'airfolks Share' series we, the folks at airfocus, share how we are working remotely, being in quarantine, and all the other fun stuff.
Business of Software Conference
APRIL 7, 2020
Ayat Shukairy, Invesp. Ayat is a ‘queen of CRO’ with over ten years helping companies create websites that customers love, and that result in increased sales and retention. Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. Yet if we take a look at companies, and how they operate, the C-Level exec are still calling the shots without paying heed to the needs and wants of the customer.
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