Wed.Aug 10, 2022

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Power ahead of the competition with product benchmarking

Gainsight

We’re big fans of the TV series The Boys , which portrays what it would be like to be a superhero in the real world. One of our favorite characters is Starlight, who starts out as a normal young woman who happens to have superpowers but then becomes a real “supe” with a costume. In her early days, she had no super-peers to compare herself against.

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Introducing the Product-led Certification Course by Pendo and Mind the Product

Mind the Product

To help product managers build a deeper knowledge of and experience with product-led tactics, we worked with our friends at Pendo to create the Product-led Certification Course: a three-hour, self-paced course that teaches the fundamentals of being a product-led organization and specific tactics you can start implementing at your own company. [.] Read more » The post Introducing the Product-led Certification Course by Pendo and Mind the Product appeared first on Mind the Product.

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Intercom’s product principles: Shaping the solution to maximize customer value

Intercom, Inc.

At Intercom we believe that clear guiding principles are the best foundation for building product and keeping teams aligned. Our engineering principle “shape the solution” allows us to deliver better customer value and maintain a team of highly engaged, aligned and motivated individuals. Shaping the solution means that we never blindly execute on requirements defined by others.

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Evidence-based product decisions (Part 2 of 2) – Itamar Gilad on The Product Experience

Mind the Product

In this week's podcast episode, we jump right back into where we left off in part two of this series with experience product coach Itamar Gilad. We carry on discussing evidence-based decisions, and how this approach can enable teams to achieve key product goals. [.] Read more » The post Evidence-based product decisions (Part 2 of 2) – Itamar Gilad on The Product Experience appeared first on Mind the Product.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Customer Insight 101: How To Collect Data and Improve the User Experience in SaaS?

Userpilot

What is customer insight, and why is it essential for SaaS companies? As a product manager, you should collect customer insights to understand how users feel about your products and services. What part of the user journey makes them happy or upset? And much more. Collecting customer insights helps you deliver best-in-class solutions and improve customer experience.

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What is Customer Perceived Value in SaaS and How to Improve it

Userpilot

Understanding customer perceived value in SaaS is the gateway to nailing down your pricing and value prop – boosting revenue and customer success. In this article, we cover what exactly customer perceived value (CPV) is, how to calculate it, and the best strategies to increase perceived value and skyrocket product growth. Let's get started. TL;DR.

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Product Launch Manager

ProductPlan

What is a Product Launch Manager? A product launch manager coordinates all efforts across the company related to releasing new products to the market. In the lead-up to a product launch, many teams—product management, sales, marketing, development, customer success, etc.—will work on various projects to support the release. Moreover, the launch manager’s job is to keep these teams aligned, working toward agreed-upon milestones, and helping to ensure the product launch is smooth and creates the m

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Minimum Viable Product vs Minimum Marketable Product: What’s The Difference?

Userpilot

Are you wondering about the difference between the Minimum Viable Product vs Minimum Marketable Product? Would you like to know what role each of them plays in the product management process and how to build them? If so, you are in the right place! Ready to dive in? TL;DR. A Minimum Viable Product (MVP) is a version of the product with minimal features, built to validate product ideas.

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What are the Gestalt Principles, and why are they important for UX?

TryMyUI

It is critical to understand the fundamentals of design in order to meeting the customer's needs and create an efficient user interface. The Gestalt Principles are some of the most important pieces of knowledge for any designer and have real impacts on how the user interprets information. This article will define the Gestalt Principles and analyze how they’re impactful for UX and UI.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Getting the Know the “Real” User With Behavioral Analytics

Gainsight

What can the hit TV series Ted Lasso tell us about behavioral analytics? The main character in the series, Ted Lasso is hired to coach an English soccer team. On paper, he looks like a terrible choice for a coach: 1) he’s a football ( American football) coach who knows nothing about soccer; and 2) he’s an American who knows nothing about England. The team members in England think they know who he is based on his profile.

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What are the Gestalt Principles, and why are they important for UX?

TryMyUI

It is critical to understand the fundamentals of design in order to meeting the customer's needs and create an efficient user interface. The Gestalt Principles are some of the most important pieces of knowledge for any designer and have real impacts on how the user interprets information. This article will define the Gestalt Principles and analyze how they’re impactful for UX and UI.

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Paul Ortchanian is interviewed on the Product for Product Podcast

Bain Public

(Montreal, Canada) – Paul Ortchanian , Founder and President/CEO of Bain Public joins Matt Green and Moshe Mikanovsky , the hosts of Product for Product podcast, where Paul discusses…. Product for Product podcast is a show aimed at helping listeners navigate the growing depth of product management tools while also providing our insights into the categories that make up the PM role.

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ONE THING on Agile vs. Vision

Product Culture

Agile was developed as a response to lack of consistent direction from business execs. But there is something missing in agile and lean. If anything, agile teams complain they spend so much time focused on the next few weeks that they lose sight of the reasons they are doing all this work. Subscribe to my weekly Nano-letter: Sign Up. Subscribe to One Thing Weekly.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.