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Insights for product managers from a case study with an electric vehicle gamechanger. Today we are exploring technology-driven vs. market-driven innovation. I want to set up the topic for us a bit. There are times that a technology comes first and later a problem associated with a market need is found that the technology addresses. Examples include the glue that made 3M’s Post-it-Notes possible 7 years after the glue was invented, an electric actuator Caterpillar invented that went unused
In celebration of World Product Day tomorrow we thought we should look at what it means to be a global product manager. Think about the many challenges of managing global products – how do you address the differences between users in different regions, for instance? And how do you ensure success? To get some answers, [.] Read more » The post What does it mean to be a global product manager?
By now everyone that reads these articles is aware that our industry has entered yet another one of its down cycles. Most of the companies I know of and work with have had at least some level of staff reduction, and have worked to bring down their spend. Some have a sizable war chest because. The post Time To Build appeared first on Silicon Valley Product Group.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Our baseline dissatisfaction is what motivates us, but we must harness it correctly. Do you often experience a strange malaise, that feeling of blah-ness you can’t quite explain? The good news is you’re not alone. You may be surprised to learn that, although people don’t often admit it, everyone’s default state is dissatisfaction; it’s how we evolved.
How can customer loyalty analytics help you understand the retention potential? Is customer loyalty analytics the same as customer retention analytics? In SaaS, customer loyalty is extremely important, but it takes time to achieve. So, let’s see how customer data analytics can help you improve loyalty and drive retention for your SaaS business.
How can customer loyalty analytics help you understand the retention potential? Is customer loyalty analytics the same as customer retention analytics? In SaaS, customer loyalty is extremely important, but it takes time to achieve. So, let’s see how customer data analytics can help you improve loyalty and drive retention for your SaaS business.
Competition is heating up for coffee in China Image Credit: dunhilaryu. When you want to get a cup of coffee, where do you go? In the U.S., most of us generally head to a Starbucks. It turns out that if we were in China, this is also something that we can do – Starbucks has expanded until they are just about everywhere in China. However, as Starbucks has become more and more successful, other firms have seen this and have decided that they want to start to offer coffee in China.
Are you satisfied with the customer loyalty and retention rates of your SaaS? If you aren’t and want to boost these metrics, this article is for you! Today we explore what customer loyalty and retention mean for SaaS, how retention differs from loyalty, and tactics to help you boost both. TL;DR. Customer loyalty measures the likelihood that a customer will do repeat business with you because they love your brand.
What are variable rewards and how can they help you drive product adoption for your SaaS? Variable rewards are at the heart of Nir Eyal’s behavioral design framework called “The Hook Model.” As the creator of the framework describes the concept himself, variable rewards “drive users crazy” and keep them glued to your product. If you want to learn more about the psychology behind the variable rewards and understand how to use them effectively in your app, then you’ve come to the right place!
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
When you’re busy, good product discovery is the first thing to fall by the wayside. You might have heard me say before that a product manager stretched too thin becomes a project manager. That’s not to say project management is any less than product management. Instead, it’s to point out that there’s a balance between Delivery and Discovery. When responsible for too many projects, the natural response is to reduce the time spent doing Discovery work.
Have you ever wondered how a sample is selected for usability testing of a prototype? What are the significant factors on which sample size is selected? And how it goes through usability testing before a launch. What is an appropriate usability testing sample size? . The post Selecting an appropriate usability testing sample size appeared first on TryMyUI Blog.
Work smarter, not harder. Everyone has heard that saying at least once in their life. And that’s what the floating action button aim to do. Also known as feedback menus at Usersnap, floating action buttons make a website more user-friendly; many companies find them necessary when collecting customer feedback , and making product or website improvements.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Most companies are somewhere on the journey to becoming a next-generation, customer-centric, fully agile businesses. What does it look like when you finally get there? I have compiled a list of questions to help you assess where your organization sits on the agility spectrum. I’ve synthesized the broad traits of agile organizations, based on research and experience helping clients transform into more agile businesses.
Our Co-founder and Chief Strategy Officer Des Traynor joins the 20VC podcast for a fascinating conversation with host Harry Stebbings. Des shares insights from the full range of his career – the chat is packed full of anecdotes and lessons about the origins of Intercom, the most enduring startup myths, his approach to angel investing, the challenge of SaaS product marketing, and much more.
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