Mon.Aug 05, 2019

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How to gain buy-in for a product management system

ProductBoard

Imagine you’re the first product manager hired at a startup. Your new company developed its first product based on gut instinct, a little luck, and some user research. The product is relatively successful, and the company is growing. Your goal is to take the product to the next level. But since you’re a good product manager, you know that elevating the product is going to require some internal.

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TEI 241 Flashback: How product managers can conduct Voice of the Customer research- with Gerry Katz

Product Innovation Educators

The right way to interview customers. During the month of July, 2019, I have been sharing some of the most favorite and valuable discussions from the first 100 interviews. I’ve added one more for the first week of August that is not to be missed. It was originally episode 071. —-. This discussion is about Voice of the Customer (VOC). When it comes to VOC experts, there are only a handful of people that match the experience of my guest today, helping hundreds of companies with VOC res

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The importance of testing features and more: highlights from our Q&A with best-selling author Dan Olsen

UserTesting

In a recent webinar, we sat down with Dan Olsen, best-selling author of The Lean Product Playbook, to discuss his proven six-step process for product managers to rapidly achieving product-market fit. Following the presentation, we held a great Q&A session … The post The importance of testing features and more: highlights from our Q&A with best-selling author Dan Olsen appeared first on UserTesting Blog.

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Launching a Product & Vydia

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Product Go To Market Strategies and debated Featured Product, Vydia … And, also, thank you to our awesome sponsors who make everything possible…

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How To Get Promoted In Product Management

Speaker: John Mansour

If you're looking to advance your career in product management, there are more options than just climbing the management ladder. Join our upcoming webinar to learn about highly rewarding career paths that don't involve management responsibilities. We'll cover both career tracks and provide tips on how to position yourself for success in the one that's right for you.

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The Four Cs of Product Communication

ProductCraft

John Cutler, one of the product people I most admire, recently tweeted the below image with the note, “The job is like 90% communication.” John’s absolutely right — the job is 90% communication. In fact, everything a PM does ties back to their ability to communicate effectively. Product managers need to build a strong team, Read more » The post The Four Cs of Product Communication appeared first on ProductCraft by Pendo.

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Tips for Communicating with IT Stakeholders

ProductPlan

Most of the time, the IT department lurks quietly in the background, humming along supporting business systems and rarely attracting attention unless something’s gone wrong. But when it’s time to devote resources to a new project—be it a routine upgrade or major new initiatives—there are suddenly a whole lot of people scrutinizing the process. While it might feel more natural to stay under the radar, proactive education can prove far more valuable.

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Delta Testing in Modern Product Delivery on Pragmatic Live Podcast

Centercode

Centercode CEO Luke Freiler recently sat down with VP of Marketing at Pragmatic Institute Rebecca Kalogeris to discuss the challenges of modern software development, and how continuous customer testing offers a solution to the quality gap in pre-release agile development. In this podcast, Luke talks strategies for bringing the voice of the customer into agile environments through delta testing , or ongoing Customer Validation.

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Amazon Takes On Walmart: Who’s Product Managers Will Win?

The Accidental Product Manager

Amazon product managers are going after Walmart shoppers Image Credit: ?? ?. I suspect that if I asked you to take a moment and feel sorry for the product managers who work for Amazon, you probably would not. For that matter, if I asked you to take a moment and feel bad for the product managers who work for Amazon, you probably would also find that hard to do.

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The Five Crucial Steps to Fine-Tuning Your Positioning Statement

Innovatemap

The five steps to crafting the right positioning statement, according to positioning expert April Dunford.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Using Empathy Maps to Better Understand Your Customers

CardBoard

What is an Empathy Map? An empathy map is an additional template offered inside CardBoard that your team can use to gain deeper understanding and insight into your customers. Much like user personas, an empathy map also represents a group of users or customer segment. According to the Nielsen Norman Group, empathy mapping is the first step in the design thinking process.

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How having a single source of truth helps us deliver projects faster

Miro

How having a single source of truth helps us deliver projects fasterPaul HarrisonUX Architect & Design LeadWipro DigitalAt Wipro Digital, we’re a single cross-functional team of designers, engineers, and delivery lead who work with the Product Owner (PO) to deliver on client services. As part of working with both distributed and colocated teams, we’ve faced […].

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Lightning Talk: 1 Startup In 10 Years vs 1,000 Startups In 10 Minutes | Matt Wensing, SimSaaS | BoS USA 2018

Business of Software Conference

Matt Wensing, Founder, SimSaaS. Warren Buffett said “Risk comes from not knowing what you’re doing.” We’ve all experienced that feeling of immense ignorance as leaders of software businesses. One area of constant anxiety is not really knowing how adjusting or changing one component of our business will impact the whole. Software businesses contain an incredible number of moving parts and variables.

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2 Common Customer Relationship Challenges Your Usage Data Can Solve

Gainsight

As a member of our Customer Success Operations team, our Client Outcomes Managers (COMs) are my #1 customer and it’s important to me to drive consistent outcomes for them (the same way they drive outcomes for their customers). So, I really take it to heart when I can’t deliver on the team’s desired outcomes or necessary processes to drive outcomes for their customers.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Do It For the Portfolio Instead of Every Product: Five B2B Product Management Best Practices

Product Management University

The Portfolio vs. Every Product! Here are five B2B product management best practices that’ll give product management teams the coveted “strategic” moniker among executives, marketing, sales, engineering and customer success teams. Read on to see why doing these five things for the portfolio instead of doing them for every product not only improves the strategic value of product management, they also make your organization more market-focused across the board. 1.

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5 Biggest Challenges The DevOps Face in 2019

Usersnap

DevOps is a new movement that’s rapidly spreading through the technological community. While many might think it’s just a buzzword, It is really much more than that. By definition , DevOps is also known as “agile infrastructure” and it’s a cross-disciplinary community of practice which aims to optimize systems at scale. . That might sound a bit complicated, but it’s much simpler than it sounds.

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Mobile Ecommerce: 7 Astonishing UX Statistics (Infographic)

UXCam Bluespace

The most comfortable way to buy things is doing it online without leaving the house.

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25 Screen Capture Tools To Speed Up Web Project Communication

Usersnap

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure. . As per studies, 90% of information entering the brain is visual and that visuals are processed 60,000 times faster in the brain than text.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.