UserInterviews

OCTOBER 28, 2022

The roundup of 13 best survey tools to help you create UXR surveys that don’t suck. Includes user reviews and tool pricing.

Research Software 105

Research Software User Testing UX 105

Mind the Product

OCTOBER 28, 2022

From OKRs and rethinking the traditional funnel model through to a guide to customer-led product strategy, here’s a quick run through the top content published by Mind the Product in October. [.] Read more » The post October’s top product management content appeared first on Mind the Product.

Product Manager 170

Product Manager Product Management Management Management 170

The Product Coalition

OCTOBER 28, 2022

When migrating to the cloud, determining the total cost of ownership (TCO) is an essential first step as it can help quantify the actual advantages over an on-premise setup. Understand cloud TCO to justify your cloud deployment. Over 60% of organizations today use the cloud, and many more are looking to embrace it in the near future. One of the critical aspects that enterprises take into account when migrating is the cost factor.

Analytic Tools 147

Analytic Tools Data Visualization Enterprise User Testing 147

Johanna Rothman

OCTOBER 28, 2022

I don't know of anyone who likes layoffs. However, they are one tool in your management toolbox. But so many layoffs don't return the results the managers expect. Worse, the layoffs alienate the previous employees and the survivors. And the customers? If your customers can tell you laid people off, you won't get the business results you want. You can conduct a reasonable layoff and have that layoff make sense for everyone concerned.

Customer Experience 111

Customer Experience User Testing Reference Consulting 111

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

Mind the Product

OCTOBER 28, 2022

We believe that product management isn’t an exact science. We all refine our own tools and methods and, to help share this broad range of practices with the community, we publish a wide range of content. In this post, you can read a quick guide to contributing to our community by writing and publishing an article on the Mind the Product blog. [.] Read more » The post Write for the Mind the Product blog appeared first on Mind the Product.

Blog 91

Blog Article Product Manager Product Management 91

Gainsight

OCTOBER 28, 2022

Okta’s 2022 GameChanger Award win showcases how CS Ops and Gainsight can take on just about any challenge. Their entry detailed how they used the Gainsight CS platform to create automated Complexity Scores for accounts and a Compensation Dashboard, which helped managers assign work to CSMs in a sustainable cadence—even during a period of rapid growth.

Data Visualization 52

Data Visualization Customer Experience Customer Feedback User Testing 52

CONTACT Software

OCTOBER 28, 2022

The evolution of language models in the field of NLP (Natural Language Processing) has led to huge leaps in the accuracy of these models for specific tasks, especially since 2019, but also in the number and scope of the capabilities themselves. As an example, the GPT-2 and GPT-3 language models released with much media hype … Continue reading "Big, bigger, giant.

Artificial Inteligence 52

Artificial Inteligence Technology 52