Thu.Aug 15, 2019

Product Management: Leading by Trust

Product Management Unpacked

Greg Coticchia, the executive director of Carnegie Mellon University’s new Master of Science in Product Management program, was recently a guest on The Pitchwerks Podcast , a weekly audio show hosted by Scot MacTaggart that talks about sales, marketing and startups.

To build a great product experience, prioritize delighting your customer


Written by Scott Baldwin, Director Product Management at Thinkific, for our ebook, The Path to Product Excellence: Stories and Advice From the Field.

The Mindset of Empowerment by Laura Scanga

Mind the Product

As a product manager you’re the monkey in the middle. You have multiple stakeholders, all with different and sometimes competing demands, and it’s your job to manage these.

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Practical techniques for increasing team success

Lead on Purpose

Practical techniques for increasing team success Teamwork is a key factor when it comes to creating workplace success. No doubt individuals with incredible talent can accomplish great things on their own.

Organizing for Customer Centricity

Speaker: Tatyana Mamut, Head of Product, Nextdoor

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

How to design a Remote Unmoderated Usability Test


Remote unmoderated usability testing is a flexible and versatile methodology that caters to various research needs.

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Why Enterprise Architects Need to Be Great Storytellers


Leaders in technical organizations that want to advance their agendas must be able to communicate a strong vision and rationale for their implementation and technology choices.

3 Essential Community Management Tips from Microsoft’s Dona Sarkar


In this second post of our two-part interview with Dona Sarkar, leader of the Windows Insider program , she unpacks several community management tips for beta program executives, product managers, and other people responsible for Customer Validation.

Measuring to Control vs. Measuring to Learn and Improve


I spend a good deal of time facilitating measurement/metrics related workshops, and I’ve noticed a pattern. When teams embrace measurement as a catalyst for learning and a way When teams embrace measurement as a catalyst for learning and a way to encourage aligned autonomy, their brainstorming efforts are a lot more productive. to encourage aligned autonomy, their brainstorming efforts are a lot more productive. Team members feel safe to surface their assumptions and core beliefs.

Where I Think “Agile” is Headed, Part 3: What Is The Recipe, The Right Answer?

Johanna Rothman

I started this series asking where “Agile” was headed. Part 1 was about the 4 big problems I see. Part 2 was why we need managers. This part is about how people want a recipe, The Answer, for how to get better at “Agile.” ” Before we can address what an answer might be, your need to know your why for an agile approach. Why do you or your organization want to use an agile approach?

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Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.

The Benefits of Attending MTP Engage as a Team

Mind the Product

Have you ever asked your boss if you can attend a conference, only to be told that someone else in your team is going, and they’ll report back what they’ve learned? It’s disappointing, isn’t it?

Andreas Klinger on why remote teams have an unfair advantage


Andreas Klinger on why remote teams have an unfair advantageThe number of remote teams is growing, and they have specific needs. In this market, AngelList, a platform for startups, angel investors, and job-seekers looking to work at startups, has a special position — it has a remote team spread all over the world and also creates digital products for other distributed companies. To achieve its goals, […].

After the Bitcoin Boom and Bust, What Financial Services Will Prompt Investors to Buy Cryptocurrency?


If you’ve been following cryptocurrency for the past few years, you’re no stranger to the flood of news coverage about its fluctuating market cycles, price crashes, exchange security breaches, and potential for illegal transactions.

[Case Study] Midwest Clinic Improves Appointment Show Rates By 43%


Administrative tasks like working with discharged patients to avoid 30-day readmissions, and other patient engagement activities are extremely important but they are also an overhead. A clinic with 6 centers in Illinois and Indiana was struggling with a similar problem in 2017.


How To Take Action on Customer Discovery

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

We all want to build successful products - and that means satisfied customers. Before anything else, you must understand what problems you can solve. The best way to do that is to get out of the building and start asking questions. But how can you make the most of those conversations, and ensure that you walk away with productive insights? Join Nick Noreña, educator, entrepreneur, and currently Innovation Coach and Advisor at Kromatic, as he covers how we can effectively action our findings from customer discovery conversations.