Before Becoming Product
The Product Guy
SEPTEMBER 12, 2022
Product Managers can often start out stronger if they come from another field first. Watch and learn more from product management expert, Benny Reich.
Mon.Sep 12, 2022
293 
400: Product Mastery Now Community – with Chad McAllister
Product Innovation Educators
SEPTEMBER 12, 2022
Three levers to create products customers love. I start episodes by saying, “ I’m so glad to be part of your journey towards product mastery so you can better develop products customers love.” Today I want to dig into that journey in detail. As a listener of this podcast, your journey in some way involves developing and managing products.
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Prioritising customer needs with Dan Olsen
Mind the Product
SEPTEMBER 12, 2022
In this keynote session at #mtpcon SF+Americas 2022, Dan Olsen, author of The Lean Product Playbook shares the importance versus satisfaction framework, and demonstrates how spending time understanding problems, rather than offering solutions, results in better products. [.] Read more » The post Prioritising customer needs with Dan Olsen appeared first on Mind the Product.
Pledge To Customers
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SEPTEMBER 12, 2022
An Empowered Product Team’s Pledge To Customers As a company moves from sales-driven feature teams to empowered product teams, there are some fairly significant changes to how the product teams need to interact with customers. Most of those changes are not directly visible to the customers, as they involve how product teams do their daily. The post Pledge To Customers appeared first on Silicon Valley Product Group.
How to Achieve High-Accuracy Results When Using LLMs
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Customer Delight: How to Exceed Customer Expectations in SaaS
Userpilot
SEPTEMBER 12, 2022
Investing in customer delight is a great business strategy to: Engage customers until they become loyal promoters. Increase customer lifetime value. Drive positive WOM. Boost monthly recurring revenue (MRR). But what does it even mean to delight customers? And how is it different from satisfaction? Let’s go over the details. TL;DR. Customer delight is consistently exceeding your customer’s expectations across the entire journey.
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What Are Customer Touchpoints and How To Identify Them? [Examples Included]
Userpilot
SEPTEMBER 12, 2022
Do you know that customer touchpoints can exponentially influence product growth ? They can contribute to every stage of the customer journey and uncover insights into customer relationship management. So let’s dive into details and learn from examples of what customer touchpoints are. TL;DR. Customer touchpoints are all customer interactions with your brand — direct and indirect.
Best Productivity Tools: 6 That Stuck With Me
Nir Eyal
SEPTEMBER 12, 2022
Since writing Indistractable, I’m often asked what tools and apps I personally use to get the most out of my day. But after years of research into the psychology of productivity, focus, and the causes of distraction, I’ve learned that there is no one magic tool. Rather, the best tool is the one you’ll actually use,which is why I only rely on just a few to be at my best.
What Is tNPS, Why & When Should You Use It [Examples Included]
Userpilot
SEPTEMBER 12, 2022
You’ve probably heard of the Net Promoter Score or NPS, but what about tNPS? In a nutshell, there are two types of NPS surveys: transactional and relational. Though there are slight differences, the goal is the same. It’s aimed to understand how likely customers are to recommend your product to a friend/colleague on a scale of 1-10. The greater the score, the more satisfied your customers are and the more loyalty they feel towards your brand.
What Is The Candy Crush Saga’s Product Manager’s Secret To Success?
The Accidental Product Manager
SEPTEMBER 12, 2022
The secret to keeping a product fresh is to always be reinventing it Image Credit: Albert Hsieh. Who wouldn’t want to be the product manager for a hugely popular mobile video game? The Candy Crush Sage product managers have had an amazing run for the past eight years as their product burst upon the scene and then just continued to grow in popularity.
Your Guide to Product Management Interviews: Top Questions with Answers
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Product Manager Goals to Focus on For Building and Launching Better Products
Userpilot
SEPTEMBER 12, 2022
What are some examples of product manager goals? Which of them should a product manager focus on in particular when building and launching a product ? If you wondering about the answers to these questions, we've got you covered! Are you ready to jump in? TL;DR. The focus of product management is overseeing product development at all stages of its lifecycle.
How Dogfooding Improves Company Culture with Involvement and Collaboration
Centercode
SEPTEMBER 12, 2022
Executive teams invest their hearts and souls into building an environment, a vibe, and a workplace culture that not only attracts new talent, it also keeps employees from looking elsewhere. But, when I say “culture” did you immediately think ping pong tables, sushi chefs, baristas and nap pods?
5 Secrets From Successful CCOs
Gainsight
SEPTEMBER 12, 2022
As we all continue to navigate a sometimes chaotic economy, it’s never been more obvious that customer success (CS) is the key to keeping your company’s ship on the right course and boosting Net Revenue Retention (NRR). But to make the most of your CS org, you have to know what strategies are going to get you the scale and success you’re looking for. .
What to pack for BoS USA 2022
Business of Software Conference
SEPTEMBER 12, 2022
As we get ever closer to BoS USA In-Person, there’s a bunch of things we all need to think about. Over the next three weeks we’ll be sending you some information about what you’ll be doing over the three days you are in Boston for BoS. When you are packing your bag for travelling it’s good to pack some items you might need whilst at conference.
Effective Risk Management: Balancing Safety, Compliance, and Opportunity
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Adrienne Barnes | BoS USA In-Person 2022
Business of Software Conference
SEPTEMBER 12, 2022
One of twelve great breakout sessions at BoS Conf USA In-Person. Sit with Adrienne Barnes, founder of Best Buyer Persona, and get the basics on how to use jobs to be done to learn more about your customers. . Book Tickets. Find out more about USA In-Person Conf. In this breakout session, learn how to find people to interview, how to book those interviews, and how to host a JTBD interview.
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