Roman Pichler

MARCH 9, 2022

Listen to this article: [link]. Inspiring. An inspiring vision creates a meaningful purpose for everyone involved in making the product a success including the stakeholders and development team members. It helps people understand how their work relates to a bigger whole and how their efforts create a positive change. It also allows you, as the person in charge of the product, to understand if dedicating your time and energy to the offering is worthwhile and sustainable.

Vision 295

Vision Customer Experience Workshop Product Strategy 295

Mind the Product

MARCH 10, 2022

In this article, we’ll explore the product management best practices that turn into pitfalls in our culture of burnout, plus how we can better engage these skills to sustain our careers. [.] Read more » The post Burnout in product teams appeared first on Mind the Product.

Product Management 191

Product Management Product Manager Article Management 191

The Product Coalition

MARCH 28, 2022

There are many different types of roadmaps and different formats that roadmaps can take. Continue reading on Product Coalition ».

Roadmap 215

Roadmap Product Management Product Manager Agile 215

280 Group

MARCH 22, 2022

For our next installment of the Women in Product Management Series I interviewed Xo chitl Javier , Director, Product Management & Strategic Marketing at Thermo Fisher Scientific. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into product management? I have a degree in cellular biology and had every intention of going to medical school.

Product Management 296

Product Management Product Manager Management Management 296

Speaker: John Mansour - President, Product Management University

You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar and it exemplifies one of the biggest struggles with individual product strategies.

Product Strategy

Product Talk

MARCH 2, 2022

Welcome to the next installment of Ask Teresa, the column where I address common questions about continuous discovery. If you’d like to see the other posts in this series, you can find them here. Creating frequent touch points with customers is one of the core tenets of continuous discovery. I’ve often said that I believe interviewing customers frequently and consistently is a keystone habit.

Customer Experience 280

Customer Experience User Friction User Testing Product Research 280

Intercom, Inc.

MARCH 28, 2022

How do you set your business up for consistent, continuous growth? It’s the million dollar question that businesses face every day. To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic.

Customer Experience 228

Customer Experience Customer Communications User Testing Reporting Tools 228

Mind the Product

MARCH 15, 2022

What exactly is the difference between declarative user stories and imperative user stories and when should you use which? In this post, we'll delve into the advantages and disadvantages of both. [.] Read more » The post The advantages of declarative user stories appeared first on Mind the Product.

User Testing 204

User Testing Customer Experience Product Research User Experience 204

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? What would that balance look like? Given that we have finite engineering and product resources, what is the path forward?” Founders with fresh capital and ambitious growth plans are deciding whether or not to double down on the core value proposition and find repeatable sales/marketing strategies for acquiring new customers.

Customer Experience 195

Customer Experience Onboarding KPIs User Testing Customer Feedback 195

280 Group

MARCH 31, 2022

For this featured interview from our Consultant Interviews Series we have Todd Blaquiere, who shares with us his? valuable advice on how a Product Management organization can be more strategic and up- level its team. . How and why did you break into Product Management? Like most Product Managers , I didn’t determine a clear path into Product Management.

Product Management 227

Product Management Product Manager Consulting Product Research 227

Advertiser: ZoomInfo

Longer sales cycles. Increasingly discerning buyers. More meetings. Intensifying competition. Economic uncertainty. Go-to-market teams of every size, in every industry, are grappling with these challenges firsthand. Thankfully, there’s an answer. We’ve developed an entirely new way for GTM leaders to identify and execute proven, data-driven strategies that drive revenue.

Development

Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. It’s a simple visual that packs a lot of power. At the top, we start with a clear outcome. This sets the scope for our discovery. From there, an effective team is doing two key research activities week over week. They are interviewing to discover opportunities and they are assumption testing to discover the best solutions.

Research Software 266

Research Software Product Research User Testing Data Visualization 266

Alchemer Mobile

MARCH 24, 2022

While customer acquisition, ratings and reviews, and social proof are externally-visible success indicators of a brand, mobile app retention plays the biggest role in increased customer lifetime value and improved ROI. In 2021, brands talked to more of their consumers than ever before, while clearly shifting their strategies toward retention. As a result, they produced extreme year-over-year gains.

User Testing 264

User Testing Feedback Software Customer Feedback Customer Experience 264

Intercom, Inc.

MARCH 24, 2022

Intercom was born out of a simple idea – to make internet business personal. And ever since that first release over 10 years ago, we’ve stayed true to that mission. But the technology, market, and customer needs have evolved since then, and for businesses to thrive, they need next-generation tools that are purpose-built to meet these evolving needs.

Vision 221

Vision Events Strategy Technology 221

Mind the Product

MARCH 8, 2022

As a product manager when you put so much effort into creating a product roadmap, seeing it fail due to common mistakes can be heartbreaking. Let’s go through the common pitfalls which you can avoid while creating a product roadmap to ensure it is going to serve the intended purpose. [.] Read more » The post Mistakes to avoid while creating a product roadmap appeared first on Mind the Product.

Roadmap 186

Roadmap Product Management Product Manager Management 186

Speaker: Scott Sehlhorst - President of Tyner Blain, Product Management and Strategy Consultant

What we build are features, intended to add value for our customers and advance our company's financial goals. To know what to measure, you have to unearth your assumptions of how each feature will make things better, and form testable hypotheses. See how to build an impact map, understand leading indicators, and write disprovable hypotheses - which are the inputs to your experimental design.

Feedback Software

The Product Coalition

MARCH 13, 2022

Learn the origin story of how the consultancy, This is Milk discovered the name of their education product, “Neve.” Continue reading on Product Coalition ».

Naming 187

Naming Consulting Education Product Management 187

Mironov Consulting

MARCH 26, 2022

Most of our tools and processes around product/feature prioritization are heads-down analytical: RICE, opportunity trees, Kano, weighted 16-column spreadsheets, WSJF, Eisenhower, whatever.  Our (hidden) assumption is that choosing the objectively best work is hard, but getting organizational buy-in is not so hard.  That once we have a brilliant answer, we can walk internal stakeholders through our logic and they will agree – bowing to our superior tools and intellect and data.

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Atlassian

MARCH 2, 2022

To our customers, vendors, partners, and investors: We are appalled by the actions of the Russian Government in its invasion of Ukraine. We condemn the actions of the Russian Government, and we stand with Ukraine and its people in their fight to maintain their freedom and sovereignty. This attack is unprovoked and a clear breach of the Geneva Convention.

Customer Experience 145

Customer Experience Data Visualization Software Review Systems Review 145

Alchemer Mobile

MARCH 22, 2022

Subcategories: Restaurant, Food Services. In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. In our research, Food and Drink apps are separated into two subcategories: Restaurants (both QSR and sit down) and Food Services (grocery, food delivery, digital recipes, etc.).

User Testing 264

User Testing Reporting Tools Data Visualization Customer Feedback 264

Speaker: Data Robot

Enterprise AI maturity has evolved dramatically over the past 5 years. Most enterprises have now experienced their first successes with predictive AI, but the pace and scale of impact have too often been underwhelming. Now generative AI has emerged and captivated the minds and imaginations of leaders and innovators everywhere. Join our DataRobot experts to reflect on lessons learned from helping hundreds of enterprises grow their AI maturity over the past 5 years.

Enterprise

Intercom, Inc.

MARCH 23, 2022

We’ve just wrapped up an incredible day of New at Intercom , our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products. If you were there, you know first-hand how much news we shared throughout the event. If you weren’t, you’re probably wondering what you missed – read on to discover the biggest highlights from New at Intercom.

Customer Communications 220

Customer Communications Events Customer Experience Data Visualization 220

Mind the Product

MARCH 22, 2022

Delivering products is about high-performing teams building the right things and building them right. To get that right, the discovery phase is a critical part of bringing a new product or feature to market. Read on for three tips on making the discovery phase a success. [.] Read more » The post 3 tips for a more successful discovery phase appeared first on Mind the Product.

Product Research 183

Product Research Marketing 183

The Product Coalition

MARCH 31, 2022

Creating a product in a regulated industry has significant ramifications for product teams. Continue reading on Product Coalition ».

Product Management 195

Product Management Product Manager Development Management 195

svpg

MARCH 27, 2022

I spend so much of my time coaching, writing, and talking about how different it is to build products at strong product companies versus the rest. When a product person, or especially a product coach, has not yet had the good fortune to work on a strong product team at a strong product company, then. View Article. The post The Nature of Product appeared first on Silicon Valley Product Group.

Product Research 136

Product Research Article 136

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

When customers leave your product ecosystem, they often leave you puzzled about the reasons behind their departure. Maybe your product was once the best option on the market, but due to missing features and difficulties, its competitive edge has dwindled. Alternatively, customers might encounter challenges in using the product, thereby undermining the initial value proposition that drove their adoption.

Customer Feedback

First Round Review

MARCH 8, 2022

Ravi Mehta, former CPO at Tinder & Product Exec at TripAdvisor, shares his framework for crafting a crisp product strategy for startups — a 5-step system called the "Product Strategy Stack." He also makes the case for setting "non-goals" and using an alternative to OKRs.

Product Strategy 140

Product Strategy Strategy Framework Startups 140

Alchemer Mobile

MARCH 31, 2022

The following data and information is from our 2022 Mobile App Customer Engagement Report. Understanding consumer sentiment starts with gauging consumer emotion. Apptentive’s Love Dialog feature is used to gather the data, which starts with a simple “yes” or “no” question: “Do you love our company?” In 2021, 93% of all consumers who were prompted by a Love Dialog responded “Yes” or “No” rather than closing out of the prompt.

User Testing 263

User Testing Feedback Software Customer Feedback Customer Experience 263

Intercom, Inc.

MARCH 1, 2022

We are in the midst of a complete transformation in how companies and customers interact with one another. As all businesses become at least partially digital businesses, customers expect those online interactions with companies to be convenient, effective, and personalized. That sort of engagement between businesses and customers is now happening on a scale that was impossible to imagine not so long ago.

Events 211

Events Customer Experience User Testing Customer Feedback 211

Mind the Product

MARCH 17, 2022

In this post, we will look at the vast concepts of behavioural engineering to help you design better products. [.] Read more » The post How behavioral engineering helps to build better products appeared first on Mind the Product.

Engineering 183

Engineering Product Strategy Strategy 183

Advertisement

We know that today’s customers prioritize experiences over other aspects of a brand. Customers' expectations for digital interactions are constantly rising, which puts pressure on brands to continuously optimize their digital strategies in order to stay ahead of the competition. When it comes to unlocking a new level of digital experience, data-driven experimentation is the key.

Customer Experience

The Product Coalition

MARCH 18, 2022

If you test for significance enough, you’re going to find something significant Continue reading on Product Coalition ».

Product Research 193

Product Research Testing Product Management Product Manager 193

svpg

MARCH 19, 2022

To continue on with the coaching series, one question that frequently comes up is the difference between coaching and mentoring? Is there even a meaningful difference? I don’t know if there’s any definitive authority on these terms, but many years ago I was taught the Bill Campbell view on this question, and I have used. View Article. The post Coaching vs.

Definition 135

Definition Article Leadership 135

First Round Review

MARCH 22, 2022

From Stripe to Notion, Cristina Cordova has worked on some of the biggest products in tech. Now a Partner at First Round, she shares tactical tidbits on what she’s learned about about scaling companies and shaping your career.

134

134