February, 2020

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Why Don’t you Slow Down and get More Done?

Mind the Product

You don’t have to be in a rush to get more done. There’s a bit of a trend for responding with “SO BUSY” when somebody asks you how you are at work. It’s almost as dull as saying you’re tired; the asker is left wishing they hadn’t asked and feeling a little bit like they should maybe have more on their own plate. Research suggests (my own research so really, I suggest!

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Ten Non-Obvious Tips for Product Leaders in 2020

ProductCraft

This article originally appeared on BryceYork.com. As we start a new decade, I took a lot of time to reflect on my nearly ten years working in product. I took a lot of notes on the lessons I’ve learned along the way, and this essay shortlists the top 10, prioritized by practicality and non-obviousness so. Read more » The post Ten Non-Obvious Tips for Product Leaders in 2020 appeared first on ProductCraft by Pendo.

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Product in Practice: Tackling Big Hairy Product Challenges with Continuous Discovery

Product Talk

Hello, Product Talk readers! It’s time for another installment of Product in Practice. In this series, we highlight the impressive work that forward-thinking product teams are doing. Want to check out the other people and companies we’ve featured? Find our other Product in Practice posts here. Ask 100 product managers how they ended up in their roles and you’re unlikely to hear the same career trajectory repeated twice.

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The Top 10 Deliverables of Product Managers

Sachin Rekhi

Mastering the craft of product management is no easy task. Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Decisions, Debt, and Other Dilemmas by Janna Bastow

Mind the Product

In this keynote from #mtpengage Manchester 2020 , Janna Bastow , co-founder of ProdPad and Mind The Product, discusses how in tech, optimising debt is essential to building the perfect product. Watch the video to see her talk in full. Or read on for an overview of her key points: Uncomfortable topics become less scary when talked about – we need to discuss debt.

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Leveraging Software Platforms

Roman Pichler

Be Clear on What a Software Platform Is. Different people have suggested different definitions for the term software platform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates. In the picture above, product A, B, and C are built on the platform and use its assets.

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Contradictions in the Craft of Product Management

Mind the Product

Product managers can encounter no end of contradictions as they drive for good outcomes for their products. What are these contradictions and how can product managers deal with them? Google is a juggling elephant. It serves conflicting needs of large user segments. One is the need of billions of consumers looking for the most accurate answers, another is of millions of companies wanting to introduce new products to consumers who are not necessarily looking for them.

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Effects of Separating “New” Work vs “Maintenance” Work

Johanna Rothman

Back when I was a manager, my senior management wanted to separate the “new” work from the “maintenance” work. I suggested that every new line after the first line of code was maintenance. The managers poo-poohed me. My concern: How would the “new” developers learn from their mistakes? I lost that discussion and I managed a team called “continuing engineering,” CE.

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"Addicted" to Technology? Why You Need To Turn The Tables And Hack Back!

Nir Eyal

The post "Addicted" to Technology? Why You Need To Turn The Tables And Hack Back! appeared first on Nir and Far.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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Agile Development and Willie Nelson

The Product Coalition

How agile software development and country singer Willie Nelson share the same principles Continue reading on ProductCoalition.com ».

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The Importance of Learning in Product Management

ProductCraft

“I have no special talent. I am only passionately curious.” – Albert Einstein As a product manager at AvidXchange, a payment automation software company, I have often observed the importance of continuous learning in product management. In fact, success in product management is often due to one’s innate curiosity and desire to learn. Thankfully, the.

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UX lessons from our complicated relationship with Influencer Marketing

Userzoom

Influencer marketing is ubiquitous for any online service in the 21st century and the presence of internet celebrities has become part of everyday life. . Recently however, the major social media platforms have been introducing strategies to stamp out the very user champions who bring customers to their platform. I’m going to explain why this is a mistake and how, from a user research and UX point of view, influencers are actually a good thing (or at least a necessary evil) for the development o

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Don’t tell me you miss me: 3 better approaches to user retention

Intercom, Inc.

It happens every day. A company you bought something from months ago sends you an email with three immortal words: “We Miss You”. These messages feel icky because the sentiment is belated and insincere. Deep down we know that the business doesn’t really miss us. The business doesn’t know our sparkling personality or understand our unique contribution to the community – the business just misses our money.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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The Beautiful Mess by John Cutler

Mind the Product

John Cutler is a Product Evangelist at Amplitude who helps product teams to become happier and more effective. Here, in his 2020 MTP Engage Manchester talk, he explains how we must all embrace ‘the beautiful mess’ and learn to navigate change in order to be more successful. Watch the video to see his talk in full. Or read on for an overview of his key points: Product is hard everywhere.

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5 Skills Every Product Manager Can Learn From Elon Musk

Sachin Rekhi

This weekend I had the opportunity to read Ashlee Vance's Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future. I've been a huge fan of Elon Musk since the early days of SpaceX and knew I wanted to dive deeper into the story of both SpaceX and Tesla. The book did not disappoint: it was a fascinating history starting from his childhood, to his early startup adventures with Zip2 and PayPal, to a deep dive into how he willed SpaceX, Tesla, and SolarCity into existence and ultimately to su

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20 Product Management Memes to brighten your day

The Product Coalition

Product is hard, sometimes you just need a good laugh ?? #1: The ruthless PM #2: Feature Parity #3: Great idea, let me just write that down… #4: We’ll get around to it one day #5: One does not simply skip discovery #6: Just let me have this one… #7: #darkmode #8: Nice idea, but no! #9: Just book some time in #10: Immovable dates #11: “Responding to change” #12: Decision making 101 #13: But we’re at capacity #14: Goddammit, sales were right!

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Scaling a Product Organization

The Product Guy

Guest Post by: Carlos Ruiz (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Nis Frome]. At the end of October, Mr Jeff was announcing a couple of very big hits. Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them

Alchemer Mobile

Emotion is at the heart of understanding, measuring, and improving our relationships. And people are emotionally invested in brands. When you monitor emotion and measure sentiment, you try to gauge the tone, context, and feeling from customer actions. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action.

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Know when to ask for help with the 15 Minute Rule

Intercom, Inc.

An inevitable fact of life is that no matter what team you work on, you’re guaranteed to run into problems you get stuck on. Whether you’re a customer support representative or a product engineer, you will encounter issues and problems that you just don’t have the answer to. In these situations, you essentially have two options: You can try to persevere with the problem until you find a solution.

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A Product Coaching Framework to Foster Product Thinking

Mind the Product

At Founders Factory we’ve created and implemented a framework for our product coaching practice based on the hypothesis I wrote about in Mind the Product last year for why product thinking needs to be the future of product management and why product coaching is how we get there. We’ve gathered data from over 20 coachees and started a Slack channel to discuss product coaching with the wider product community.

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The State of User Research Report 2020

UserInterviews

We asked over 300 user researchers what their research practices looked like, how their teams were laid out, what they earned, and what made them feel most effective at work.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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Making Design Sprints work for remote teams

Miro

Making Design Sprints work for remote teamsDesign Sprints are tricky enough with everyone in one room. How can they be done remotely? We’re here to share our proven framework, used dozens of times at JustMad.Note: We assume you’re familiar with the four-day version of the Design Sprint. If not, go ahead and check out this […]. The post Making Design Sprints work for remote teams appeared first on MiroBlog | A blog by Miro.

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Adapting to Product Risks

The Product Guy

Guest Post by: Syed Abdullah (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Bryan Postelnek]. I have worked on several products that were built with passion and vigor. At JCDecaux, I led the development of an information kiosk for airport passengers. The kiosks are interactive devices that provide concession, flight, point of interest and flight information to the passenger.

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The Best Product Management Quotes from Top Industry Leaders and Influencers

Alchemer Mobile

The role of the product manager is changing faster than ever. What was once a fairly siloed role has transformed into a high-impact leadership position within the most innovative companies. Despite the constant evolution of the role, there are some things that never change. Here are some of our favorite product and product management quotes from the top product leaders over the years.

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Building an API for powerful customer data analysis

Intercom, Inc.

Today we’re delighted to launch our brand new API version 2.0 , which makes it easier for our customers to pull, analyze, and update Intercom contact and conversation data. This will more easily allow our customers to transform their data into valuable performance reports and business insights. It consists of an overhauled Conversations API, as well as brand new Contacts and Data Attributes APIs.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.