The Product Coalition

MARCH 2, 2021

When you live in a wonderland Continue reading on Product Coalition ».

Agile 165

Agile 165

The Product Bistro

MARCH 3, 2021

Product Management is different from most roles in that you are always thinking about the product, and the myriad threads that it takes to make it. So, when you need to unplug, do not feel guilty.

Product Management 195

Product Management Product Manager Management Management 195

Product Management University

MARCH 1, 2021

If you’ve ever asked yourself, What the biggest difference is between product positioning vs. market positioning? In its simplest form, it’s the target audience and the scope of what you’re positioning. The ideal positioning structure makes your value easy to articulate regardless of whether you’re starting from the top down or bottom up.

Positioning 130

Positioning Marketing Management Management 130

Intercom, Inc.

MARCH 3, 2021

There are many ingredients involved in successfully building a great product, but fundamentally it all boils down to a series of decisions. And it’s the quality of those decisions – and the speed at which you can make them – that will dictate how fast you can bring value to customers and realize positive impact for your business. That can be said of most businesses, at any scale, but too often the hard job of thinking about how businesses make decisions goes unexamined, never mind improved

Framework 260

Framework Customer Experience Customer Feedback Product Research 260

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Data Visualization

Mind the Product

MARCH 2, 2021

One of the key things to do in any product lifecycle is to review if it’s meeting your user’s needs. The last time we sat down to do this for the podcast, we decided to use the Jobs To Be Done approach, which led to a key question: how might we power up our JTBD [.]. Read More. The post Getting Started with JTBD – Mike Belsito on The Product Experience appeared first on Mind the Product.

Customer Experience 214

Customer Experience User Testing Product Research Feedback Software 214

The Product Coalition

FEBRUARY 28, 2021

Did you ever find yourself struggling to explain to your manager why you need more people? You know you can’t continue this way, but while they sympathize with your struggle, they are not willing to give you what you ask for. The good news is that there is another, much more effective way to ask for additional resources, and here it is. Photo by Vlad Che?

Definition 165

Definition Events Marketing Engineering 165

Intercom, Inc.

MARCH 2, 2021

Customers reach out to you when they hit a roadblock in using your product and getting their job done, so it’s essential that you’re able to provide them with the right answer, quickly. But when it comes to customer support, all of your great product knowledge and technical skills will go to waste if you’re answering the wrong question.

Customer Experience 248

Customer Experience Customer Feedback Data Visualization Artificial Inteligence 248

Mind the Product

MARCH 4, 2021

Product managers looking for academic materials on technology and user experience won’t struggle to find what they need. However, when it comes to economics, especially Microeconomics, there are very few resources and case studies focused on the software industry. Most of the examples you will find are about traditional sectors like mining, manufacturing, FMCG, etc., [.].

User Experience 201

User Experience Customer Experience Technology Product Management 201

Product Management University

MARCH 3, 2021

The performance of product management and the ripple effect (positive and negative) on engineering, marketing, sales and customer success is front and center this month. It’s one of those things that gets talked about here and there, but the magnitude of that ripple effect may not be fully understood across the company. We offer a few insights.

B2B 130

B2B Product Management Product Manager Magazine 130

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

The Product Coalition

FEBRUARY 27, 2021

Lately, I joined the executive excellence program by Hoffman-Koffman( I met the fantastic Fred Kofman ). The notion of defining one’s work captured me. When you ask someone what his job is, you will usually get a title and a short description. But, people's real job is to make their company win, meaning that they have to sub-optimize their own goals to optimize the whole system.

Leadership 145

Leadership Customer Experience User Testing Branding 145

Strategyzer

MARCH 3, 2021

Developing an innovation capability within a large organization is a daunting prospect. In the past, many have tried but few succeeded. Often difficulties are linked to a too narrow and shallow approach, such as training a group of employees in an innovation methodology and expecting the organization to turn into an innovation powerhouse as a consequence.

Development 145

Development Management Management 145

Mind the Product

MARCH 4, 2021

In the second of this 2-part post, we will learn about elasticity. How you can apply it to software, and how it could benefit you. If you missed Part 1, feel free to check it out now. In it we learned about demand, supply, and market equilibrium, how you can apply these concepts to software [.]. Read More. The post Economics of Software Part 2: Elasticity Explained appeared first on Mind the Product.

Marketing 153

Marketing 153

UserInterviews

MARCH 4, 2021

Level up your UX research knowledge and get inspired by leaders and changemakers in design, research, and business with these 16 highly rated podcasts.

User Testing 145

User Testing UX 145

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White Paper

The Product Coalition

MARCH 1, 2021

Check out these Product Companies and their Public Roadmaps Photo by Tim Mossholder from Pexels Are you considering making your roadmap public? Or perhaps you constantly have customers asking about what’s coming up, where things are on the roadmap, etc. Making your roadmap public might just be a perfect solution depending on your goals. Many companies have made their roadmaps public and it is a trend that seem to be gaining traction.

Roadmap 129

Roadmap Customer Experience User Testing Banking 129

The Accidental Product Manager

MARCH 1, 2021

Is there any way that Amazon can ship fewer boxes? Image Credit: Harlem Photograpy Inc. Ok, so I’m willing to make a confession here. I get a little thrill each and every time I come to the front door and see an Amazon box sitting there waiting for me to bring it into the house and open it up. It’s almost like Christmas day all over again!

Transportation 123

Transportation Product Management Product Manager Customer Experience 123

Mind the Product

MARCH 5, 2021

Hopefully, we all understand how important it is to talk to customers. As Marty Cagan observed in an interview last year, they’re one of the main sources of insights about a product, helping us to understand the issues with our products and why users do or don’t use them. But what if you’ve never conducted a [.]. Read More. The post Conducting User Interviews: A Practical Guide appeared first on Mind the Product.

Customer Feedback 125

Customer Feedback User Testing Product Research Product Management 125

UserInterviews

MARCH 2, 2021

User research doesn’t have to be expensive. Here’s how to conduct UX research on the cheap, whether you have a limited budget or no budget at all.

User Testing 134

User Testing UX 134

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

Development

The Product Coalition

MARCH 3, 2021

This article will show how to use Airbyte ?—?an open-source data integration platform?—?and Apache Superset ?—?an open-source data exploration platform?—?in order to build a Slack activity dashboard showing: Total number of members of a Slack workspace The evolution of the number of Slack workspace members Evolution of weekly messages Evolution of messages per channel Members per time zone Before we get started, let’s take a high-level look at how we are going to achieve creating a Slack dashboa

Data Visualization 115

Data Visualization Dashboard Analytic Tools User Testing 115

ProductPlan

MARCH 5, 2021

I’ve been talking with product managers lately about how the concepts of “essentialism” can help them focus their efforts on what matters. I distilled the advice a few months ago in my book The Essentialist Product Manager and have recently been giving talks and workshops on the topic. This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ?

Roadmap 116

Roadmap Customer Experience Product Research Vision 116

Mind the Product

MARCH 1, 2021

In this talk to ProductTank Cardiff, Colleen Graneto, a product manager at Airbnb, looks at learning and doing things that don’t scale. Colleen starts with a quote from Airbnb founder Brian Chesky: “At Y-Combinator we were challenged to do things that don’t scale – to start with the perfect experience for one person, then work [.]. Read More. The post Do Things That Don’t Scale by Colleen Graneto appeared first on Mind the Product.

Customer Experience 110

Customer Experience Product Management Product Manager Product Research 110

Gainsight

MARCH 3, 2021

I’ve hosted get-togethers with Customer Success executives nearly every month for the past 8 years. In the “old days” (pre-COVID), these featured conversation over fine dining. We substituted the merlot with a mute button in the new world – though we still mail our guests a flight of tasting wines. This past week, I invited my longtime friend and Gainsight advocate Dave Kellogg to join the happy hour.

Data Visualization 116

Data Visualization Analytic Tools Customer Experience User Testing 116

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Data Visualization

Nir Eyal

MARCH 2, 2021

The post Love is Measured By the Benefit of the Doubt: The Secret to True Kindness appeared first on Nir and Far.

144

144

Userpilot

MARCH 4, 2021

Collecting feedback from customers is an integral part of product development. While there isn’t a lack of apps to help you collect feedback – the best and most useful course of action is always to start where your users are: in your product. In-app feedback can help close the gap between what you’re building and how your customers are interacting with what you’re building.

Feedback Software 111

Feedback Software Research Software User Testing Customer Feedback 111

Mind the Product

MARCH 2, 2021

Building a good Application Programming Interface (API) is more than returning responses. Being a developer and having integrated with tons of APIs, I have noticed a pattern between successful API products and those that are not. It’s about solving problems with great affordance. One might ask the key to building good API products. In this post, [.].

Development 108

Development Software Engineering Engineering Product Management 108

The Product Coalition

MARCH 5, 2021

Lessons that are learned only from experience Continue reading on Product Coalition ».

Product Management 134

Product Management Product Manager Management Management 134

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI